Professional Career Opportunities - Job Title Details
Policyholder Services Representative Trainee 1, G-13
Policyholder Services Representatives seek out new and maintain existing accounts for Workers' Compensation or Disability Benefits policies at all premium levels. Employees market new products and services to existing and potential customers; review policyholders' workplaces to determine safety hazards and recommend corrective action; solicit new business and services accounts; provide safety risk management services; and analyze policy. These positions are located in the New York State Insurance Fund (NYSIF).
Trainees will receive a combination of structured training, on-the-job training, and/or practical job performance to gain the knowledge and experience necessary to function at the full performance level.
Who has this title?
You must meet the requirements below to qualify for this title.
Bachelor's or higher degree.
Most employees will be appointed to the Trainee 1 job title.
Appointments to this job title require a two-year traineeship that starts at the Trainee 1, G-13, and advances, after one year of acceptable performance, to Trainee 2, G-14. After one year of acceptable performance as a Trainee 2, employees advance to the full performance, G-18, job title described above. No further Civil Service examination is required for advancement from Trainee 1 to Trainee 2, or from Trainee 2 to the full performance job title. For additional appointment information, see the Appointments tab in the PCO Overview.
Advanced Placement Appointments - For most trainee titles, employees may be able to be appointed directly to the Trainee 2 level or to the full performance title if they meet certain qualifications. This is known as advanced placement and is at the discretion of the hiring agency. View the qualifications for advanced placement, at: https://www.cs.ny.gov/pco/advanced.placement.MQ.pdf.
You must have or expect to receive a bachelor's or higher degree by September 1, 2018.
To apply for the examination for this PCO Generalist Job Title you must apply for the PCO examination by February 22, 2017, and take the PCO examination in April of 2017. The application for and information about the PCO examination is at: https://www.cs.ny.gov/pco/.