Thank you for visiting the Department of Civil Service web site. This web site is designed to make it easier and more efficient for individuals to interact with the Department of Civil Service. The Department of Civil Service recognizes that it is critical individuals be confident that their privacy is protected when they visit the Department of Civil Service's web site.
For purposes of this policy,"personal information" means any information concerning a natural person which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. The Department of Civil Service does not collect any personal information about you unless you provide that information voluntarily by sending an e-mail, responding to a survey, or completing an on-line transaction.
Information Collected Automatically When You Visit this Web site
When visiting this web site the Department of Civil Service automatically collects and stores the following information about your visit:
User client hostname. The hostname or Internet Protocol address of the user requesting access to a state agency web site.
HTTP header, "user agent." The user agent information includes the type of browser, its version, and the operating system on which that the browser is running.
HTTP header, "referrer." The referrer specifies the web page from which the user accessed the current web page.
System date. The date and time of the user's request.
Full request. The exact request the user made.
Status. The status code the server returned to the user.
Content length. The content length, in bytes, of any document sent to the user.
Method. The request method used.
Universal Resource Identifier (URI). The location of a resource on the server.
Query string of the URI. Anything after the question mark in a URI.
Protocol. The transport protocol and the version used.
None of the foregoing information is deemed to constitute personal information.
The information that is collected automatically is used to improve this web site's content and to help the Department of Civil Service understand how users are interacting with the web site. This information is collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the web site. The information is not collected for commercial marketing purposes and the Department of Civil Service is not authorized to sell or otherwise disclose the information collected from the web site for commercial marketing purposes.
The software and hardware you use to access the web site allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies will limit your ability to take advantage of some features of this web site. For example, you will not be able to apply for Civil Service examinations without enabling cookies.
Information Collected When You E-mail this Web site or Initiate an On-line Transaction Through this Web site
During your visit to this web site, you may send an e-mail to the Department of Civil Service. Your e-mail address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your e-mail address and the information included in your message will be used to respond to you, to address issues you identify, to improve this web site, or to forward your message to another State agency for appropriate action. Your e-mail address is not collected for commercial purposes and the Department of Civil Service is not authorized to sell or otherwise disclose your e-mail address for commercial purposes.
During your visit to this web site you may complete a transaction such as a survey, registration, or order form. The information, including personal information, volunteered by you in completing the transaction is used by the Department of Civil Service to operate Department of Civil Service programs, which include the provision of goods, services, and information. The information collected by the Department of Civil Service may be disclosed by the Department of Civil Service for those purposes that may be reasonably ascertained from the nature and terms of the transaction in which the information was submitted.
To use certain portions of our site, you will be required to "log in." To obtain a login ID, you will be required to provide us with certain personal information that will help us conduct business with you. You are never required to share personal information with us; however, in order to use certain portions of our site and conduct certain business transactions, you will need to provide us such information voluntarily.
The Department uses credit card processing companies to bill users for examination fee services. Personal information, including credit card numbers, is shared with these entities in order to complete the transaction. These entities are not permitted to use the personal information for any other purposes.
From time to time, the Department of Civil Service allows its web site visitors to participate in surveys. Unless the web page containing the survey explicitly says otherwise, your answers to these surveys are anonymous, and sent to us with no identifying information whatsoever.
The Department of Civil Service does not knowingly collect personal information from children or create profiles of children through this web site. Users are cautioned, however, that the collection of personal information submitted in an e-mail will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or State law, be subject to public access. The Agency strongly encourages parents and teachers to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information on-line.
Information and Choice
As noted above, the Department of Civil Service does not collect any personal information about you unless you provide that information voluntarily by sending an e-mail, responding to a survey, or completing an on-line form. You may choose not to send us an e-mail, respond to a survey, or complete an on-line form. While your choice not to participate in these activities may limit your ability to receive specific services or products through this web site, it will not normally have an impact on your ability to take advantage of other features of the web site, including browsing or downloading information.
Disclosure of Information Collected Through This Web site
The collection of information through this web site and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. The Department of Civil Service will only collect personal information through this web site or disclose personal information collected through this web site if the user has consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to the Department of Civil Service by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by the Department of Civil Service. The Department affirms that the information will be used only for the purposes for which the user disclosed the information to the Department of Civil Service, as was reasonably ascertainable from the nature and terms of the disclosure.
However, the Department of Civil Service may collect or disclose personal information without consent if the collection or disclosure is:
- necessary to perform the statutory duties of the Department of Civil Service, or necessary for the Department of Civil Service to operate a program authorized by law, or authorized by state or federal statute or regulation;
- made pursuant to a court order or by law;
- for the purpose of validating the identity of the user; or
- of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.
Further, the disclosure of information, including personal information, collected through this web site is subject to the provisions of the Freedom of Information Law and the Personal Privacy Protection Law.
The Department of Civil Service may disclose personal information to federal or state law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to the Department of Civil Service's information technology assets.
Retention of Information Collected Through this Web site
Access to and Correction of Personal Information Collected Through this Web site
Any user may submit a request to the Department of Civil Service privacy compliance officer to determine whether personal information pertaining to that user has been collected through this web site. Any such request shall be made in writing and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to the user, or similar appropriate identification. The address of the privacy compliance officer is:Public Information Office
NYS Department of Civil Service
Albany, NY 12239
The privacy compliance officer shall, within five (5) business days of the receipt of a proper request, provide access to the personal information; deny access in writing, explaining the reasons therefore; or acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than thirty (30) days from the date of the acknowledgment.
In the event that the Department of Civil Service has collected personal information pertaining to a user through the state agency web site and that information is to be provided to the user pursuant to the user's request, the privacy compliance officer shall inform the user of his or her right to request that the personal information be amended or corrected under the procedures set forth in section 95 of the Public Officers Law.
Confidentiality and Integrity of Personal Information Collected Through this Web site
The Department of Civil Service is strongly committed to protecting personal information collected through this web site against unauthorized access, use or disclosure. Consequently, the Department of Civil Service limits employee access to personal information collected through this web site to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information.
In addition, the Department of Civil Service has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of this web site as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.
For web site security purposes and to maintain the availability of the web site for all users, the Agency employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this web site.
Information provided on this web site is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current, and reliable information, Department of Civil Service recognizes the possibility of human and/or mechanical error. Therefore, Department of Civil Service, its employees, officers and agents make no representations as to the accuracy, completeness, currency, or suitability of the information provided by this web site, and deny any expressed or implied warranty as to the same.
(via regular mail)Public Information Office
NYS Department of Civil Service
Albany, NY 12239
The following definitions apply to, and appear in italics, in this policy:
- Personal Information shall have the meaning set forth in subdivision 5 of section 202 of the State Technology Law.
- State Agency Web site shall have the meaning set forth in subdivision 7 of section 202 of the State Technology Law.
- User shall have the meaning set forth in subdivision 8 of section 202 of the State Technology Law.
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