Occ. Code 5264100

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE

SPECIALIST 1, GRADE 23

5264100

ASSISTED OUTPATIENT TREATMENT COMPLIANCE

SPECIALIST 2, GRADE 25

5264200

ASSISTED OUTPATIENT TREATMENT COMPLIANCE

SPECIALIST 3, GRADE 27

5264300

ASSISTED OUTPATIENT TREATMENT COMPLIANCE

SPECIALIST 4, M-3

5264400

ASSISTED OUTPATIENT TREATMENT COMPLIANCE

COORDINATOR, GRADE 25

5264800

 

New York State Department of Civil Service

 

Classification Standard

 

 

BRIEF DESCRIPTION OF CLASS SERIES

 

Assisted Outpatient Treatment (AOT) Compliance Specialists are responsible for implementing the provisions of Kendra’s Law.  Incumbents provide technical assistance, information and serve as liaisons to local County Mental Health organizations, advocacy groups and the public.  Positions are classified in the Office of Mental Health, and located throughout the State.

 

DISTINGUISHING CHARACTERISTICS

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 1:  under the general guidance of the AOT Compliance Specialist 2 or 3, responsible for assisting in the oversight and monitoring of the provisions of the law; serves as primary liaison within the State to the County Mental Health Departments and the Directors of those agencies; independently determines what constitutes a proper referral to the program; determines if the best treatment plan has been developed for each participant; determines whether a County is meeting the requirements of Kendra’s Law; and makes recommendations to the County Mental Health Directors on how to change or improve treatment plans; and provides technical assistance.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 2under the general supervision of the AOT Compliance Specialist 4, responsible for implementing and monitoring the procedures, standards, regulations and policies
within an assigned area of the State outside of NYC; supervises AOT Compliance Specialists 1, insuring implementation of Kendra’s Law; and consults with County Mental Health Directors to ensure program is appropriately operating for the benefit of the individual, the Office of Mental Health and the general public.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 3:  one position class; performs the same duties as the Assisted Outpatient Compliance Specialist 2 within the five boroughs of New York City only; supervises AOT Compliance Specialists 1, insures implementation of Kendra’s Law within the large and complex mental health system of New York City; and consults with the New York City Department of Mental Health and Mental Retardation Services to ensure program is operating appropriately.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 4one position class; under general supervision sets direction, establishes standards and develops Statewide policies, regulations and procedures to provide oversight and monitoring of assisted outpatient treatment programs established pursuant to Kendra’s Law; and supervises five program coordinators who will insure the implementation of all related policies and regulations.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE COORDINATORone position class; under the general supervision of the AOT Compliance Specialist 4, serves as an assistant in the implementation and monitoring of procedures, standards, regulations and policies; and serves as the Central Office coordinator for grant monies associated with Kendra’s Law and its distribution to the local mental health programs.

 

RELATED CLASSES

 

Intensive Case Managers provide care and services in the community to targeted clients with severe and persistent mental illness.  They link, coordinate, purchase and provide psychiatric as well as other services and supports, some of which are non-traditional, to a caseload of culturally diverse clients on a 24 hour a day, on-call basis.  Positions are classified in the Office of Mental Health at various locations throughout the State.

 

Community Mental Health Nurses are registered nurses who work as a member of the treatment team to provide a total therapy program to a caseload of community-based individuals.  They are characterized by a wide range of community relationships within the health care community.

 


ILLUSTRATIVE DUTIES

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 1:  ensures timely provision of services and that the needs of the outpatient are considered; ensures utilization of existing services in the community whenever possible; ensures designation of a case manager; ensures that a reporting mechanism exists for case managers to regularly report program compliance with treatment; reviews implementation of the court order; reviews local written reports insuring compliance and the availability of services and medications as required by the Court; initiates corrective action for program non-compliance or if implementation is not consistent with court order; reports all program non-compliance to supervisor for inclusion in his/her report to the OMH Commissioner and the Court; reviews local quarterly reports of the names of individuals served, changes in status including but not limited to the number of individuals who have failed to comply with assisted outpatient treatment, description of material changes in written treatment plans, case manager changes, description of the categories of services ordered by the Court, recommendations to improve the program locally or Statewide, and any other information as required by the Commissioner of Mental Health.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 2: disseminates information on procedures and policies; provides guidance and technical implementation assistance to the County Mental Health Directors, instructing these groups in appropriate referral methods, and planning and conducting meetings of County Directors, patient advocacy groups, family members and the general public to discuss procedures; monitors specialized individual treatment plans developed by County Mental Health programs; evaluates performance of each County in relationship to cases referred to determine if referrals were appropriate, if proper case management was assigned and carried out, if individual received appropriate therapy, if supervised living arrangements were provided, and if the individual was provided with education and vocational services; receives, reviews and forwards quarterly reports on implementation from local/County Directors; receives and processes information regarding the distribution of grant monies available to counties for medication; reviews grants for each County in their assigned area and prepares information for County Director’s use in utilizing grant monies including identifying problems requiring corrective action, and coordinates the development and dissemination of guidelines for the negotiation and execution of grant monies with agency fiscal and legal bureaus; reviews County level complaints and grievances to determine validity; and supervises AOT Compliance Specialists 1 within assigned region.


 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 3:  performs the same duties as an Assisted Outpatient Compliance Specialist 2 in the NYC area only; provides oversight to the complex mental health system including a multitude of different agencies within the five boroughs of New York City; and supervises AOT Compliance Specialists 1 within New York City region in the performance of their duties.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 4:  interprets legislation and sections of the Mental Hygiene Law related to Kendra’s Law; develops policies and procedures to ensure the implementation of Kendra’s Law, including coordination with OMH Counsel’s Office to establish protocols to be used with courts, Directors of County Mental Health Services, procedures for petitioners (family, roommates, mental health officials, parole officers) to access court system, and guidelines for appeals; develops procedures for notification of Mental Hygiene Legal Services, and in conjunction with them develops process for implementation; develops procedures regarding monitoring and oversight of the programs through field offices; develops procedures for court evaluations (requirements, time frames, etc.); develops protocols for working with the Office of Court Administration regarding the implementation of the Law; prepares annual report to the Governor for the OMH Commissioner; prepares grant guidelines and standards for County Directors to ensure monies for required medication are available for their use; develops evaluation mechanisms to insure appropriate oversight and accountability processes are in place; develops spending plans for the Statewide utilization of Kendra’s Law; reviews County plans to ensure they are consistent with provisions, statutes and standards; provides recommendations to the OMH Commissioner regarding approval of plans; provides direct supervision of five AOT Compliance Specialists 2 and 3 who serve as liaison to the County Director’s AOT staff assigned to serve as case managers and the AOT Compliance Coordinator; and represents the OMH Commissioner in public forums on related issues.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE COORDINATOR:  assists in the development of policies to ensure implementation of Kendra’s Law; assists in the development of procedures for implementation; disseminates information on procedures to the public and regionally assigned AOT Compliance Specialists by providing technical assistance; assists in developing protocols with the Office of Court Administration regarding the implementation; communicates with County Directors, patient advocacy groups, mental health providers and the general public regarding Kendra’s Law as directed; assists in the development of grant guidelines and standards for County Directors to ensure monies for required
medication and services are available for their use; analyzes AOT data reports and provides recommendations based on this data to AOT Compliance Specialist 4; and assists in the review of County plans to ensure they are consistent with provisions, statutes and standards.

 

MINIMUM QUALIFICATIONS

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 1

 

General Experience

 

            Seven years' professional clinical experience.  (Clinical experience is defined as direct care, treatment, or instruction of patients in a Federal or State operated or licensed mental health program.)

 

            One year of professional experience (either as part of, or in addition to, the qualifying general experience), substantially engaged in performing activities in one or more of the following areas:

 

-        mental health program administration, management or supervision;

 

-        high risk/high need mental health services/systems.

 

Degree and Licensure/Certification/Registration Substitutions

 

1.      A Bachelor’s Degree in a human services* field substitutes for four years of general experience.

 

2.      Licensure and registration as a professional nurse (RN) substitutes for four years of general experience.

 

3.      A Master’s Degree, or licensure/certification/registration (other than an RN), in a mental health discipline** substitutes for one additional year of general experience.

 

*Human Service Degree will include the following:  Community Mental Health, Counseling, Education, Nursing, Occupational Therapy, Physical Therapy, Recreation Therapy, Rehabilitation, Psychology, Social Work, and Sociology; or a degree specifically labeled Human Services.

 

**Mental Health discipline includes:  Child & Family Studies, Community Mental Health, Counseling, Community Services Administration, Nursing, Physical Therapy, Psychology, Occupational Therapy, Recreation Therapy, Rehabilitation Counseling, Social Work, Speech Language Pathology or Audiology, and Special Education.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 2

 

A Bachelor’s Degree in a human service or clinical discipline, such as Psychology, Social Work, etc., OR an RN; and at least four years of post degree professional clinical experience, working in a mental health setting.  Two years of professional experience (either as part of, or in addition to, the qualifying general experience) must have included substantial engagement in one or more of the following activities:

 

-        mental health program administration, management or supervision;

 

-        planning, development, or coordination of forensic, community-based, or high risk/high need mental health services/systems.

 

A Master’s Degree in a human service or clinical discipline may be substituted for one year of the general experience.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 3

 

A Bachelor’s Degree in a human service or clinical discipline, such as Psychology, Social Work, etc., OR an RN; and at least five years of post degree professional clinical experience, working in a mental health setting.  Two years of professional experience (either as part of, or in addition to, the qualifying general experience) must have included substantial engagement in one or more of the following activities:

 

-        mental health program administration, management or supervision;

 

-        planning, development, or coordination of forensic, community-based, or high risk/high need mental health services/systems.

 

A Master’s Degree in a human service or clinical discipline may be substituted for one year of the general experience.

 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE SPECIALIST 4

 

A Master’s Degree and at least six years of post degree experience working in a mental health oversight, service provider or advocacy organization.  At least three years of this experience must have been as a supervisor or director of a program.


 

ASSISTED OUTPATIENT TREATMENT COMPLIANCE COORDINATOR

 

A Bachelor’s Degree and at least four years of post degree professional experience, working in a governmental setting, which dealt with mental health, health or social service programs/issues.  At least two years of this experience must include contract development and monitoring, analysis and monitoring of financial programs, or budget development.

 

A Master’s Degree may be substituted for one year of the general experience.

 

 

 

 

 

Date:  10/03

 

 

 

 

NOTE:  Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.