New York State of Opportunity

General Industrial Training Supervisor

Written Test To Be Held
July 20, 2019
Applications Must Be Submitted or Postmarked By
June 07, 2019


Exams Included on This Announcement
Exam Number Exam Title Salary Salary Grade Non−Refundable Processing Fee (Waivers available)
26-683 General Industrial Training Supervisor $59,639 G-18 $35
26-684 Production Control Supervisor $59,639 G-18 $35
26-685 Quality Control Supervisor $59,639 G-18 $35

IMPORTANT: Unless waived, you must pay the non-refundable processing fee. For information on fee waivers, visit It is important that you verify that you entered the correct examination number and title on your online or paper application prior to submitting. If you apply online, you should immediately review your email confirmation notice to verify that you applied for the correct examination. If you do not receive a confirmation number after submitting your online application, your application was NOT received by the Department of Civil Service. No late applications will be accepted after the filing deadline has passed.

Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $3,026 annual downstate adjustment. Appointees who work in Dutchess, Orange, or Putnam Counties will receive an additional $1,513 annual mid-Hudson adjustment.

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Minimum Qualifications

On or before July 20, 2019 you must have a high school diploma, or a high school equivalency diploma issued by a recognized state educational authority, or a USAFI GED high school certificate AND one of the following:

Either 1. six years of industrial manufacturing experience, of which three years must have been at the supervisory level;

Or 2. a certificate in Manufacturing Management from an accredited program AND five years of industrial manufacturing experience, of which three years must have been at the supervisory level;

Or 3. an associate's degree or higher in engineering, industrial management, industrial technology, or manufacturing technology AND four years of industrial manufacturing experience, of which three years must have been at the supervisory level.

If you expect to meet the educational requirements by January 31, 2020, you can be admitted to the written test, but you cannot be considered for appointment until you submit proof of successful completion of the educational requirement to the Appointing Authority at the time of the employment interview. Failure to meet the educational requirements by January 31, 2020 may result in your removal from the eligible list.


  1. Your degree and/or high school diploma must have been awarded by a college, university, high school or educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree and/or high school diploma was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. This information can also be found on the Internet at You must pay the required evaluation fee. If you are applying on the Internet, you must mail the independent verification of equivalency to the New York State Department of Civil Service, Albany, New York 12239. Attention: S2MLK.
  2. A promotion examination is also being held for these positions. If you are eligible for appointment from a promotion list, you may not be appointed in your own agency from the list resulting from this examination open to the public.
  3. Although promotion examinations are being held, it is expected that appointments will be made as the result of these examinations open to the public.
  4. Fingerprints and Fees: Fingerprinting is required at the time of appointment. You will be required to pay the processing fee.
  5. Background Investigation: Because of the nature of the position there is an investigative screening that may include a thorough character investigation. All convictions must be reported. Conviction of a felony or misdemeanor or any falsified or omitted information may bar appointment or result in removal after appointment. Each case is determined on its own merits, consistent with the applicable provisions of state and federal laws.
  6. Appropriate part-time and volunteer experience, which can be verified, will be accepted on a prorated basis.
  7. New York State residence is not required.

The Positions

These positions exist in the Department of Corrections and Community Supervision.

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As a General Industrial Training Supervisor, you would direct the production of quality products at the lowest possible cost in accordance with predetermined delivery schedules. Illustrative duties include: develop and maintain industrial training programs; supervise Industrial Training Supervisors and inmate workers in an industry or groups of industries; in conjunction with the Production Control Supervisor, establish manufacturing schedules; determine which product or group of products is to be manufactured based on customer orders and stock requirements; verify availability of raw materials; supervise and implement production control documentation geared for the orderly and efficient operation of shops; plan for the timely shipment of finished products and the storage of finished goods, for stock, or customer orders to be delivered at a later date; develop methods for the utilization of materials that would ordinarily become scrap and/or plan for removal of scrap; maintain quality control standards and procedures; supervise the maintenance and repair of machines and physical plant in shops under jurisdiction; assist in the development of new or modified shop layouts or methods and procedures of manufacturing, and supervise their implementation; conduct time studies to evaluate the efficiency of shop operations; prepare cost analyses for Correctional Industries products to assist in establishing a fair market price; and create reports including weekly payroll, production, raw material usage, machine usage, and bills of material.

As a Production Control Supervisor, you would coordinate the production, storage, and shipment of all manufactured items at an assigned facility utilizing Corcraft���������s Manufacturing, Accounting and Production Information Control System. Illustrative duties include: review and analyze sales orders and determine material requirements; maintain stock of materials and parts; distribute engineering drawings and work orders to manufacturing units; establish and maintain records of transactions of production; create production status reports; initiate and maintain a listing of parts shortages; ensure that materials and finished goods are shipped from the facility on time to meet customer and stock requirements; control the stock of finished parts; ensure that finished goods, semi-finished goods and raw materials are received by the stockroom; participate in the selection of inmates and in their training and supervision while assigned to the Production Control Department; coordinate activities to rework or scrap material of inferior quality; and with the Industrial Superintendent, determine the need for sub-contracting with other correctional facilities and vendors outside of the correctional services system for parts needed to meet production schedules.

As a Quality Control Supervisor, you would be responsible for all aspects of quality control at a facility���������s industrial plant; develop a quality control master plan for the facility; inspect raw materials, sub-assemblies, and finished products using quality control testing and sampling procedures; and develop a curriculum and instruct inmates in methods of quality control and prepare them to become quality control inspectors.

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Subject of Examination

There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as: For Examination Numbers
1. Production methods, routing and scheduling - These questions test for knowledge of production techniques and project management principles including such areas as work process review and improvement, coordination of production operations, critical path analysis, inventory and cost control, and managing multiple projects. XXX
2. Factory and manufacturing operations and methods, including safety procedures - These questions test for knowledge of the principles, practices, methods and procedures used in manufacturing processes including such areas as work methods review and improvement; worker training; plant layout; inventory control; planning and tracking work progress, materials, cost, and quality control techniques; preventive maintenance; and accident prevention and worker safety training. XXX
3. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline. XXX
4. Quality assurance and inspection techniques - These questions test for knowledge of quality assurance techniques including such areas as setting product tolerance limits, inspection processes, materials sampling and testing, and establishing quality assurance guidelines. X X
5. Production and materials control - These questions test for knowledge of the principles and practices involved in overseeing production processes, including such areas as materials, cost, and inventory control, materials inspection and quality control, materials handling, and procedures to optimize production capacity. X

Your final score must be 70 or higher in order to pass. Rank on the eligible list will be determined after adding any wartime Veterans' and Civil Service Law Section 85-a credits to your final passing score.

Important: The Department of Civil Service and other state agencies may communicate with you through email correspondence. This may include the notification of your examination results and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number and mailing address current by logging into

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How To Apply

This announcement is for viewing purposes only.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Appointment to many positions in State government require candidates to undergo an investigative screening. This may include a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check, a Child Abuse Registry clearance, or other similar procedures. Candidates may be fingerprinted and may be required to pay any necessary fees for that procedure. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment.

Eligibility for Employment

You must be legally eligible to work in the United States at the time of appointment and throughout your employment with New York State. If appointed, you must produce documents that establish your identity and eligibility to work in the United States, as required by the federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487. Outside of the Albany area, call toll free at 1-877-697-5627. For TDD services, call NY Relay at 711 (requires a fee) or 1-800-662-1220.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, email us at Please provide your first and last name, address, and the last four digits of your social security number, and we will provide you with the information you need to attend your written test. If you have an issue other than not receiving your admission notice, please contact our office at (518) 474-6470 in the Albany area or toll free at 1-877-697-5627. Please leave a clear concise message and provide your first and last name, last four digits of your social security number and a daytime phone number.

Taking State and Local Examinations Scheduled for the Same Day

If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at:

Cell Phones or Electronic/Communication Devices at the Test Site

Do not bring cell phones, beepers, headphones, or any electronic or other communication devices to the test site. The use of such devices at the test site in the test room, hallways, restrooms, building, grounds, or other areas could result in your disqualification.

S2/TC3 MLK-dah
Issued: 05/03/19

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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