Department of Civil Service

Description:

The Department of Labor's Division of Employment and Workforce Solutions (DEWS) oversees the delivery of employment related services to job seeking customers and businesses through a network of approximately 92 Career Centers across New York State. The Human Resource Development (HRD) unit is charged with training, support and capacity building services for the entire workforce system in New York State. HRD assesses information and performance gaps of front-line Career Center staff and works to identify root causes. HRD also proposes, develops and implements training and technical assistance solutions that solve specific skills and performance gaps. HRD also develops and delivers training across a variety of instructional methods from Instructor-Led to Web-based, and eLearning. HRD helps DEWS prioritize workforce learning needs in a way that balances the immediate and long-term needs of workforce professionals serving job seeking and business customers.

The dedicated professionals who comprise the HRD unit are energetic, resourceful, adaptable and productive. The supportive work environment within HRD promotes collaboration, excellence and camaraderie.

Skills:

Excellent Computer Skill

Microsoft Access, Word, Power Point

Written and Verbal Communication Skills

Public Speaking

Social Media Proficiency

Internship Areas: Communications/Public Relations, Economic Development, Human Resources, Human Services