Interdepartmental Promotion Examination Open To All Qualified Employees of New York State

Supervising Hearing Officer/Principal Hearing Officer

* Due to the size of the candidate population for this test date, you may be assigned to either Saturday, October 11, 2014, or Sunday, October 12, 2014, to take your test. Your admission notice will tell you where and when you are scheduled to appear. You cannot request a day or time in advance or change your scheduled day or time.

** The salary you receive will depend on a number of factors including the negotiating unit of the position and your salary prior to appointment.

For Promotion in State Departments, Facilities, and Agencies

1. Within Promotion Units
2. Within Entire Departments
3. To Other Departments

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Minimum Qualifications

On or before October 11, 2014, you must be a qualified employee of New York State and have had three months of permanent competitive or 55-b/55-c service as:

For No. 37-175: a Hearing Officer.

For No. 37-176: a Supervising Hearing Officer.

If you were permanently appointed to a qualifying title on or before July 11, 2014, and have served continuously in this title since that date, you are eligible to file for this examination.

Qualifying Experience for Appointment from the Eligible List

After one year of the service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.

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Subject of Examination

There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:	For Examination Numbers
	37-175	37-176
1. Analyzing information in text, data, images, or symbols - These questions will test for the ability to analyze, interpret, and draw reasonable conclusions from information presented in text, data, images, or symbols. Analysis may involve identifying a significant problem or issue; focusing on relevant data and text; identifying trends, relationships, and significant features; assessing relevant alternatives; and suggesting or evaluating possible conclusions.Sample test material for Analyzing information in text, data, images, or symbolsis available.	X	X
2. Logical reasoning - These questions will test for the ability to reason logically by interpreting statements in an accurate and reasonable manner; identifying the logical relationships between related statements; determining the conclusions that can correctly be drawn as a result of information presented; distinguishing between relevant and irrelevant information; and applying principles of logic to information provided.Sample test material for Logical reasoning is available.	X	X
3. Effectively interacting with agency staff and members of the public - These questions will test candidates��� knowledge of techniques used to interact effectively with a variety of individuals and groups, to provide information about topics of concern, to publicize or clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Sample test material for Effectively interacting with agency staff and members of the public is available.	X	X
4. Preparing reports and official documents - These questions test for the ability to prepare reports and other official documents for use within and among governmental agencies, in legal or regulatory settings, or for dissemination to the public. Some questions test for a knowledge of grammar, usage, punctuation, and sentence structure. Others test for the ability to present information clearly and accurately, to use the proper tone, and to organize paragraphs logically and comprehensibly. Sample test material for Preparing reports and official documents is available.	X	X
5. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline. Sample test material for Supervision is available.	X
6. Administrative supervision - These questions test for knowledge of the principles and practices involved in directing the activities of a large subordinate staff, including subordinate supervisors. Questions relate to the personal interactions between an upper level supervisor and his/her subordinate supervisors in the accomplishment of objectives. These questions cover such areas as assigning work to and coordinating the activities of several units, establishing and guiding staff development programs, evaluating the performance of subordinate supervisors, and maintaining relationships with other organizational sections. Sample test material for Administrative supervision is available.		X
7. Administrative techniques and practices - These questions test for a knowledge of management techniques and practices used in directing or assisting in directing a program component or an organizational segment. Questions cover such areas as interpreting policies, making decisions based on the context of the position in the organization, coordinating programs or projects, communicating with employees or the public, planning employee training, and researching and evaluating areas of concern. Sample test material for Administrative techniques and practices is available.		X

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Rank on the eligible list will be determined after adding any wartime veterans' credits to your final passing score.

Credit for Seniority

Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

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Duties

As a Supervising Hearing Officer, you would supervise Hearing Officers and other legal staff engaged in conducting hearings through office management, general oversight of procedures, assignment of calendars and work schedules, and other administrative matters. Incumbents train Hearing Officers; review and monitor hearing decisions of assigned staff for legal sufficiency and adherence to agency policy and procedures; ensure that findings are based on facts and decisions are clear, concise, and timely; ensure that performance standards are being met; and handle complaints made against subordinate Hearing Officers. You may personally conduct hearings on the most difficult and precedent setting cases.

As a Principal Hearing Officer, you would oversee an agency���s administrative hearing program, or a major portion of that operation, through the supervision of multiple Supervising Hearing Officers by acquiring resources and ensuring that production standards are met. Incumbents review and take final action regarding recommendations on requests for reconsideration of hearing decisions to ensure that decisions are correctly decided; amend or reopen hearing records as appropriate; identify training needs for staff; oversee continuing legal education training programs; respond to inquiries and resolve complaints from appellants, representatives, elected officials, local districts, or other governmental agencies concerning the hearing process; act as a liaison with counsel���s office regarding hearing decisions that are appealed to the courts; draft reports on hearing activities; prepare or assist in compiling the budget for the hearings operation; represent the agency in meetings with legal advocacy and other interest groups; and provide information concerning the operation and practices of the hearings program.

Test Guide & Sample Test Material

A General Guide to Written Tests is available at http://www.cs.ny.gov/testing/statetestguides.cfm. Sample Test Material for the subject areas described above is also available where indicated and at http://www.cs.ny.gov/testing/sampletestmat.cfm.

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How To Apply

If you do not receive a confirmation number after submitting your online application, your application was NOT processed.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487 [press 2, then press 2]. Outside of the Albany area, call toll free at 1-877-697-5627 [press 2, then press 2]. For TDD services, call NY Relay at 711 (requires a fee) or 1-800-662-1220.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1].

Multiple Examinations Scheduled for the Same Day

If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at: http://www.cs.ny.gov/jobseeker/local.cfm

Eligibility for Examination

To be eligible to compete in this examination, you must be employed in the specified department or agency on a permanent or contingent permanent basis in the competitive class, or in the non-competitive class or labor class if specifically noted on this announcement (or be on an appropriate preferred list), and have the specified time in the specified title or salary grade. You may not compete in a test for a title if you are permanently employed in that title (unless you are still on probation) or in a higher direct line of promotion.

Cell Phones or Electronic/Communication Devices at the Test Site

Do not bring cell phones, beepers, headphones, or any electronic or other communication devices to the test site. The use of such devices at the test site in the test room, hallways, restrooms, building, grounds, or other areas could result in your disqualification.

S2/TC1 JBH-vla
Issued: 7/25/14

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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