TENTATIVE
Occ. Code 2265200
REHABILITATION HOSPITAL COMMUNITY
RELATIONS
SPECIALIST, GRADE 20
New York State
Department of Civil Service
Classification Standard
BRIEF
DESCRIPTION OF CLASS SERIES
Positions
in this class serve as liaison between the Hospital and the community, between
the patients and the Hospital, and between the political members of the
community and the Hospital. The
incumbent informs the public of programs and services available at
This
position is classified only for
DISTINGUISHING
CHARACTERISTICS
Rehabilitation
Hospital Relations Specialist: full performance; nurture community
relations with the Hospital in hopes of increasing referrals, enhancing
functional capacity of Hospital services and managing media relations with
local outlets; represent Helen Hayes Hospital on various community boards.
ILLUSTRATIVE
DUTIES
Nurture Hospitals
relation with Immediate Community.
Facilitate the Hospitals consumer
care.
MINIMUM
QUALIFICATIONS
Open
Competitive: This position requires a degree in a patient
care field (including nursing associates or bachelors in other related health
fields), plus five years of experience dealing with patient and community
relations in an administrative role specifically involved in dealing with
outside community agencies and/or investigating patient/client complaint.
Date: 3/10
NOTE: Classification Standards illustrate
the nature, extent and scope of duties and responsibilities of the classes they
describe. Standards cannot and do not
include all of the work that might be appropriately performed by a class. The minimum qualifications above are those
which were required for appointment at the time the Classification Standard was
written. Please contact the Division of
Staffing Services for current information on minimum qualification requirements
for appointment or examination.