the workgroup, the Department of Civil Service and Governor's Office
of Employee Relations in no way indicate endorsement of the perspectives,
opinions, and recommendations presented in this report.
A key ingredient in any workforce
or succession planning effort is knowing the capabilities and qualities,
or competencies, people need to have to be successful in their jobs. Using
competencies, we can determine whether employees are prepared to move
to the next level in the organization or laterally to another functional
area. And if they are not prepared, competencies can help identify the
training and development activities needed to prepare them.
There is a nationwide
trend toward using competencies as the basis for human resource systems.
A few New York State agencies are beginning to use competencies, mainly
for management development. However, the area of competencies is relatively
new to most agencies. The Competencies Work Group was formed in January
2002 to provide agencies with information to help them sort out whether
developing competencies would be useful and, if so, to provide some guidelines
on how to proceed. While
this report discusses competencies generally, the emphasis is on leadership
and management competencies within a succession planning context.
- Section 1 introduces
the concepts of competencies and how they are used.
- Sections 2, 3,
and 4 cover the specifics of developing competency models and the resources
available for developing them.
- Section 5 provides
step-by-step guidelines on developing and applying competencies. It
includes a chart that summarizes the steps and an outline of the steps
in more detail. This section can be used independently of the rest of
- Section 6 discusses
how one agency is developing its competencies.
- Section 7 includes
links to other resources for competencies.
- Sections 8-11 cover
the references, bibliography, work group membership, and acknowledgments.
- Basic Information on Competencies
· Why Competencies?
· Definition of a Competency
· Organizational Competencies
· How Competencies Are Used
of Competency Models
and Guidelines for Developing and Using Competencies
Example: NYS Office of the State Comptroller
Leadership and Management Competencies
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