Interdepartmental Promotion Examination Open To All Qualified Employees of New York State

Business Systems Analyst 3/4 (Health)

For Promotion in State Departments, Facilities, and Agencies

1. Within Promotion Units
2. Within Entire Departments
3. To Other Departments

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Minimum Qualifications

On or before June 7, 2014, you must be a qualified employee of New York State and have had three months permanent competitive or 55-b/55-c service as:

For Number 37-035:
Either A. a Business Systems Analyst 2 (Health);
Or B. a Business Systems Analyst 2, Business Systems Analyst 2 (Tax), Business Systems Analyst 2 (Workers Compensation), or Business Systems Analyst 2 (Insurance).

For Number 37-036:
Either A. a Business Systems Analyst 3 (Health) OR one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 2 (Health);
Or B. a Business Systems Analyst 3, Business Systems Analyst 3 (Tax), Business Systems Analyst 3 (Workers Compensation), Business Systems Analyst 3 (Insurance), OR one year of permanent competitive 55-b/55-c service as a Business Systems Analyst 2, Business Systems Analyst 2 (Tax), Business Systems Analyst 2 (Workers Compensation), or Business Systems Analyst 2 (Insurance).

Qualifying Experience for Appointment from the Eligible List

For Number 37-035: After one year of the service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.

For Number 37-036: Successful candidates will be qualified for appointment from the eligible list as follows:
Either 1. after one year as a Business Systems Analyst 3, Business Systems Analyst 3 (Health), Business Systems Analyst 3 (Tax), Business Systems Analyst 3 (Workers Compensation), Business Systems Analyst 3 (Insurance);
Or 2. after two years as a Business Systems Analyst 2, Business Systems Analyst 2 (Health), Business Systems Analyst 2 (Tax), Business Systems Analyst 2 (Workers Compensation), Business Systems Analyst 2 (Insurance).

Order of Certification

The order of certification of this eligible list will be:

1. Promotion Unit "A" eligibles
2. Promotion Unit "All" eligibles
3. Department "A" eligibles
4. Department "All" eligibles
5. Interdepartmental "A" eligibles
6. Interdepartmental "All" eligibles

Notes

1. If you meet the Minimum Qualifications you may also be interested in competing in Examination Nos. 37-031 Business Systems Analyst 3 and No. 37-032 Business Systems Analyst 4 for which a written test is also being held on 6/7/14. You may file for any combination of these examinations by completing one application form listing the number/s and title/s of the examination/s in which you are interested. The appropriate processing fee must be filed for each examination.
2. Important: As the processing fee is non-refundable, verify that you entered the correct examination number and title on your online or paper application prior to submitting. If you apply online, you should immediately review your email confirmation notice to verify that you applied for the correct examination. If you do not receive a confirmation number after submitting your online application, your application was NOT received by the Department of Civil Service. No late applications will be accepted after the filing deadline has passed.

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* Subject of Examination

There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:	For Examination Numbers
	37-035	37-036
1. Business analysis - These questions test for knowledge of business analysis as outlined in the International Institute of Business Analysis' (IIBA) Business Analysis Body of Knowledge (BABOK). They may cover enterprise analysis, requirements planning and management, requirements elicitation, requirements analysis and documentation, requirements communication, solution assessment and validation, testing and implementation.	X	X
2. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.	X
3. Administration - These questions test for knowledge of the managerial functions involved in directing an organization or an organizational segment. These questions cover such areas as: developing objectives and formulating policies; making decisions based on the context of the administrator's position and authority; forecasting and planning; organizing; developing personnel; coordinating and informing; guiding and leading; testing and evaluating; and budgeting.	X	X
4. Project management fundamentals - These questions test for knowledge of the techniques and concepts of project management. They may cover terminology and concepts; project scheduling and control techniques (e.g., CPM); creating and evaluating bids; monitoring project progress; controlling a project timeline; and evaluating the project.	X	X
5. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.	X
6. Facilitating communications - These questions test for the principles and practices employed by a facilitator to obtain information, to gain consensus, and/or to promote dialogue between or among individuals or groups to successfully complete a project.	X	X
7. Administrative supervision - These questions test for knowledge of the principles and practices involved in directing the activities of a large subordinate staff, including subordinate supervisors. Questions relate to the personal interactions between an upper level supervisor and his/her subordinate supervisors in the accomplishment of objectives. These questions cover such areas as assigning work to and coordinating the activities of several units, establishing and guiding staff development programs, evaluating the performance of subordinate supervisors, and maintaining relationships with other organizational sections.		X
8. Preparing reports and official documents - These questions test for the ability to prepare reports and other official documents for use within and among governmental agencies, in legal or regulatory settings, or for dissemination to the public. Some questions test for a knowledge of correct grammar, usage, punctuation, and sentence structure. Others test for the ability to use the proper tone and to express information clearly and accurately.		X

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Rank on the eligible list will be determined after adding any wartime veterans' credits to your final passing score.

Credit for Seniority

Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

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Duties

As a Business Systems Analyst 3 (Health), with significant independence, coordinate system planning efforts; identify and document scope of changes or enhancements to automated health information systems required by procedural changes or by changes to federal, state, or local laws and statutes or judicial determinations; establish timetables for completion of projects; explain business/functional requirements for specific program area to applications programmers and contractors; review and approve system design documentation and specifications; develop and oversee testing of system changes or enhancements to ensure user and program requirements are met; coordinate the implementation of automated health information system changes and enhancements; update management on status of system changes and enhancements; develop and carry out test plans against established criteria for the users, technical systems staff or developers of large automated systems; troubleshoot by reviewing and analyzing data findings, such as corrupt data, program flow errors, front-end and back-end errors, and other systems deficiencies in support of large-scale automated systems; and evaluate commercial products available for incorporation into systems. You may also supervise subordinate staff as necessary.

As a Business Systems Analyst 4 (Health), you would, in addition to the duties of a Business Systems Analyst 3 (Health), perform more complex support to New York State and federal public health insurance programs, including analyzing the business needs of the programs to reach goals, identify problems and propose solutions. You would function as a liaison between program and service providers, and take an active role in the technical aspects of design and problem resolution. You may also supervise subordinate staff as necessary.

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How To Apply

If you do not receive a confirmation number after submitting your online application, your application was NOT processed.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487 [press 2, then press 2]. Outside of the Albany area, call toll free at 1-877-697-5627 [press 2, then press 2]. For TDD services, call NY Relay at 711 (requires a fee) or 1-800-662-1220.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1].

Multiple Examinations Scheduled for the Same Day

If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at: http://www.cs.ny.gov/jobseeker/local.cfm

Eligibility for Examination

To be eligible to compete in this examination, you must be employed in the specified department or agency on a permanent or contingent permanent basis in the competitive class, or in the non-competitive class or labor class if specifically noted on this announcement (or be on an appropriate preferred list), and have the specified time in the specified title or salary grade. You may not compete in a test for a title if you are permanently employed in that title (unless you are still on probation) or in a higher direct line of promotion.

Cell Phones or Electronic/Communication Devices at the Test Site

Do not bring cell phones, beepers, headphones, or any electronic or other communication devices to the test site. The use of such devices at the test site in the test room, hallways, restrooms, building, grounds, or other areas could result in your disqualification.

S1/TC2 HXC-sac
Issued: 3/21/14
* Revised: 3/31/14

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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