Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $3,026 annual downstate adjustment. Appointees who work in Dutchess, Orange, or Putnam Counties will receive an additional $1,513 annual mid-Hudson adjustment.

Minimum Qualifications: On or before the date of filing your application, you must have:

For No. 20-786 Information Technology Specialist 1:

Either 1. An associate's or higher-level degree in computer science, computer information systems, telecommunications, or management information systems; OR

2. a minimum of 60 college semester credit hours including at least 15 credit hours in computer science; OR

3. a total of one year of experience in the following computer related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.

For No. 20-788 Information Technology Specialist 2:

Either 1. A bachelor's or higher-level degree in computer science, computer information systems, telecommunications, or management information systems; OR

2. a bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science courses; OR

3. a bachelor's or higher-level degree in any field and at least one year of the experience described in #3 for Examination No. 20-786; OR

4. a minimum of 60 college semester credit hours including at least 15 credit hours in computer science courses and one year of the experience described in #3 for Examination No. 20‑786; OR

5. a total of two years of experience as described in #3 for Examination No. 20-786.

For No. 20-787 Information Technology Specialist 1 (Programming):

Either 1. An associate's or higher-level degree in computer science, computer information systems, telecommunications, or management information systems; OR

2. a minimum of 60 college semester credit hours including at least 15 credit hours in computer science including or supplemented by 9 credit hours in programming languages; OR

3. a total of one year of experience in the following computer related areas: computer programming; business/systems analysis; program design; or program testing.

For No. 20-789 Information Technology Specialist 2 (Programming):

Either 1. A bachelor's or higher-level degree in computer science, computer information systems, telecommunications, or management information systems; OR

2. a bachelor's or higher-level degree in any field including or supplemented by 15 credit hours in computer science with at least 9 credit hours in programming languages; OR

3. a bachelor's or higher-level degree in any field and at least one year of the experience described in #3 for Examination No. 20-787; OR

4. a minimum of 60 college semester credit hours including at least 15 credit hours in computer science courses and one year of the experience described in #3 for Examination No. 20‑787; OR

5. a total of two years of experience as described in #3 for Examination No. 20-787.

Notes:

1. Appropriate part-time and volunteer experience, which can be verified, will be accepted on a prorated basis.
2. New York State residence is not required.
3. Your degree and/or college credit must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree and/or college credit was awarded by an educational institution outside the UnitedStates and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the Department of Civil Service for a list of acceptable companies who provide this service. You must pay the required evaluation fee.
4. Qualifying computer science courses MUST be listed along with the credits awarded for each, and the institutions awarding the credits. (Individual courses need not be listed in the application if you have the appropriate associate's, bachelor's, or master's degree). Math courses and business courses are NOT acceptable.
5. No application processing fee required.

The Positions: New York State is accepting applications to fill positions in these four titles on a statewide basis, but the greater majority of these positions exist in the Albany area.

Duties: As an Information Technology Specialist 1 or 2, you would conduct or assist in business/systems analysis. This may include such activities as: 1) documenting business systems or processes by describing all relevant factors including work flow processes and data input/output activities; describing data elements and overall program goals, objectives, and external considerations, such as federal and state legislative mandates; developing and administering a transactional, dynamic, or interactive website; or designing, developing, and administering database systems to support IT applications. 2) gathering, organizing, and performing preliminary analysis of information about costs/benefits, advantages/disadvantages, and technical feasibility of designing and implementing proposed systems. 3) participating in meetings and working with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements. 4) assisting in analyzing the impact of implementing new or modified systems on computer resources and other agency programs; assisting with various design activities such as creating program specifications, work flow diagrams or structured charts, and logical data models; participating in the testing phase of application development such as assisting in the development of test plans, test conditions, and validation testing; developing, preparing, and assisting with documentation preparation for the system, including run books for computer operations staff, procedural manuals and online help instructions for users, and technical documentation manuals for IT staff; performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, or maintaining and assisting in developing and planning networked or telecommunications systems; assisting in the development of enterprise information security procedures and protocols; and providing and administering training in hardware and software technologies.

In addition to any or all of the duties above, as an Information Technology Specialist 2, you may: supervise Information Technology Specialists 1, Grade 14; Information Technology Specialists 1 (Programming), Grade 14; and Information Technology Assistants, Grade 12. The supervisory function includes such activities as providing technical direction on specific tasks and completing supervisory duties such as approving time off, signing timecards, and completing performance evaluations.

As an Information Technology Specialist 1 or 2 (Programming), you may carry out the following activities: Performing coding, testing, and debugging activities; planning and conducting application programming design; implementing new and revised systems; maintaining systems after implementation; conducting or assisting in business/systems analysis; documenting business systems or processes by describing all relevant factors including work flow processes and data input/output activities; describing data elements and overall program goals, objectives, and external considerations, such as federal and state legislative mandates; developing and administering a transactional, dynamic, or interactive website; designing, developing, and administering database systems to support IT applications; gathering, organizing, and performing preliminary analysis of information about costs/benefits, advantages/ disadvantages, and technical feasibility of designing and implementing proposed systems; participating in meetings and working with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements; and assisting in analyzing the impact of implementing new or modified systems on computer resources and other agency programs.

In addition to any or all of the duties above, as an Information Technology Specialist 2 (Programming), you may: supervise Information Technology Specialists 1 (Programming), Grade 14; Information Technology Specialists 1, Grade14; and Information Technology Assistants, Grade 12. The supervisory function includes such activities as providing technical direction on specific tasks and completing administrative supervisory duties such as approving time off, signing timecards, and completing performance evaluations.

Subject of Examination: There will be no written test. The Department of Civil Service has developed a selection process that will match your education and experience to a specific position that needs to be filled. No written test and no test date are involved. If you meet the "Minimum Qualifications," you will be required to complete an education and experience questionnaire online. Your answers to the education and experience questionnaire will be matched against criteria identified for current vacancies. You will be rated on your education and experience, which will be weighted according to the requirements of the specific position to be filled. Your rating thus may vary when being scored fordifferent jobs. Ratings will be based on such factors as: categories of information technology experience; the duration of each type of experience; types of tasks previously performed within the sphere of information technology; major field(s) and level(s) of Computer Science and non-Computer Science education; and certificates obtained. It is important to note that your ranking will vary widely, depending on the nature of a given vacancy. You may be considered and called to interviews for several different positions depending on your education and experience. It will not be possible for the Department of Civil Service to define your rank for any given position in advance of an agency's request for a list of candidates available for appointment. Final scores will be based on the ratings received on the evaluation of education and experience.

Your final score must be 70 or higher in order to pass. Rank on the eligible list will be determined after adding any wartime veterans' and Civil Service Law Section85-a credits to your final passing score.

How To Apply: You MUST apply using our on-line application process. Check the examination number or numbers for which you wish to apply and click the "ApplyOn-lineNow" button. For information about this examination, you may email cs.sm.infotech@cs.state.ny.us or call (518) 486-6564.

Information for Candidates

NEW YORK STATE IS AN EQUAL OPPORTUNITY EMPLOYER: It is the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

Appointment to many positions in State government require candidates to undergo an investigative screening. This may include a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check, a Child Abuse Registry clearance, or other similar procedures. Candidates may be fingerprinted and may be required to pay any necessary fees for that procedure. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment.

REASONABLE ACCOMMODATIONS IN TESTING: It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to enjoy equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their applications. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487 [press 2, then press 2]. Outside of the Albany area, call toll free at 1-877-697-5627 [press 2, then press 2]. For TDD services, call NY Relay at 711 (requires a fee) or 1 800 662-1220.

NEW YORK STATE RESIDENCE IS NOT REQUIRED FOR MOST POSITIONS: However, you must be eligible for employment in the UnitedStates.

ADMINISTRATION OF ELIGIBLE LISTS: Each administration of a position-specific evaluation of education and experience will create an individual eligible list for that position, which will remain in effect for one year; your eligibility for consideration as a result of this examination program (as part of the candidate pool) will last up to one year. Candidates must reapply every nine months to remain active. Permanent appointment to any one position filled as a result of this examination will remove your name from further consideration.

S5 HXC-tmc
Reissued: 11/11

To Participate In This Examination You MUST Apply on the Internet
See "How To Apply" Above

Go To Civil Service Exams