Tentative Classification Standards issued by the Division of Classification & Compensation are shared with the operating agencies of State government for their consideration and comment. Accordingly, this document that you are viewing is subject to change and will be issued in final form at the completion of the review period.

TENTATIVE

 

Occ. Code 2470202

   

                              

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 2, GRADE 18

2470202

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 3, GRADE 23

2470203

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 4, GRADE 27

2470204

 

 

New York State Department of Civil Service

 

Classification Standard

 

 

BRIEF DESCRIPTION OF CLASS SERIES

 

 

Positions in this title series are responsible for the ongoing assessment of services provided to the mentally and developmentally disabled by New York State facilities and programs.   Incumbents in these positions collect, review, and analyze quantitative data related to programmatic services; produce management information reports and recommend programmatic improvements based on their analyses; design and conduct studies to evaluate such factors as cost/benefit effectiveness or client satisfaction; develop and assist in the development of policy and procedure manuals; and serve on management and facility operations committees.  The levels of the title series are differentiated from one another for classification purposes by factors such as: scope of assigned duties, independence of operation; and supervision of subordinate staff.

 

These positions are only classified within the Office of Mental Health (OMH) and the Office of Mental Retardation and Developmental Disabilities (OMRDD).  All incumbents perform various duties and functions in conjunction with the overall operation of the facility and/or location to which they are assigned.

 

DISTINGUISHING CHARACTERISTICS

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 2:  full performance level; incumbents independently perform the full range of activities associated with the class.

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 3: first supervisory and/or advanced performance level; incumbents supervise and direct the activities of subordinate Mental Hygiene Program Evaluation Specialists 2, clerical/administrative support positions, and others engaged in program evaluation activities.  Non-supervisory positions of Mental Hygiene Program Evaluation Specialist 3 may be classified on an exception basis, when the complexity of the incumbents assigned program evaluation activities is high (i.e.; they are responsible for independently evaluating a wide variety of services; the services/locations they are responsible for evaluating are geographically dispersed; etc.).

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 4: managerial level; one position classified at each major facility.  Incumbents supervise, coordinate, and direct the activities of Mental Hygiene Program Evaluation Specialists 3, Mental Hygiene Program Evaluation Specialists 2, clerical/administrative support positions, and others engaged in program evaluation activities.

 

RELATED CLASSES

 

Administrative Analysts conduct studies, analyze and evaluate organizations or segments of organizations and their work, and develop recommendations to assist management in identifying and solving administrative and management problems hindering the effective and efficient operation of organizational programs and mission activities.

 

ILLUSTRATIVE DUTIES

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 2

 

Assist Department heads and administrators with the development of outcome measurements for clinical programs, performance improvement projects, specialized interventions, and administrative interventions.

 

Collect and analyze data to assist management in decision making.

 

Write reports on data analysis, make recommendations based on research, and, develop and write policy/procedure and program manuals.

 

Serve as a member of committees to assist with facility operations.

 

Assist in the planning, design, development, implementation, and ongoing evaluation of programs.

 

·      Plan program evaluation, research, and special studies.

·      Set priorities and establish systematic evaluation processes.

·      Develop guidelines for selecting criteria, standards, measures, and basic analysis procedures.

·      Design forms, formats, and questionnaires for data collection.

·      Identify and analyze patterns for such things as patient care and staffing.

·      Prepare a written report on evaluation results, and make recommendations for intervention.

 

Evaluate programs of service delivery programs and present findings, reports and recommendations to higher level staff.

 

Design and conduct studies to measure program need, process, outcome, impact, cost/benefit, effectiveness, and clients satisfaction.

 

Develop, update, and maintain internal protocols used in program evaluation.

 

Develop and maintain data collection systems.

 

Oversee program implementation for adherence to model design.

 

Assist in the development or collection of new or revised survey instruments.

 

Design or assist in the design of data collection systems.

 

Prepare and develop training manuals and checklists for data collection.

 

Provide training on surveys, forms, and other training modules as needed.

 

Collect and analyze data regarding patient care, utilization of services, and facility compliance with policies.

 

Present findings, reports, and recommendations to higher- level staff.

 

Conduct special investigations.

 

Serve as a consultant to committees and performance improvement teams.

 

Serve as liaison to outside parties and work groups.

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 3

 

May perform all of the same duties and functions as a Mental Hygiene Program Evaluation Specialist 2.

 

Supervise subordinate staff.

 

·      Provide supervision, guidance, and oversight to subordinate staff, and intervene and resolve problems as necessary.

·      Determine and oversee staff assignments. 

·      Approve leave and track time and attendance.

·      Review, monitor, and evaluate staff performance. 

·      Complete performance evaluations.

·      Identify training needs and arrange for provision of training.

·      Manage and direct program activities by setting priorities and deadlines.

 

Develop, implement, and monitor improvement programs to promote the mission and strategic plan toward effective treatment outcomes.

 

Develop and maintain a system for distributing complete and current knowledge of all internal and external policies, rules, and regulations related to applicable standard setting bodies.

 

Coordinate and monitor all survey preparation and plans of related correction.

 

Establish effective programs to ensure that consumer input is utilized in improving organizational performance.

 

Provide direction and supervision for program activities which include: Program Evaluation, Medical Records, Information Management, Special Investigations, Incident Management, Education and Training, and Utilization Review.

 

Design pilots for field study research.

 

Conduct analyses and develop program evaluation criteria.

 

Provide consultation to agency administration staff.

 

Develop and maintain data collection systems and analysis tools.

 

Compare program goals and objectives to outcomes.

 

Serve on or chair various committees.

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 4

 

May perform all of the same duties and functions as a Mental Hygiene Program Evaluation Specialist 3.

 

Plan the scope of various evaluation studies.

 

Supervise the preparation of final reports to higher-level staff.

 

Ensure accurate and timely data collection entry that includes technical data, causes, corrective actions, and systematic care and treatment issues.

 

Compare program goals and objectives to outcomes.

 

Plan and supervise program evaluation, research, and special studies.

 

Identify and analyze patterns for such things as patient care and staffing.

 

Develop, maintain, and oversee the acquisitions of data collection systems and analysis tools.

 

Periodically monitor and/or audit various records.

 

Design and conduct follow-up reviews of issues and analyze results to determine impacts and effectiveness.

 

Supervise the distribution, collection, and analysis of various surveys.

 

Prepare ad hoc reports required by agencies.

 

Oversee the development and implementation of program evaluation studies, data collection, compilation, and analysis to ensure that outcome measures are utilized to evaluate the quality, timeliness, and efficacy of care.

 

May oversee program evaluation, quality improvement, risk management and standards compliance activities.

 

Lead and assist program staff in formulating goals and objectives that support strategic planning process.

 

Direct and instruct discipline directors and department heads concerning federal, State, facility, and related standards; and techniques used to monitor, evaluate, and improve programs relative to those standards.

 

Oversee the development of training programs.

 

Provide consultation.

 

Serve on or chairs various committees.

 

MINIMUM QUALIFICATIONS

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 2

 

Open Competitive: a Bachelor's Degree plus two years of program evaluation experience in a human services setting.

 

MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 3

 

Open Competitive: a Bachelor's Degree plus three years of program evaluation experience in a human services setting. 

 

Promotion: one year of permanent competitive service as a Mental Hygiene Program Evaluation Specialist 2.

 


MENTAL HYGIENE PROGRAM EVALUATION SPECIALIST 4

 

Open Competitive: a Bachelor's Degree plus four years of program evaluation experience in a human services setting.  One year of this experience must have been in an administrative or supervisory capacity having responsibility for all facets of a large program or a major component of a large program, including the supervision of professional staff. 

 

Promotion: one year of permanent competitive service as a Mental Hygiene Program Evaluation Specialist 3.

 

*Program Evaluation Experience is defined as experience in the design, development, implementation and evaluation of methods to measure program (not individual consumer) need, process, outcome, and their relationships, in terms of objective criteria of effectiveness and efficiency. This experience must have been in a formal program evaluation capacity, separate and distinct from day-to-day operations.

 

Substitution: A Master's Degree in Business, Economics, Health Care Administration, Hospital Administration, Public Administration, Statistics, Quantitative Analysis or a closely related field can be substituted for one year of experience.

 

A doctoral degree in a field with emphasis on evaluation techniques can be substituted for two years of experience.

 

Date:  3/09

 


NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.