New York State of Opportunity

Food Service Worker 2

Written Test To Be Held
March 16, 2019
Applications Must Be Submitted or Postmarked By
January 23, 2019


Exams Included on This Announcement
Exam Number Exam Title Open to Employees of Salary Salary Grade Non−Refundable Processing Fee (Waivers available)
38-199 Food Service Worker 2 Multiple Agencies $36,051 G-9 $10
38-200 Food Service Worker 3 Multiple Agencies $45,159 G-13 $15

*To ensure adequate staffing levels at hospitals/facilities, you will be scheduled to take your test either on Saturday, March 16, 2019, or Sunday, March 17, 2019, based on discussion with your supervisor. Scheduling will take into consideration agency staffing levels, pass days, religious observance, and participating in other examinations on this weekend. Persons residing in the same household must be scheduled to take the examination on the same date. You cannot request a specific date in advance or change your date once it has been assigned.

IMPORTANT: Unless waived, you must pay the non-refundable processing fee. For information on fee waivers, visit It is important that you verify that you entered the correct examination number and title on your online or paper application prior to submitting. If you apply online, you should immediately review your email confirmation notice to verify that you applied for the correct examination. If you do not receive a confirmation number after submitting your online application, your application was NOT received by the Department of Civil Service. No late applications will be accepted after the filing deadline has passed.

Interdepartmental promotion examination open to all qualified employees of New York State.

For Promotion in State Departments, Facilities, and Agencies

1. Within Promotion Units 2. Within Entire Departments 3. To Other Departments

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Minimum Qualifications

On or before March 16, 2019, you must be a qualified employee of New York State and have had three months of:

For No. 38-199: permanent competitive, permanent 55-b/55-c, permanent non-competitive, or permanent labor class service in the following titles: Food Service Worker 1, Dietitian Technician, or Cook. Only the titles listed are qualifying.

In accordance with Section 52.11 of the Civil Service Law, an open-competitive examination is also being held for Food Service Worker 2. Individuals serving permanently in the non-competitive or labor class in a qualifying title (including those serving under Section 55 b/55 c) who otherwise meet the requirements for taking this examination, are eligible to compete in the promotion examination for Food Service Worker 2. To apply:

For No. 38-200: permanent competitive or permanent 55-b/55-c service as a Food Service Worker 2. Only the title listed is qualifying.

If you were permanently appointed to a qualifying title on or before December 16, 2018 and have served continuously in this title since that date, you are eligible to file for this examination.

IMPORTANT: Employees who are currently serving in a non-competitive title, such as Cook, must have a leave of absence from the competitive class to compete in the exam for the Food Service Worker 3 examination, as well as to maintain eligibility on the Food Service Worker 3 eligible list.

Qualifying Experience for Appointment from the Eligible List

After one year of the service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.

Order of Certification

The order of certification of this eligible list will be:

  1. Promotion Unit "All" eligibles
  2. Department "All" eligibles
  3. Interdepartmental "All" eligibles


  1. The Food Service Worker 2 examination is being held on a promotion and open-competitive basis. If you are admitted to the promotion examination under anticipated eligibility (i.e., you do not have the required one year of Qualifying Experience For Appointment From the Eligible List) and if you meet the open-competitive minimum qualifications, you may also be admitted to the open-competitive examination. To be admitted, you must apply for the open-competitive examination according to the instructions given on the open-competitive announcement. Once you meet the required one year of qualifying service for appointment from the promotion list, you will not be eligible for appointment from the open-competitive eligible list.
  2. Background Investigation/Justice Center Review: In some agencies, the names of all prospective employees will be:
    • Checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s);
    • Investigated through a Criminal Background Check (CBC). All convictions must be reported. Conviction of a felony or misdemeanor or any falsified or omitted information may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of state and federal laws;

    and may be:

    • Screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees whose names appear on the SCR may be barred from appointment. (NY Social Services Law, Section 424a.)

    You will be responsible for payment of all required fees.

  3. Medicaid and Medicare: In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.

The Positions

Food Service Worker 2 positions exist in facilities of the Office of Mental Health, Office of Alcoholism and Substance Abuse Services, Office for People With Developmental Disabilities, Division of Homeland Security and Emergency Services at Montour Falls, Department of Corrections and Community Supervision, Office of Children and Family Services, New York State School for the Blind at Batavia, New York State School for the Deaf at Rome, SUNY College of Environmental Science and Forestry at Syracuse, Department of Health at Helen Hayes Hospital at West Haverstraw, Veterans Home at Oxford, Veterans Home at New York City, Veterans Home at Batavia, and Veterans Home at Montrose.

Food Service Worker 3, positions exist in the facilities of the Office of Mental Health, Office for People With Developmental Disabilities, the New York State School for the Blind at Batavia, Department of Health at Helen Hayes Hospital at West Haverstraw and the Veteran's Home at Oxford.

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Subject of Examination

There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:

  1. Arithmetic computations related to food service - These questions test for the ability to perform basic arithmetic computations using addition, subtraction, multiplication, division, simple fractions, and cooking measurement equivalents. You should bring with you a hand-held battery- or solar-powered calculator for use on this test. You will not be permitted to use the calculator function of your cell phone.
  2. Overseeing food service operations - These questions test your ability to assess the management and performance of food service operations in maintaining standards of quality, sanitation, and service. Questions may cover such topics as food service management practices, large scale food preparation equipment and techniques, sanitation standards for food service premises, holding and serving prepared foods, storing and handling food products, and sources of food contamination and foodborne illnesses.
  3. Supervision and training - These questions test for the knowledge required by a supervisor to set goals, plan and organize work, train workers in how to do their jobs, and direct workers towards meeting established goals. The supervisory questions cover such areas as assigning and reviewing work, evaluating performance, maintaining work quality, motivating employees, increasing efficiency, and dealing with problems that may arise on the job. The training questions cover such areas as determining the necessity for training, selecting appropriate training methods, and evaluating the effectiveness of training.

Your final score must be 70 or higher in order to pass.

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Rank on the eligible list will be determined after adding any wartime Veterans' credits to your final passing score.

Credit for Seniority

Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

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As a Food Service Worker 2, depending on the size and type of setting, your responsibilities may include food preparation, serving food, sanitation and hygiene, ordering food and supplies in accordance with established purchasing guidelines, and supervision of Food Service Workers 1. Depending on the agency or facility, you may also supervise inmates, residents, or other individuals; and be required to submit written reports and documents regarding such activities. In some facilities computer literacy, using spreadsheets, and reading charts may be required.

As a Food Service Worker 3, you would be responsible for the operation of multiple units within a facility???s overall food service program; supervise the activities of Food Service Workers 1 and 2 or other subordinate staff; and coordinate activities between dining rooms and food production kitchens. You may prepare meals; order food and non-food supplies in accordance with established purchasing guidelines; inspect food preparation and service areas for proper sanitation and adherence to correct procedures; supervise the storage of food and non-food items to ensure proper handling, safety, and security; and be required to submit written reports and documents regarding such duties. In some facilities computer literacy, using spreadsheets, and reading charts may be required.

Important: The Department of Civil Service and other state agencies may communicate with you through email correspondence. This may include the notification of your examination results and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number and mailing address current by logging into

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How To Apply

This announcement is for viewing purposes only.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487. Outside of the Albany area, call toll free at 1-877-697-5627. For TDD services, call NY Relay at 711 (requires a fee) or 1-800-662-1220.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, email us at Please provide your first and last name, address, and the last four digits of your social security number, and we will provide you with the information you need to attend your written test. If you have an issue other than not receiving your admission notice, please contact our office at (518) 474-6470 in the Albany area or toll free at 1-877-697-5627. Please leave a clear concise message and provide your first and last name, last four digits of your social security number and a daytime phone number.

Taking State and Local Examinations Scheduled for the Same Day

If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at:

Eligibility for Examination

To be considered a qualified employee eligible to compete in this examination, you must be employed in, or on leave from, the specified department or agency on a permanent or contingent permanent basis in the competitive class, or in the non-competitive class or labor class if specifically noted on this announcement (or be on an appropriate preferred list), and have the specified time in the specified title or salary grade. You may not compete in a test for a title if you are permanently employed in that title (unless you are still on probation) or in a higher direct line of promotion.

Cell Phones or Electronic/Communication Devices at the Test Site

Do not bring cell phones, beepers, headphones, or any electronic or other communication devices to the test site. The use of such devices at the test site in the test room, hallways, restrooms, building, grounds, or other areas could result in your disqualification.

S1/TB1 MXT-vla
Issued: 12/14/18

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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