Senior Motor Vehicle License Examiner

IMPORTANT: Unless waived, you must pay the non-refundable processing fee. For information on fee waivers, visit https://www.cs.ny.gov/examannouncements/types/oc/appinfo.cfm##Fee. It is important that you verify that you entered the correct examination number and title on your online or paper application prior to submitting. If you apply online, you should immediately review your email confirmation notice to verify that you applied for the correct examination. If you do not receive a confirmation number after submitting your online application, your application was NOT received by the Department of Civil Service. No late applications will be accepted after the filing deadline has passed.

Promotion examination open to all qualified employees of the New York State Department of Motor Vehicles.

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Minimum Qualifications

On or before October 13, 2018, you must be a qualified employee of the New York State Department of Motor Vehicles and have had three months of permanent competitive or 55-b/55-c service as follows:

For No. 38-285:

Either A. as a Motor Vehicle License Examiner or Motor Vehicle License Examiner (Seasonal);

Or B. as a Supervising Motor Vehicle Representative 1.

Note: If you were permanently appointed to a Motor Vehicle License Examiner or Supervising Motor Vehicle Representative 1 on or before July 13, 2018, you are eligible to file for this examination OR if you were permanently appointed to a Motor Vehicle License Examiner (Seasonal), have three months cumulative permanent service as a Motor Vehicle License Examiner (Seasonal), and are permanently appointed to, or are on a seasonal reemployment roster from, the Motor Vehicle License Examiner (Seasonal), you are eligible to file for this examination.

For No. 38-286:

Either A. as a Senior Motor Vehicle License Examiner, Motor Vehicle License Examiner, or Motor Vehicle License Examiner (Seasonal);

Or B. as a Supervising Motor Vehicle Representative 1 or Supervising Motor Vehicle Representative 2.

Note: If you were permanently appointed to a Senior Motor Vehicle License Examiner, Motor Vehicle License Examiner, Supervising Motor Vehicle Representative 1, or Supervising Motor Vehicle Representative 2 on or before July 13, 2018 and have served continuously in this title since that date, you are eligible to file for this examination OR if you were permanently appointed to a Motor Vehicle License Examiner (Seasonal), have three months cumulative permanent service as a Motor Vehicle License Examiner (Seasonal), and are permanently appointed to, or are on a seasonal reemployment roster from, the Motor Vehicle License Examiner (Seasonal), you are eligible to file for this examination.

Only the title(s) listed is qualifying for this examination(s).

Qualifying Experience for Appointment from the Eligible List

Candidates will be qualified for appointment from the eligible list after completion of the service described in the Minimum Qualifications as follows:

For No. 38-285:

Either A. one year of service as a Motor Vehicle License Examiner or one year of cumulative service as a Motor Vehicle License Examiner (Seasonal);

Or B. one year of service as a Supervising Motor Vehicle Representative 1.

For No. 38-286:

Either A. one year of service as a Senior Motor Vehicle License Examiner, OR two years of service as a Motor Vehicle License Examiner, OR two years of cumulative service as a Motor Vehicle License Examiner (Seasonal);

Or B. eighteen months of service as a Supervising Motor Vehicle Representative 1, OR one year of service as a Supervising Motor Vehicle Representative 2.

Eligibles who meet the ?B? qualifications, and who are subsequently appointed to an ?A? title, may request to have their name added to the ?A? list, once they have completed either one year or two years of service as required in an ?A? title. The request should be submitted in writing to the NYS Department of Civil Service, Albany, New York 12239; Attention: S2DAG.

Working Conditions: You would have substantial contact with the public under stressful conditions and may be required to effectively de-escalate tense situations. You would be required to work outdoors, year-round including during inclement weather and be required to provide your own transportation because the job may involve traveling to various remote assignments and locations where you would be working independently. You must be able to enter and exit the vehicles used in testing throughout the day including commercial vehicles such as tractor trailers, buses, and trucks that require the examiner to climb up into the driving compartment. You would be required to walk around vehicles while carrying a computerized tablet (electronic scoring device), and to position obstacles prior to a road test. You must be able to stand for long periods of time, during and/or between road tests.

Notes

1. Background: Upon appointment, you will be fingerprinted and your background will be investigated. All convictions must be reported and will be considered in making appointments or removal after appointment from this title. Conviction of a misdemeanor, giving false information, or omitting information MAY bar appointment or result in removal after appointment and each case involving these situations will be determined on its own merits, consistent with state and federal laws. In accordance with Federal Motor Carrier Safety Administration Regulation, 49 CFR ? 384.228, conviction of a felony within the last 10 years OR any conviction involving fraudulent activity WILL bar incumbents from conducting skills tests (examination) for commercial driver?s licenses (CDL).
2. Important: You must currently have full license privileges to drive an automobile and must have had full continuous license privileges to drive an automobile for the three-year period immediately preceding the date of your appointment from this eligible list and continuously thereafter. Evidence of reckless driving, multiple moving violations, a disregard for New York State Vehicle and Traffic Law, and/or drug or alcohol related offences, etc. may bar you from appointment. Prior to appointment, you may be required to demonstrate acceptable driving ability. Loss of your driving license will result in suspension or termination of your employment. In addition, your driving record is subject to review at any time. Some positions require that you be assigned a state vehicle which you will be required to use to perform the duties of the position. You must possess a driver?s license valid in New York State at the time of appointment and continuously thereafter.

Order of Certification

The order of certification of this eligible list will be:

1. "A" eligibles
2. "All" eligibles

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Subject of Examination

There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:	For Examination Nos.
	38-285	38-286
1. Public contact principles and practices - These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice, and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.	X	X
2. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.	X	X
3. Work Planning and Scheduling - These questions test for knowledge of the principles used in developing and implementing work plans and for the ability to arrange work assignments in a manner that will achieve work goals while staying within scheduling criteria. This may include setting up vacation or work schedules, taking into consideration such factors as seniority, work skills, duty hours, and shift coverage.	X	X
4. NYS Vehicle and Traffic Law, Department of Motor Vehicles Commissioner's Rules and Regulations, and Department policies and procedures - These questions test for knowledge of the NYS Vehicle and Traffic Law, Department of Motor Vehicles Commissioner's Rules and Regulations, and Department policies and procedures in effect on June 1, 2018, covering such areas as licensing of drivers, safe driving practices, commercial driving schools, and special requirements for bus drivers.	X	X
5. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.	X
6. Administrative supervision - These questions test for knowledge of the principles and practices involved in directing the activities of a large subordinate staff, including subordinate supervisors. Questions relate to the personal interactions between an upper level supervisor and his/her subordinate supervisors in the accomplishment of objectives. These questions cover such areas as assigning work to and coordinating the activities of several units, establishing and guiding staff development programs, evaluating the performance of subordinate supervisors, and maintaining relationships with other organizational sections.		X

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Rank on the eligible list will be determined after adding any wartime Veterans' credits to your final passing score.

Credit for Seniority

Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

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Duties

As a Senior Motor Vehicle License Examiner, you would supervise Motor Vehicle License Examiners; provide guidance and technical assistance to staff; evaluate performance; arrange for and provide training; and assign staff to inspect driving schools and public carriers. You would supervise multiple road test lines, assign specific duties for Motor Vehicle License Examiners on a daily basis, coordinate road test assignments and activities at multiple test sites, prepare daily road test schedules, assign staff, and ensure that road test conditions meet Department standards. You would investigate and resolve complaints about procedures and staff behavior. You would regularly review and audit testing and investigate activities for fraud and malfeasance. You would also perform related duties as required, including performing the duties of a Motor Vehicle License Examiner if there was not enough coverage for a road test post. You must be able to use and maintain a computerized tablet (electronic scoring device).

As a Principal Motor Vehicle License Examiner, you would plan, organize, and direct the operation of Testing and Investigations sections. You would create and maintain weekly scheduling for subordinate staff (including Motor Vehicle License Examiners and Senior Motor Vehicle License Examiners weekly schedules); coordinate and adjust scheduling of inspections and road testing; manage the section?s clerical operations; and develop, implement, and evaluate office and field procedures. You would supervise, provide guidance and technical assistance, and evaluate the performance of license examining staff. You would identify the need and provide for staff training, conducting the training when necessary. You would schedule and conduct regular meetings with the entire staff to provide updates and information as well as obtain feedback from employees. You must provide the public sufficient road test appointments on the web and telephone at all times. You would serve as liaison to resolve questions on Vehicle and Traffic Law and regulations, reviewing the more sensitive complaints involving road testing procedures and staff behavior and visiting county clerk offices to discuss Department procedures and policies, and resolve problems and/or complaints from the public. You would also perform related duties as required, including performing the duties of a Motor Vehicle License Examiner and Senior Motor Vehicle License Examiner. You would work in concert with your office manager and district director. You must also be able to use and maintain a computerized tablet (electronic scoring device).

Important: The Department of Civil Service and other state agencies may communicate with you through email correspondence. This may include the notification of your examination results and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number and mailing address current by logging into https://www.cs.ny.gov/home/myaccount.

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How To Apply

If you do not receive a confirmation number after submitting your online application, your application was NOT processed.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487. Outside of the Albany area, call toll free at 1-877-697-5627. For TDD services, call NY Relay at 711 (requires a fee) or 1-800-662-1220.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, email us at AdmissionNotices@cs.ny.gov. Please provide your first and last name, address, and the last four digits of your social security number, and we will provide you with the information you need to attend your written test. If you have an issue other than not receiving your admission notice, please contact our office at (518) 474-6470 in the Albany area or toll free at 1-877-697-5627. Please leave a clear concise message and provide your first and last name, last four digits of your social security number and a daytime phone number.

Taking State and Local Examinations Scheduled for the Same Day

If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at: https://www.cs.ny.gov/jobseeker/local.cfm.

Eligibility for Examination

To be considered a qualified employee eligible to compete in this examination, you must be employed in, or on leave from, the specified department or agency on a permanent or contingent permanent basis in the competitive class, or in the non-competitive class or labor class if specifically noted on this announcement (or be on an appropriate preferred list), and have the specified time in the specified title or salary grade. You may not compete in a test for a title if you are permanently employed in that title (unless you are still on probation) or in a higher direct line of promotion.

Cell Phones or Electronic/Communication Devices at the Test Site

Do not bring cell phones, beepers, headphones, or any electronic or other communication devices to the test site. The use of such devices at the test site in the test room, hallways, restrooms, building, grounds, or other areas could result in your disqualification.

S2/TC1 DAG-vla
Issued: 07/27/2018

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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