Administrative Aides function as paraprofessionals performing a wide variety of administrative activities to support the work of professional administrative positions in various specialties, such as budgeting, human resources, or administrative analysis, or managers and staff in an agency executive office.
ADMINISTRATIVE AIDES: perform paraprofessional duties and provide administrative support for one or more professional administrative positions; perform assignments characterized by application of clearly appropriate guidelines or precedents.
Agency Program Aides perform paraprofessional activities and tasks that support the work of professional and technical positions in specific agency program areas.
Accountant/Auditor Aides perform paraprofessional activities and tasks that support the work of accountants and auditors.
Legal Assistants 1 perform paraprofessional activities and tasks that support the work of attorneys.
Administrative Aides work under the supervision of professional or administrative staff, depending upon the specific assignment. Aides exercise a considerable amount of independent judgment in performing duties. They are expected to apply various policies, procedures, laws, rules, regulations, and guidelines that require interpretation. They independently prepare written summaries and reports and apply agency procedures in support of their specific assignment.
Administrative Aides perform less complex professional activities that may closely resemble those performed by the professional administrative staff. They are expected to understand the administrative area to which they are assigned and its mission and to provide input into its operations. Aides perform a variety of assignments that are of moderate difficulty. They must have the ability to determine independently the needs and priorities required to support professional administrative staff.
Administrative Aides have frequent oral and written communication with a variety of individuals, including their supervisors, other program and administrative staff, and others outside the agency. Oral communication may be by telephone or face-to-face to provide or gather information. Written communication may be in the form of reports, charts, or general correspondence. The nature, frequency, and types of communication are determined by the administrative area to which the position is assigned.
Administrative Aide is not a supervisory class; however, positions may supervise clerical employees by prioritizing work assignments for subordinate staff, assuring efficient and effective work flow, and training and evaluating staff.
Promotion: One year of permanent service in a clerical, keyboarding, or secretarial position allocated to Grade 3 or higher.
NOTE: For current information on minimum qualifications, contact the Division of Staffing Services.