Logging in to the Civil Service Site
We require our visitors to log into our web site only in areas where it is necessary to personalize the information we present to you. By requiring you to log in, we are assured that you and only you are applying for examinations or viewing and changing personal information such as your name and address.
If you have a Civil Service User ID because you are a public employee who uses Civil Service computer systems, you will use the same ID here. You may also have a Civil Service User ID if you have previously applied on line for Civil Service exams. You will need to change your web password every 90 days because your User ID gives you access to sensitive Department information.
Personal Information
We will ask you for an email address. The main reason we want one is to send you assistance if you cannot remember how to log in later. We also use the email address to send you confirmation of your success when applying for a Civil Service examination. While your email address is optional, if you have one we strongly recommend that you include it in your personal information.
If you do not have a Social Security number, a substitute number can be provided for you. Leave the Social Security Number field blank and submit the rest of your personal information. You will be told that the Social Security Number is missing, and given a link to use if you don't have a Social Security number. Click on the link to have us generate a substitute number for you. It is very important that you save the number because you will need it for future identification purposes. Please note that the generated substitute number is only for use with the New York State Department of Civil Service.
If you have any other questions or encounter problems, please contact the ITS Enterprise Service Desk at: fixit@its.ny.gov. Please provide a phone number where they may contact you. Hours of operation are Monday - Friday 7:30 am to 5:00 pm.