NEW YORK STATE
Department of Civil Service Announces
Promotion Examination Open to All Qualified Employees of the State University of New York at Albany

OPEN TO ALL QUALIFIED EMPLOYEES OF THE
STATE UNIVERSITY OF NEW YORK AT ALBANY PROMOTION UNIT.
YOU MUST BE AN EMPLOYEE OF THIS PROMOTION UNIT IN ORDER TO TAKE
THIS EXAMINATION. THE RESULTING ELIGIBLE LIST WILL BE USED TO FILL
VACANCIES IN THIS PROMOTION UNIT ONLY.

MINIMUM QUALIFICATIONS: On or before October 15, 2005, you must be a qualified employee of the State University of New York at Albany and have had three months of permanent competitive or 55-b/55-c service as a Student Loan Control Representative 1.

If you were permanently appointed to a qualifying title on or before July 15, 2005, and have served continuously in this title since that date, you are eligible to file for this examination.

QUALIFYING EXPERIENCE FOR APPOINTMENT FROM THE ELIGIBLE LIST: After one year of the service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.

SUBJECT OF EXAMINATION: There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills and/or abilities in such areas as:

1. Evaluating conclusions in light of known facts – These questions will consist of a set of facts and a conclusion. You must decide if the conclusion is proved by the facts, disproved by the facts or if the facts are not sufficient to prove or disprove the conclusion. The questions will not be specific to a particular field.
2. Laws, Rules and Regulations governing the student loan programs of the State University of New York (SUNY) - These questions are designed to test for knowledge of laws, rules and regulations that govern the Federal Perkins, Health Professions, and Nursing student loan programs, including, but not limited to: the Fair Credit Reporting Act (15 U.S.C., Section 1681 et seq.); Title IV of the Higher Education Act of 1965, (as amended by 20 U.S.C. 1087aa et seq.); and corresponding regulations found at 34 CFR (Part 674).*
3. Office record keeping – These questions test your ability to perform common office record keeping tasks. The test consists of two or more "sets" of questions, each set concerning a different problem. Typical record keeping problems might involve the organization or collation of data from several sources; scheduling; maintaining a record system using running balances; or completion of a table summarizing data using totals, subtotals, averages and percents.
4. Supervision – These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.
5. Understanding and interpreting written material – These questions test how well you comprehend written material. You will be provided with brief reading selections and will be asked questions about the selections. All the information required to answer the questions will be presented in the selections; you will not be required to have any special knowledge relating to the subject areas of the selections.

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Rank on the eligible list will be determined after adding any wartime veterans' credits to your final passing score.

*The Fair Credit Reporting Act can be found in West's United States Code Annotated Title 15, Section 1681 et seq., as amended by the Consumer Credit Reporting Reform Act of 1996, (Public Law 104-208, 110 Stat. 3009, September 30, 1996, a/k/a the Omnibus Consolidated Appropriations Act for Fiscal Year 1997, Title II, Subtitle D, Chapter 1), Section 311 of the Intelligence Authorization for Fiscal Year 1998 (Public Law 105-107, 11 Stat. 2248, November 20, 1997), the Consumer Reporting Employment Clarification Act of 1998 (Public Law 105 347, 112 Stat. 3208, November 2, 1998), Section 506 of the Gramm-Leach-Bliley Act (Public Law 106 102, 113 Stat. 1338, November 12, 1999), and Sections 358(g) and 505(c) of the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 (USA PATRIOT Act) (Public Law 107-56, 115 Stat. 272, October 26, 2001).

The Fair Debt Collection Practices Act can be found in West's United States Code Annotated Title 15, Section 1692 et seq., as amended by Consumer Credit Reporting Reform Act of 1996 (Public Law 104-208, 110 Stat. 3009, September 30, 1996).

Title IV of the Higher Education Act of 1965, as amended. See 20 U.S.C. Section 1087aa et seq., as implemented by regulations at 34 CFR Part 674 and 20 U.S.C. Section 1071 et seq., as implemented by regulations at 34 CFR Part 682.

Copies of these publications are available at most large libraries, Law Libraries, Schools of Higher Education and the New York State Library as well as on the Internet: http://www.ftc.gov/os/statutes/fcrajump.htm; http://slsc.albany.edu/; www.suny.edu; http://frwebgate.access.gpo.gov/cgi-bin/multidb.cgi

CREDIT FOR SENIORITY: Seniority is credited at the rate of one credit for each five-year period (or fraction thereof) excluding the first year of service.

The NYS Department of Civil Service reserves the right to reject for lateness or to accept applications filed after the advertised filing period. All statements you make on your application are subject to investigation.

ADDITIONAL INFORMATION

ELIGIBILITY FOR EXAMINATION: To be eligible to compete in this examination, you must be employed in the specified department or agency on a permanent or contingent permanent basis in the competitive class, or in the non-competitive class or labor class if specifically noted on this announcement (or be on an appropriate preferred list), and have the specified time in the specified title or salary grade. You may not compete in a test for a title if you are permanently employed in that title (unless you are still on probation) or in a higher direct line of promotion.

ADMISSION TO EXAMINATION: Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, call (518) 457 5483 if taking the test in Albany; (518) 457-6556 for New York City Test Center; (518) 457 7022 for all other Test Centers.

NEW YORK STATE IS AN EQUAL OPPORTUNITY EMPLOYER: It is the policy of the State of New York to provide for and promote equal opportunity in employment, compensation and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

RELIGIOUS ACCOMMODATION: Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under "Religious Accommodation." We will make arrangements for you to take the test on a different date (usually the following day).

REASONABLE ACCOMMODATIONS IN TESTING: In addition, it is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to enjoy equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their applications. Further information is available from the Special Arrangements Unit of the Department of Civil Service at (518) 457-3416 or TDD (telecommunications device for the deaf) (518) 457-8480.

MULTIPLE EXAMINATIONS SCHEDULED FOR THE SAME DAY: With the exception of written tests announced by New York City, if you have applied to take a written test announced by a local jurisdiction (county, town, city) scheduled to be held on the same test date as this written test, you must call (518) 457-7022 no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the State examination center.

S4/TB2 LAK-dmb
Issued: 7/29/05