New York State of Opportunity

Information Technology Specialist 1 & 2

Evaluation of Training and Experience To Be Held During
Applications Accepted
February 29, 2024


Exams Included on This Announcement
Exam Number Exam Title Salary Salary Grade Non−Refundable Processing Fee (Waivers available)
20-610 Information Technology Specialist 1 * SG-14 $0
20-611 Information Technology Specialist 2 * SG-18 $0

**The eligible list established as a result of this examination will also be used to fill Information Technology Specialist 2 (Programming).

Salary Grade*Salary
SG- 14 $48,237 (PEF)
$49,834 (M/C)
$46,483 (Thruway Authority)
SG-18 $60,069 (PEF)
$59,038 (M/C)
$57,803 (Thruway Authority)

Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $3,026 annual downstate adjustment. Appointees who work in Dutchess, Orange, or Putnam Counties will receive an additional $1,513 annual mid-Hudson adjustment.

The Positions: These positions exist in agencies statewide and are located primarily in the Albany area.

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Minimum Qualifications

For No. 20-610:

Either 1. 60 semester credit hours including or supplemented by 15 semester credit hours in computer science;

Or 2. one year of experience in information technology.

For No. 20-611:

Either 1. a bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science;

Or 2. a bachelor's or higher-level degree in any field AND one year of experience in information technology;

Or 3. 60 semester credit hours including or supplemented by 15 semester credit hours in computer science AND one year of experience in information technology;

Or 4. two years of experience in information technology.

Certain math and business courses although taken as part of a computer science curriculum, are not counted towards the 15 semester credit hours.

Qualifying Experience: for the purposes of this examination, experience in information technology includes experience in one or more of the following computer-related areas: artificial intelligence; automation; business/systems analysis; cloud computing; computer installation; diagnosis and repair; computer programming; cybersecurity/information assurance; data analytics; database administration, design and management; design and development of geographic information systems; design and development of computer aided drafting applications; digital forensics; informatics; information technology; IT customer support and training; interactive user experience (UX); internet/intranet development, design, and maintenance; knowledge management; network management; program design; program testing; project management; server management; storage management; systems management; technical writing; telecommunications; virtual technology. If verifiable, we will accept and prorate appropriate part-time and volunteer experience.

Your degree, college credit, high school diploma or equivalency diploma must have been awarded by a college, university, high school or educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you must provide independent verification of equivalency. A list of companies that provide these services (fees must be paid to the company you choose) can be found at:

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As an Information Technology Specialist 1 or 2, you would conduct or assist in business/systems analysis. This may include such activities as:

Documenting business systems or processes by describing all relevant factors including workflow processes and data input/output activities; describing data elements and overall program goals, objectives, and external considerations, such as federal and state legislative mandates; developing and administering a transactional, dynamic, or interactive website; or designing, developing, and administering database systems to support IT applications.

Gathering, organizing, and performing preliminary analysis of information about costs/benefits, advantages/disadvantages, and technical feasibility of designing and implementing proposed systems.

Participating in meetings and working with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements.

Assisting in analyzing the impact of implementing new or modified systems on computer resources and other agency programs; assisting with various design activities such as creating program specifications, work flow diagrams or structured charts, and logical data models; participating in the testing phase of application development such as assisting in the development of test plans, test conditions, and validation testing; developing, preparing, and assisting with documentation preparation for the system, including run books for computer operations staff, procedural manuals and online help instructions for users, and technical documentation manuals for IT staff; performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, or maintaining and assisting in developing and planning networked or telecommunications systems; assisting in the development of enterprise information security procedures and protocols; and providing and administering training in hardware and software technologies.

In addition to the above duties, as an Information Technology Specialist 2, you may supervise lower-level IT staff that includes providing technical direction to staff and supervisory duties such as timecard sign-off and completing performance evaluations.

Positions filled as Information Technology Specialists 2 (Programming), Grade 18, perform or assist in performing technical activities related to writing instructions (code), application program development, program and system testing, and business/systems analysis and design related to computer systems, systems maintenance and implementation in such areas as the design and development of database systems; dynamic, transactional, or interactive web sites; and agency specific application programs. Appointees to this title may perform any of the duties assigned to Information Technology Specialists 2; however, the preponderance of duties assigned involves computer application programming duties.


  1. Although promotion examinations are being held, it is expected that appointments will be made as a result of the open competitive exam.
  2. A promotion examination will also be held for these positions.
  3. If you are eligible for appointment from a promotion list, you may not be appointed in your own agency from the list resulting from this examination open to the public.

Examination Schedule: State agencies have an ongoing need for persons qualified for appointment to these positions. The Department of Civil Service accepts applications continuously and rates tests on a fixed schedule. All parts of the examination must be complete by the deadlines below, failure to complete by the announced deadlines may result in disqualification and your name not appearing on the eligible list.

Applications and tests period
January 1-February 28
March 1-April 30
May 1-June 30
July 1-August 31
September 1-October 31
November 1-December 31

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Subject of Examination

To be considered for appointment to this title, you must pass a training and experience test. The training and experience test utilizes an online questionnaire to evaluate your minimum qualifications and training and experience as it relates to your education, including coursework in computer science, and experience in information technology. YOUR COLLEGE TRANSCRIPTS MAY BE REQUIRED TO REPORT COMPLETED COURSEWORK. Your responses on the questionnaire will be the only way to evaluate your minimum qualifications and will be the only basis for rating your training and experience. After submitting your online application, you must continue to the online questionnaire to complete the process. You cannot access the test prior to applying for the examination.

You must complete all parts of the examination. Failure to complete the questionnaire will result in disqualification from the examination. Ambiguity, vagueness or omissions will not be decided in your favor.

The information you provide on the application and questionnaire is subject to verification. You may be required to furnish written verification of the education, experience, certification, or licensure claimed. False statements may result in removal from the eligible list or termination of employment.

Your final score must be 70 or higher in order to pass. Your final score on the eligible list will be determined after adding any wartime Veterans' and Civil Service Law Section 85-a credits.

Retest policy: Qualified candidates may file as frequently as every six months, but a new online application and online training and experience test submission are required each time.

Selective Certification of the Eligible List: All candidates who meet the minimum qualifications and pass the examination will have their names included on the general eligible list.

Agencies will have two options to fill vacancies from the eligible list. One option will be a certification of the general eligible list.

Or, if it is determined that specific education and experience beyond the minimum qualifications are required for a position, agencies can utilize a selective certification of the eligible list. A selective certification filters the general eligible list by the specific education and experience required for the position based upon eligible candidates' education and experience as indicated on a supplemental online skills inventory questionnaire. A selective certification will contain only the names of eligible candidates who meet the specialized requirements.

Candidates can complete an online skills inventory questionnaire to report their relevant education and experience in order to qualify for positions filled through selective certification. The online skills inventory questionnaire is NOT SCORED and is subject to verification by the hiring agency. Names of candidates who pass the examination, but do not complete the online skills inventory questionnaire, will appear only on the general eligible list and will not be considered for positions filled through the selective certification process.

Candidates who complete the application and online training and experience examination can access the online skills inventory questionnaire.

Selective Certification Update Policy: Qualified candidates may submit an update to their online skills inventory questionnaire as frequently as every six months.

Applicants are required to have a Personal account and keep their email address up to date. The Department of Civil Service and other state agencies will communicate with you through email correspondence. This may include the notification of your test arrangements, examination results, and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number, and mailing address current by logging into

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How To Apply

This announcement is for viewing purposes only.

Important: Unless waived, you must pay the non-refundable processing fee. For information on fee waivers, visit Any past due application processing fees must be paid in full prior to submitting an application. Please email regarding inquiries about any past due fee. It is important that you verify that you entered the correct examination number and title on your online or paper application prior to submitting. If you apply online, you should immediately review your email confirmation notice to verify that you applied for the correct examination.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Appointment to many positions in State government require candidates to undergo an investigative screening. This may include a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check, a Child Abuse Registry clearance, or other similar procedures. Candidates may be fingerprinted and may be required to pay any necessary fees for that procedure. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment.

Eligibility for Employment

You must be legally eligible to work in the United States at the time of appointment and throughout your employment with New York State. If appointed, you must produce documents that establish your identity and eligibility to work in the United States, as required by the federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Accommodation Unit of the Department of Civil Service at

New York State Residence Is Not Required For Most Positions

However, you must be eligible for employment in the United States.

Continuous Recruitment/Eligible Lists

Candidates who meet the qualifications and pass this examination will have their names placed on the eligible list in the order of final scores, regardless of the date on which they filed or took the test. Generally, the names of qualified candidates will remain on the eligible list for two years. Appeal of ratings will not be allowed as the opportunity for retest exists. The Department of Civil Service reserves the right to terminate this special recruitment program.

S1/A1 MAS-tlm
Issued: 4/1/22

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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