New York State Governor's Office of Employee Relations, Department of Civil Service, Work Force Planning and Development
EXECUTIVE LETTER
INTRODUCTION
STEPS
1. Scope
2. Context
3. Work
4. Demand
5. Supply
6. Gaps
7. Priority
8. Solutions
     Class & Comp
     Staff Development
     Recruitment/Selection
     Retention
     Organizational Intervention
     Knowledge Transfer
IMPLEMENTATION CONSIDERATIONS
APPENDIX 1: Applying the Steps
APPENDIX 2: Glossary
APPENDIX 3: NYSTEP Reports
APPENDIX 4: Sample Gap Analysis
APPENDIX 5: Internet Links
APPENDIX 6: Further Reading
ACKNOWLEDGEMENTS

1. SCOPE

In starting your planning effort, choose a manageable scope, something that you can accomplish within a reasonable period of time. Build on what you already are doing, if you can, such as a special recruitment program for a particular occupation or a development program for a program division. The main thing is to do something and do it well. Then you can build on it and expand it, continuing to produce results as you go. Avoid getting bogged down in the mechanics of the planning.

The scope could involve an:

  • Issue: Problems with a particular title or occupation. It could have short-term and long-term implications, like recruiting for IT titles, nurses or engineers. It could involve a specific geographical location.

  • Initiative: A special initiative as part of a strategic or operational plan. Your organization has set a particular goal or objective that will be met by the initiative. You want to make sure you have the right people to get the job done.

  • Organization: The agency as a whole or an office, division or bureau. You can systematically plan to meet the staffing needs of a particular organization.

Pick something that will really make a difference in your agency's or program's results.

In setting the scope you also need to be clear about the time horizon you are working with. Do you have an urgent situation, like needing to replace a retiring employee who has unique program knowledge or skills? Or is there time to plan? (See Scope for agency information.)


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Link to a downloadable PDF version of the September, 2001 edition of our planning guide, Our Work Force Matters. Planning Guide Table of Contents
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