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(San Francisco: Jossey-Bass Publishers, 1999), 25-27. (Back
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J. Rothwell and John E. Lindholm. "Competency Identification,
Modeling and Assessment in the USA." International
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Fitzpatrick. "Review of Building Robust Competencies: Linking
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Paul C. Green. Personnel Psychology (Durham, Spring 2000)
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J. Rothwell, Effective Succession Planning: Ensuring Leadership
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Jack
J. Phillips, series editor and Patricia Pulliam Phillips, editor,
Measuring ROI in the Public Sector (Virginia: ASTD,
2002), Chandler Atkins, "How a Pilot Study Launched Training
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