Header-New York State Governor's Office of Employee Relations/Department of Civil Service Work Force and Succession Planning-Tools & Resources

JOB ANALYSIS STEPS
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  1. Create a draft listing of important job components and associated knowledge/skills/abilities (competencies) by reviewing classification documents, job specifications, and other records describing the job and benchmarking other states and/or federal agencies. Job components are major activities, duties, functions, or responsibilities involved in performing the job.

  2. Interview a sample of incumbents (conduct job audits) to verify and expand upon the draft of important job components and competencies.

  3. Create a second draft of important job components and associated competencies based on the interviews.

  4. Have subject matter experts review the second draft, and contribute additional information.

  5. Create a third draft of important job components and associated competencies based on subject matter expert input.

  6. Create a job analysis questionnaire from the third draft and distribute it to a representative sample of incumbents. The purposes of the questionnaire are to verify the accuracy of the information, to assess the relative importance of each job component and competency with respect to successful job performance, and to determine whether the competencies are brought to or acquired on the job.

  7. Create a final draft of essential job components and linked competencies based on the compilation and analysis of completed job analysis questionnaires. Some competencies may link to multiple job components.

  8. Determine appropriate testing tools for assessing the competencies.

  9. Have subject matter experts review and approve the results.

Back to Competencies Report

 
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