Online Application Information for Examinations
When applying online for an open competitive examination you must:
- Read the examination announcement carefully.
- Create a Civil Service User ID and password if this is your first time, OR Use your existing Civil Service User ID and password.
- Complete the application process by reading each page carefully and following the instructions.
- Submit online credit card payment of non-refundable application processing fee unless you qualify for a waiver.
- Submit your online application before midnight on the last date for filing stated on the announcement.
Non-Refundable Application Processing Fee
Refer to the front of the exam announcement for the required processing fee. If a fee is due and you wish to complete the online filing process, you must choose the option to pay by credit card unless you qualify for a waiver as described below.
The fee is charged to defray the cost of processing applications. It is due at the time an application is submitted. The fee is non-refundable and, therefore, will not be returned if you decide you didn't want to apply for that test, your application is disapproved, you do not take the test(s) or you are not successful on the examination. Also, the fee payment cannot be transferred to another examination.
No fee is due if you are unemployed and primarily responsible for the support of a household. Choose the option, "I am unemployed and primarily responsible for the support of a household."
No fee is due if you are determined eligible for Medicaid, or receiving Supplemental Social Security payments, or Public Assistance (Temporary Assistance for Needy Families/Family Assistance or Safety Net Assistance) or are certified Job Training Partnership Act/Workforce Investment Act eligible through a state or local social service agency. Choose the option, "I am receiving public assistance."
If you are a NYS employee in a position represented by CSEA and you are applying for an open-competitive examination, you are not required to submit a processing fee under current negotiated agreements. Choose the option "I am a NYS employee and my fee is paid by my union (CSEA Negotiating Units 02, 03, 04 & 47)." Refunds will not be issued to employees covered by the agreements if they submit a fee.
All claims are subject to verification. Those not supported by appropriate documentation are grounds for barring or rescinding an appointment.
Admission to Examination
We usually review your application before the test to be sure that you qualify. Generally we will advise you if we need more information. You may be admitted to the test pending a full review of your application. If you take the test but your application is disapproved later, you will not receive a test score. If your application is disapproved, we will notify you of the reason.
If you are applying for a written test and you do not receive a notice from us by three days before the test date, immediately call (518) 474-6470 in the Albany area, or toll free at 1-877-697-5627 (press 2, then press 1). We cannot accept collect calls.
Place of Examination
Unless the exam announcement states otherwise, written tests are held in the following locations, although some may not be open for every examination. You will be assigned to the nearest open location based on the postal ZIP code for your mailing address.
- New York City (Bronx)
- New York City (Manhattan)
- Saranac Lake
Oral tests are usually held in Albany only.
Contact InformationIf you have problems:
If you encounter problems regarding the application process, please contact the New York State Department of Civil Service at OcAppsMail@cs.ny.gov.
Please be as specific as possible when describing any problems. Be sure to include what you were doing, or attempting to do, at the time you encountered the problem.