Department of Civil Service (Secure)

Logging in to the Civil Service Site

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We require our visitors to log into our web site only in areas where it is necessary to personalize the information we present to you. By requiring you to log in, we are assured that you and only you are applying for examinations or viewing and changing personal information such as your name and address.

If you have a Civil Service User ID because you are a public employee who uses Civil Service computer systems, you will use the same ID here. You may also have a Civil Service User ID if you have previously applied on line for Civil Service exams. You will need to change your web password every 90 days because your User ID gives you access to sensitive Department information.

Personal Information

We do not share your personal information with anyone. We collect it primarily as a convenience to you, but our systems (for example, our Civil Service examination process) require personal information including your Social Security number and address. When we ask you for that information, we want you to know that only you can see and change your personal information.

We will ask you for an email address. The main reason we want one is to send you assistance if you cannot remember how to log in later. We also use the email address to send you confirmation of your success when applying for a Civil Service examination. While your email address is optional, if you have one we strongly recommend that you include it in your personal information.

If you do not have a Social Security number, a substitute number can be provided for you. Leave the Social Security Number field blank and submit the rest of your personal information. You will be told that the Social Security Number is missing, and given a link to use if you don't have a Social Security number. Click on the link to have us generate a substitute number for you. It is very important that you save the number because you will need it for future identification purposes. Please note that the generated substitute number is only for use with the New York State Department of Civil Service.

User ID and Password Frequently Asked Questions

Do I already have a Civil Service User ID?

You have a Civil Service user ID if you are a public employee who uses Department of Civil Service applications. You will use the same ID here. You may also have a Civil Service user ID if you have previously applied on-line for Civil Service exams.

How do I get a Civil Service ID?

On the Civil Service Login page, click on the link that says, Don't have a Civil Service User ID? You will be asked to provide some personal information. At the same time, you will select a user ID (of up to twelve characters), a password that only you will know and a Security Question in the event you forget your user ID and/or password.

I forgot my Civil Service ID. How do I find out what it is?

On the Civil Service Login page, click on the link that says, I forgot my Password. If you enter your name and Social Security number, we will display you user ID and your Security Question.

I forgot my Civil Service Password. How do I find out what it is?

On the Civil Service Login page, click on the link that says, I forgot my Password. Submit either your user ID or your last name and Social Security Number in the form. We will provide you with the Security Question you gave when you obtained you user ID. If you answer that question correctly, your password will be reset and emailed to you. If you did not provide an email address the password will be mailed via USPS to the address we have on file.

Am I required to supply my Social Security number?

If you do not have a Social Security number, a Substitute Number can be provided for you. Leave the Social Security Number field blank and submit the rest of your personal information. You will be told that the Social Security Number is missing, and given a link to use if you don't have a Social Security number. Click on the link to have us generate a Substitute Number for you. It is very important that you save the number because you will need it for future identification purposes. Please note that the generated Substitute Number is only for use with the New York State Department of Civil Service.

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For help, email the ITS Enterprise Service Desk at: its.sm.esd.ags@its.ny.gov (Please provide a phone number where we may contact you). Hours of operation are Monday - Friday 7:30 am to 5:00 pm.

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Notice: This computer system is the property of the NYS Department of Civil Service (DCS) and is solely for uses authorized by DCS. Your privacy rights are covered by the Department’s Privacy Policy. All information and activity on the system may be monitored. Any unauthorized use of the system may result in disciplinary action, civil and/or criminal penalties. Your use of the system constitutes express consent to the above terms and conditions.

© 2017 New York State Department of Civil Service