Occ. Code 3010100             







New York State Department of Civil Service


Classification Standard



Positions in this class perform a variety of routine unskilled and semiskilled manual tasks related to the operation and maintenance of State-owned buildings and facilities, the surrounding grounds, and the vehicles and equipment used in maintaining these sites.

These positions are classified at the Office of General Service.




FACILITY OPERATIONS ASSISTANT 1: entry-level; under the general direction of a Facility Operations Assistant 2, performs a combination of maintenance, grounds, laborer, parking services, custodial duties, and operates motor vehicles.


FACILITY OPERATIONS ASSISTANT 2: working supervisor; under the general direction of higher level trades or building management staff, supervises Facility Operations Assistants 1 and a variety of labor class titles. 




Laborers perform a variety of routine manual tasks, requiring medium to heavy physical effort, to assist in maintaining, constructing, and repairing buildings, roads, offices, other structures, furniture, facilities, and grounds. They may also assist in operations by performing routine activities requiring limited or no training, such as taking tickets and giving directions, using a forklift, pallet jacks, power tools, dollies and hand trucks.


Grounds Workers are responsible for maintaining the appearance and condition of grounds, athletics fields, walkways, and roads at State facilities.


Maintenance Helpers assist skilled and semiskilled trades positions by performing various relatively unskilled tasks under direct supervision, while learning a trade.


Parking Services Attendants are responsible for an assigned parking area or small parking lot or facility. They provide information to the public, ensure that users are authorized to park in specific areas, oversee the security of their assigned area, and may collect parking fees.


Cleaners perform a variety of routine manual tasks requiring light, medium, and heavy physical effort in cleaning and caring for an assigned area in public buildings and adjacent grounds and sidewalks.


Labor Supervisors are working supervisors of a work crew in the performance of relatively unskilled and semiskilled work requiring medium to heavy physical effort and frequently involving exposure to all kinds of weather conditions.


Senior Grounds Workers supervise a crew of Grounds Workers and other workers in the upkeep of the grounds, roadways, and parking lots around State buildings and facilities.


Maintenance Assistants use hand and shop tools to perform semiskilled maintenance and repair work on structures and equipment.






·        Performs office-related activities such as filing, alphabetizing, photocopying, sorting and delivering mail, storing records or supplies on shelves, bins and/or on the floor.


·        Provides visitors with information regarding tourist attractions, office locations and the facility's rules and regulations.


·        Inspects, checks and patrols areas to detect vandalism or non-adherence to safety procedures; reports defects, possible hazards or potentially dangerous conditions in the building and adjacent areas.


·        Performs general grounds maintenance tasks such as clearing sites, raking or tilling soil, mowing lawns, applying fertilizers and pesticides, cutting brush and wood, trimming and removing trees and shrubs, maintaining roads and sidewalks, and removing snow, trash and other obstructions from the building and surrounding areas. Loads trucks with debris, dirt and other materials.


·        Sets up chairs, podiums and related equipment for conferences, seminars and special events, and loads and unloads furniture, equipment and freight.


·        Assists trades positions in performing the routine and unskilled work such as carrying supplies and equipment, erecting ladders and scaffolding, cleaning, flushing and repairing gutters and drains, removing materials from construction sites, preparing surfaces and spreading paint, digging ditches, loading and unloading trucks, carrying bricks and mortar, performing rough carpentry and masonry work, and cleaning the work site after repair work is completed.


·        Operates self-propelled and motorized equipment, such as lawn mowers, pumps, compressors, vehicles, small trucks, and light construction equipment.   


·        Assists automotive and other mechanics in performing routine and unskilled tasks in the repair and maintenance of automotive equipment and other machinery such as mounting and dismounting snowplows, salt spreaders, engines, transmissions and differentials, performing minor engine tune-ups, changing oil, tires, and batteries and cleaning and polishing vehicles.


·        Cleans buildings and facilities, which includes but is not limited to: vacuuming, mopping, and waxing floors; emptying trash receptacles; washing lavatories and fixtures within; dusting and polishing wood and metal fixtures.


·        Performs a variety of routine building maintenance tasks such as unclogging toilets and sinks, and changing light bulbs and tubes.




·       Performs the duties of Facility Operations Assistants 1.


·       Performs routine replacement and repair of plumbing and steamfitting equipment and installation of new equipment, according to layouts provided by the supervisor, by cutting, fitting, and threading pipe; removing existing pipes and fixtures; repairing, replacing or adjusting filters, pumps, water mixers, thermostats, and other fixtures; locating and unplugging stoppages; checking oil level in storage tanks; repairing leaks in steam and water lines; overhauling vacuum pumps; and insulating steam lines.


·       Repairs doors, windows, window sashes, storm windows, stairs, railings, furniture, locks, and door hardware.


·       Operates shop machinery to make and assemble bookcases, shelves, tables, benches, signs and modular furniture; erecting and moving partitions; building forms for concrete work; and under supervision, assists in erecting and renovating buildings and structures.


·       Repairs and maintains locks by making keys, changing lock combinations, opening locks when keys are not available, installing locks, and cleaning and repairing locks.


·       Performs masonry repairs and installation activities such as pointing up brick and stone work, patching plaster walls, setting tiles, laying brick and stone, finishing concrete work, replacing firebrick in boilers, and operating equipment including mixers and concrete block machines.


·       Performs interior and exterior painting not requiring fine finish or decorative treatment; stains and finishes wood and furniture, painting equipment, installs wallpaper, and spray paints surfaces and equipment.


·       Repairs electrical equipment such as overhead door motors, vacuum cleaners and other appliances; replaces brushes on large electric motors; lays and repairs electrical cables and wires; installs and maintains lighting fixtures, outlets, and switches; and adjusts points and contacts on electrical equipment.


·       Performs routine semiskilled preventive maintenance on vehicles to insure safe and efficient operation such as: monitors gauges and checks fluid levels, tire pressure, safety equipment and trailer hitches; replaces burned-out bulbs; pumps gas/fuel; adds water to radiator, oil to engine/crank case, and air to tires as required; and changes tires and oil.


·       Performs semiskilled routine tasks in the repair, maintenance and servicing of automotive and mechanical equipment such as the adjustment of hydraulic brakes; replacement of wheel bearings; the removal and replacement of such components as starters, fuel pumps, water pumps, gas tanks, carburetors, exhaust system components, shock absorbers, springs and radiators and minor body work.


·       Performs minor engine repairs as well as tune-ups including the installation of points, plugs, condensers, and sets dwell and timing according to manufacturers' specifications.

·       Performs preventive maintenance inspections of vehicles and equipment by following preventive maintenance schedules to insure safe and trouble-free performance.

·       Assists journey-level positions in making major mechanical repairs by performing such tasks as disassembling and assembling engines, engine components or mechanical equipment, cleaning parts and inspecting for wear, and performing routine machinist activities such as grinding valves and valve seals according to specifications and specific instructions.


·       Cuts, welds, and brazes a variety of metal materials and equipment using electric or oxy-acetylene welding equipment not requiring complex planning and layout or the use of special procedures.


·       Operates machine tools, including lathes, shapers, milling machines, metal cutting saws, planers, and radial drill presses, to manufacture metal items, such as large bushings and special bolts, and performs the less difficult machine operations, such as threading bolts and cutting keyways.


·       Responds to equipment problems by solving minor ones and directing major ones to a supervisor.


·       Maintains written records of work performed and labor and materials used; reports orally to the supervisor on the progress of projects under way.


·       Mixes and applies fertilizers, herbicides, pesticides and insecticides.


·       Prunes and trims trees and shrubs using such equipment as climbing hooks and belts, ladders, ropes and tackles, chain and hand saws and other related tools. Performs the full range of supervisory duties such as approving leave; tracking time and attendance; identifying staff development needs; evaluating staff performance; and completing performance evaluations.


·       May use and operate a variety of hand and power tools and motorized equipment including self-propelled and stationary machinery.


·       May plan or assist in the planning of landscaping and other grounds projects by preparing rough sketches and schedules, and estimates of labor, materials and equipment.





There are no education or experience qualifications for this class. Applicants must be physically able to perform the tasks of the position and be able to understand and carry out written or oral instructions.  When required to operate motor vehicles, incumbents must possess a valid New York State driver's license appropriate for the type of vehicle being operated.



Promotion: two years of full-time, verifiable experience in custodial, grounds, or maintenance operation or assisting in a journey-level trade.  When required to operate motor vehicles, incumbents must possess a valid New York State driver's license appropriate for the type of vehicle being operated.

Rev:  2/18

NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.