New York State of Opportunity

Library Assistants

Multiple-choice Test To Be Held
August 3, 2024
You may be assigned to either Saturday or Sunday to take your test.
You cannot request or change your scheduled day.
Applications Must Be Submitted or Postmarked By
June 19, 2024

 

Exams Included on This Announcement
Exam Number Exam Title Open to Employees of Salary Salary Grade Non−Refundable Processing Fee (Waivers available)
31-088 Library Assistant 1 Multiple Agencies $41,399 G-9 $0
31-089 Library Assistant 2 Multiple Agencies $54,903 G-14 $0

Due to current testing space limitations, candidates may need to travel to a test site to take this examination. Candidates will be notified of their test site location on their admission notice.

Interdepartmental promotion examination open to all qualified employees of New York State.

For Promotion in State Departments, Facilities, and Agencies

1. Within Promotion Units 2. Within Entire Departments 3. To Other Departments

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Minimum Qualifications

**On or before August 3, 2024, you must be a qualified employee of New York State and have been appointed on or before June 26, 2024 as a:

For Exam No. 31-088: permanent competitive, non-competitive, non-competitive NY HELPS*, labor, or 55-b/55-c in a clerical, keyboarding, or secretarial title allocated to Salary Grade 6 or higher.

A list of qualifying titles is available at: https://www.cs.ny.gov/examannouncements/announcements/31088qualifying.cfm.

For Exam No. 31-089: permanent competitive, non-competitive NY HELPS*, or 55-b/55-c Library Assistant 1 or Library Clerk 2.

Only the title(s) listed is qualifying for this examination(s).

If you were permanently appointed to a qualifying title on or before June 26, 2024, and have served continuously in this title since that date, you are eligible to file for this examination.**

*If you were permanently appointed via the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) program to a qualifying title in the non-competitive class on or before June 26, 2024, and have served continuously in this title since that date, you may apply for this examination.**

Qualifying Experience For Appointment From The Eligible List: After one year of service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.

Employees appointed via the NY HELPS program to a qualifying title in the non-competitive class will have their names restricted from appointment from the eligible list until their position is covered-in to the competitive class by action of the New York State Civil Service Commission or otherwise obtain permanent competitive status in the position.

The Positions: These positions exist in the Department of Corrections and Community Supervision and the State University of New York throughout the State; the Department of Law in New York City only; and the State Education Department, the Department of Health, and the Department of Economic Development in Albany only.

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Duties

As a Library Assistant 1, you would engage in specialized library clerical activities in support of a library program, such as organizing and maintaining the library collection, helping library patrons locate information, maintaining online databases, acquiring library materials, processing library materials using an integrated library system (ILS), shelving and rebinding books, and scanning and digitizing books and other documents. You may have responsibilities in one or more organizational units within the library, such as Reference, Circulation, Interlibrary Loan, Special Collections, Periodicals, Acquisitions, Government Documents, Preservation, Digitization or Cataloging. You may be called upon to supervise library para-professionals, technical support staff, student workers, interns, or volunteers. If you are assigned to a Department of Corrections and Community Supervision (DOCCS) facility you may supervise incarcerated individual library clerks.

As a Library Assistant 2, you would supervise Library Assistant 1's and may also provide direction to library para-professionals, technical support staff, student workers, interns, or volunteers engaged in specialized library clerical activities. You may assist in overseeing a specific section in the library. If you are assigned to a position in a DOCCS facility you may supervise civilian or incarcerated individual library clerks.

Notes:

  1. In accordance with Section 52.11 of the Civil Service Law, individuals serving permanently in the non-competitive or laborclass in a qualifying title (including those serving under Section 55b/c) who otherwise meet the requirements for taking theexamination are eligible to compete in the promotion examination for No. 31-088, Library Assistant 1.
  2. The examination for No. 31-088 Library Assistant 1, is being held on a promotion and open-competitive basis. If you areadmitted to the promotion examination under anticipated eligibility (i.e., you do not have the required one year of QualifyingExperience For Appointment From The Eligible List) and if you meet the open-competitive minimum qualifications, you mayalso be admitted to the open-competitive examination. To be admitted, you must apply for the open-competitive examinationaccording to the instructions given on the open-competitive announcement. Once you meet the required one year of qualifying service for appointment from the promotion list, you will not be eligible for appointment from the open-competitive eligible list.

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Subject of Examination

To be considered for appointment to this title, you must pass the multiple-choice test. The multiple-choice test evaluates your knowledge, skills, and/or abilities in the following areas: For Examination Numbers
31-08831-089
1. Customer service - These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency. XX
2. Fundamentals of working in a library - These questions are designed to evaluate the candidate's knowledge about the common terms and concepts used in various sections of a library (e.g., Circulation, Reference, Technical Processing, etc.); the procedures associated with shelving, storing, checking out and receiving library materials; and the proper methods of using equipment commonly found in a library and of handling, processing and storing library materials. XX
3. Name and number checking - These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is usually presented in two or three columns, and you will have to determine how the entry in the first column compares with the entry in the second column and possibly the third. You will be instructed to mark your answers according to a designated code provided in the directions. XX
4. Understanding and interpreting written material - These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic. X 
5. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.  X
6. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.  X

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Your final score on the eligible list will be determined after adding any wartime Veterans' credits.

Credit For Seniority: Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

Admission To The Test: If approved for a multiple-choice test, you will receive an admission notice which will indicate your assigned test date and the way your test will be administered. Your test may be administered with paper and pencil or online at a state test site using a state-provided Chromebook. You cannot request to change your scheduled day or request a specific type of test administration.

Applicants are required to have a Personal NY.gov account and keep their email address up to date. The Department of Civil Service and other state agencies will communicate with you through email correspondence. This may include notification of your application status, your test arrangements, examination results, and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number, and mailing address current by logging into https://www.cs.ny.gov/home/myaccount.

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How To Apply

Apply On line

You will need a personal NY.gov ID to apply for these examinations. If you do not have a personal NY.gov account, please create an account.

You Can Also

The NYS Department of Civil Service reserves the right to reject for lateness or to accept applications filed after the advertised filing period. All statements you make on your application are subject to investigation.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Religious Accommodation

Most multiple-choice tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Accommodation Unit of the Department of Civil Service at Testaccommodation@cs.ny.gov.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the multiple-choice test three days before the date of the test, email us at AdmissionNotices@cs.ny.gov. Please provide your first and last name, address, and the last four digits of your social security number, and we will provide you with the information you need to attend your multiple-choice test. If you have an issue other than not receiving your admission notice, please contact our office at (518) 474-6470 in the Albany area or toll free at 1-877-697-5627. Please leave a clear concise message and provide your first and last name, last four digits of your social security number and a daytime phone number.

Taking State and Local Examinations Scheduled for the Same Day

If you have applied to take a multiple-choice test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this multiple-choice test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at: https://www.cs.ny.gov/jobseeker/local.cfm.

Cell Phones or Electronic/Communication Devices at the Test Site

The use of cell phones, beepers, headphones, or any electronic or other communication devices at your personal testing site or in the test room, hallways, restrooms, building, grounds, or other areas, except as expressly authorized by the Department of Civil Service, could result in your disqualification.

S3/B2 SAM-dah
Issued: 5/17/24
**Revised Material: 6/17/24

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.