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Planning Guide

Table of Contents

Also see Companion Guide To Our Workforce Matters: A guide for workforce and succession planning for municipal civil service agencies

• EXECUTIVE LETTER
• INTRODUCTION
• STEPS:
  1. Scope
  2. Context
  3. Work
  4. Demand
  5. Supply
  6. Gaps
  7. Priority
  8. Solutions
     • Class & Comp
     • Staff Development
     • Recruitment/Selection
     • Retention
     • Organizational Intervention
     • Knowledge Transfer
• IMPLEMENTATION CONSIDERATIONS
• APPENDIX 1: Applying the Steps
• APPENDIX 2: Glossary
• APPENDIX 3: NYSTEP Reports
• APPENDIX 4: Sample Gap Analysis
• APPENDIX 5: Internet Links
• APPENDIX 6: Further Reading
• ACKNOWLEDGEMENTS