New York State Governor's Office of Employee Relations, Department of Civil Service, Work Force Planning and Development
EXECUTIVE LETTER
INTRODUCTION
STEPS
1. Scope
2. Context
3. Work
4. Demand
5. Supply
6. Gaps
7. Priority
8. Solutions
     Class & Comp
     Staff Development
     Recruitment/Selection
     Retention
     Organizational Intervention
     Knowledge Transfer
IMPLEMENTATION
     CONSIDERATIONS
APPENDIX 1: Applying the Steps
APPENDIX 2: Glossary
APPENDIX 3: NYSTEP Reports
APPENDIX 4: Sample Gap Analysis
APPENDIX 5: Internet Links
APPENDIX 6: Further Reading
ACKNOWLEDGEMENTS

8. SOLUTIONS

In this step you develop potential solutions to meet staffing needs on your priority list. As you work your way down the list, you will begin to determine staff resources and other costs associated with addressing the problems identified. Based on this data, and the likelihood of success, you may decide to reorder your priorities.

The solutions fall into the broad categories of:


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Link to a downloadable PDF version of the September, 2001 edition of our planning guide, Our Work Force Matters. Planning Guide Table of Contents
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