Occ. Code 3124200





New York State Department of Civil Service


Classification Standard




Food Service Workers 1 perform a variety of activities related to food preparation and service in State facilities.  Incumbents perform relatively unskilled activities in food preparation, portioning and serving food, and cleaning dishes, dining areas and food preparation areas.


            The largest number of positions in this class is found in facilities of the Office of Mental Health and the Office of Mental Retardation and Developmental Disabilities with significant numbers of positions found in facilities of the Health Department, the Education Department and the Department of Correctional Services.




            Food Service Workers 1 perform a variety of unskilled activities related to the preparation and service of food. In the area of food preparation incumbents clean areas for the receipt, storage and preparation of food, wash pots and pans, sterilize food sample jars, put food deliveries into storage areas and carry food to preparation areas as required. They may also clean fruits, vegetables and potatoes for cooking and do simple grill type cooking as required. In the area of food service incumbents set and wait on tables, serve food into proper portions, serve special food to those on modified diets, make toast, coffee, tea and salads and record the number of meals served. They also clean dining room and service areas, wash dining room furniture, windows and woodwork, use dishwashing machines to wash dishes and serving utensils and take inventory of supplies and requisition and store them as necessary. Food Service Workers I may be assigned to either area or to both areas on a part-time basis.


            Food Service Workers 2 serve as working supervisors over a number of Food Service Workers 1, providing them with on-the-job training and assignments and working with them and observing them to insure proper procedures are followed. Food Service Workers 2 also perform more complicated food preparation duties such as preparing and cooking meat, fish, vegetables and desserts.




Performs a variety of tasks in the area of food preparation.


§         Washes refrigerators and other equipment by hand or with pressure cleaning equipment using a variety of cleaning substances.


§         Cleans loading dock areas, garbage cans, storage areas, food preparation areas and general kitchen area including floors, ceilings and walls using mops, scrub brushes and other equipment as necessary.


§         Washes pots, pans and other utensils by hand and machine.


§         Sterilizes food sample jars according to directions.


§         Unloads delivery trucks and stores deliveries in appropriate storage areas.


§         Brings food and other supplies to preparation and serving areas as directed.


§         Cleans fruits, vegetables and potatoes in preparation for cooking as directed.


§         Cooks grill-type foods such as hamburgers, eggs, etc.


Performs a variety of tasks in the area of food service.


§         Sets and waits on tables, assisting those residents unable to feed themselves.


§         Serves food in the proper portions to residents.


§         Insures those residents on special diets receive proper food and portions.


§         Makes toast, coffee, tea and salads as necessary.


§         Records number of meals served.


§         Cleans dining room and service areas including furniture, woodwork, windows, floors and steam tables.


§         Washes dishes and serving utensils by machine and hand.


§         Inventories requisitions and stores supplies as necessary.




            Food Service Workers 1 in the food preparation area have frequent communication with their supervisors receiving assignments and instructions and providing them with information on stock levels and the condition of the loading docks and storage areas. In this area communications are generally restricted to persons working in the area. In the food service area Food Service Workers 1 also have frequent communications with their supervisors receiving assignments and instructions and providing them with information concerning conditions in the dining room and the consumption of meals by the residents. Incumbents in this area also have frequent communications with residents concerning their food preferences and assisting those in need of help eating.




            Food Service Workers 1 are directly supervised by Food Service Workers 2 who act as lead workers providing instructions and observing and assisting them in performing assigned tasks. Food Service Workers 2 make work assignments, keep track of attendance and leave records and spot-check work to insure work is performed according to standards.


            Food Service Workers 1 typically have no supervisory responsibility.




            There are no education or experience requirements for this class but incumbents must be able to speak and write English and pass a physical examination.



Reviewed:  1/04







NOTE:  Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.