This timeline explains the steps taken by the Department of Civil Service to review the denial of a reasonable accommodation request.

Step 1:	One week for the letter of acknowledgment to agency.
Step 2:	Within first week, review the file to determine if all information is available. If not, contact designated responsible person for reasonable accommodation.
Step 3:	One week to prepare chronology (putting all events in chronological order).
Step 4:	Four weeks for Reasonable Accommodation staff to prepare comprehensive preliminary report based on available information.
Step 5:	One week for management staff in Division of Diversity Planning and Management to review preliminary report.
Step 6:	Preliminary report is sent to Counsel's Office. Two weeks for review.
Step 7:	Two weeks to prepare final report and send it to Compliance Review Board for their recommendations.
Step 8:	Receive the Board's recommendations, and within one week, a letter is sent from Chairperson of Compliance Review Board to agency head informing him/her of the recommendations.

*This timeline serves as a guide. Some requests for accommodation may require more time than others to review.

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