Contact Us

Department of Civil Service representatives are available to assist enrollees and HBAs with questions about the NYSHIP Dependent Eligibility Verification Project at 1-800-409-9059 Monday through Friday between 8:00 a.m. and 5:00 p.m. EST.

Mailing Documentation

Documentation to prove the eligibility of your dependent(s) can be mailed to:

NYSHIP Dependent Eligibility Project
New York State Department of Civil Service
P.O. Box 13193
Albany, NY   12212-3193

Please be sure to include the coversheet.