Occ. Code 2329300

REAL PROPERTY SERVICES ADMINISTRATOR 1, M-3	2329300
REAL PROPERTY SERVICES ADMINISTRATOR 2, M-4	2329400

New York State Department of Civil Service

Classification Standard

BRIEF DESCRIPTION OF CLASS SERIES

Real Property Services Administrators oversee the daily administration of real property tax laws and regulations. They plan work, manage staff, and participate on cross functional process improvement teams and collaborative intra-governmental teams. Incumbents oversee the timely delivery of the agencys products and services; participate in making policy decisions; and act as spokespersons for the agencys programs and real property tax administration.

Real Property Services Administrators are classified only in the Department of Taxation and Finance.

DISTINGUISHING CHARACTERISTICS

REAL PROPERTY SERVICES ADMINISTRATOR 1: regional manager; may[K1] function as a manager of a central office real property tax program.

REAL PROPERTY SERVICES ADMINISTRATOR 2: manager; oversees the operation of a major real property tax program such as Central Support Services, State Valuation Services, or two or more regional offices.

RELATED CLASSES

Real Property Analysts collect, acquire, review, and reconcile assessment and real property data; appraise real property; review and analyze municipalities current assessment administration practices; and develop and support the real property information system. They may also perform these activities as they relate to both sales and appraisals for complex commercial, industrial and utility structural properties.

ILLUSTRATIVE DUTIES

REAL PROPERTY SERVICES ADMINISTRATOR 1: under the general direction of a Real Property Services Administrator 2, manages the operations of a regional office, establishes and maintains relationships between local government officials, the regional office, and central office units of the agency; oversees and provides direction to staff in the regional office on reassessment or inventory collection; ensures quality and timeliness of all external communication; signs off on project uniform percentage and commitment letters; develops consensus among the regional management team on regional commitments; oversees market value survey planning; reviews survey analysis reports and resolves survey problems that have external impact; approves all rate complaint responses; coordinates and participates in regional public information activities; oversees special projects; and coordinates communication and support with Educational Services.

REAL PROPERTY SERVICES ADMINISTRATOR 2 : under the general direction of the Director Real Property Tax Services, manages a major program, and/or two or more regional offices; oversees the agencys delivery of products and services, manages the day-to-day operations of the major program including personnel, budgeting, administrative matters, resource allocation planning, work priorities, and implementation of agency policy and plans; directs the development of systems to monitor and facilitate the day-to-day delivery of programs and services; coordinates and leads team efforts to map valuation processes and identify target areas for process improvement; responds to inquiries from assessors, county directors, and State officials; and participates in agency policy and strategic planning.

MINIMUM QUALIFICATIONS

REAL PROPERTY SERVICES ADMINISTRATOR 1

Promotion: one year of permanent service as a Real Property Service Manager 1 or Real Property Analyst 3.

REAL PROPERTY SERVICES ADMINISTRATOR 2

Promotion: one year of permanent service as a Real Property Services Administrator 1 or two years as a Real Property Analyst 3.

NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe. Standards cannot and do not include all of the work that might be appropriately performed by a class. The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written. Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.