Tentative Classification Standards issued by the Division of Classification & Compensation are shared with the operating agencies of State government for their consideration and comment. Accordingly, this document that you are viewing is subject to change and will be issued in final form at the completion of the review period.



Occ. Code 7901300







New York State Department of Civil Service


Classification Standard




          Positions in this class oversee production and inventory control within the Correctional Industries Program (Corcraft). Incumbents plan and coordinate the production, shipping, and storing of products.


          Positions are classified only at the Department of Corrections and Community Supervision (DOCCS).




PRODUCTION CONTROL SUPERVISOR: under the general direction of the Production Planning and Control Manager, coordinates the production, storage, and shipment of all manufactured items at an assigned facility utilizing Corcrafts Manufacturing, Accounting and Production Information Control System (MAPICS).  


          PRODUCTION PLANNING AND CONTROL MANAGER: one position class; under direct supervision of the Assistant Director Correctional Industries Operations, has responsibility for the management of the Production Planning and Control function and finished goods inventory management, both at the Central Office and the Industrial facilities.  The incumbent supervises the Production Control Supervisor located at the Industrial facilities, and supervises Production Control Operations jointly with the Industrial Superintendent at those facilities.




Industrial Training Supervisors 2 and 3 oversee production operations in a specialized area of manufacturing, as indicated by the parenthetic title assigned to each position, and train and supervise prison inmates assigned to the manufacturing program. 


Quality Control Supervisors are responsible for all aspects of quality control at the facilitys specific industrial plant to which assigned, including developing a quality control master plan for the facility.






Coordinate the production, storage, and shipping of finished products from the facility to meet the monthly production and shipping schedule.


·       Review and analyze sales orders and determine all material requirements.


·       Maintain stock of materials and parts.


·       Distribute engineering drawings and work orders to the manufacturing units involved in the production process.


·       Establish and maintain records of all transactions of production.


·       Develop a schedule to complete all orders by required due date.


·       Direct and control the movement of materials through the production process.


·       Revise production plans, when necessary, to satisfy urgent rush orders or production requirements, which do not conform to original production plans.


Create production status reports for Central Office, which indicate the status of all production orders.


·       Initiate and maintain a listing of parts shortages for all manufacturing departments.


·       Maintain contact with the Purchasing Department to ensure that purchase orders for parts needed to meet production schedules are processed.


·       Evaluate reports of progress on production orders and initiate action when necessary.


·       Create monthly reports for the Industrial Superintendent (or designee) and the Production Planning and Control Manager outlining the key events affecting production during the reporting period.


Ensure that materials and finished goods are shipped from the facility on time to meet customer and stock requirements.


·       Control the stock of finished parts.


·       Ensure that finished goods, semi-finished goods and raw materials are received by the stockroom.


·       Supervise the activities of the Receiving Department.


·       Supervise the activities of civilian staff and inmates in the Production Control Department.


Participate in the selection of inmates for the Production Control Department and in their training and supervision while assigned to the Department.


Coordinate activities to rework or scrap material of inferior quality.


·       Review the Quality Control rejection report for all unacceptable manufactured components, raw materials, and purchased parts.


·       Create a report outlining the disposition of unacceptable materials.


·       Recommend changes in operation methods designed to maintain product quality and reduce manufacturing expense.


With the Industrial Superintendent, determine the need for sub-contracting with other correctional facilities and vendors outside of the correctional services system for parts needed to meet production schedules.




May perform all of the duties and responsibilities of a Production Control Supervisor.


Plan and develop the production schedule.


·       After receipt of the annual customer orders forecast from Sales and Marketing, review current finished goods inventory levels, backlogs of unfilled customer orders, and recommended minimum inventory levels to be maintained. Determine Production Schedule necessary to meet projected customers demand.


·       If production capacity is not sufficient to manufacture sufficient quantities to achieve customers satisfaction, review production schedule and recommend steps to increase production and/or change orders forecast.


·       Issue the production schedule to the facilities/Central Office, including quantities of products to be produced.


Monitor the production schedule.


·       Review monthly production reports or queries from MAPICS to determine level of compliance with objectives. Institute immediate action to resolve production delays.


·       Review the latest level of sales orders to determine if an adjustment is warranted in the production schedule.


·       Work closely with other units such as Order Services, Quality, Fiscal Management, and Marketing and Sales to ensure that customer requirements are dealt with in a timely manner and to the satisfaction of the customers.


·       Assist Information Technology Services (ITS) in the development of systems relative to production control needs.


·       Review and investigate major production scheduling complaints; resolving them to the satisfaction of management and/or customers.


Perform inventory management.


·       Review actual finished goods inventory levels for all products located at the manufacturing facilities, in transit to the warehouse, or received in the warehouse.


·       Review production schedule for all items, backlogs of customer orders, actual and projected customer orders, minimum finished goods inventory levels recommended by Sales and Marketing.


·       Recommend action to ensure that actual and projected finished goods inventory levels and actual and projected customer order levels are in balance to ensure that customers will receive shipment in a timely manner, and that finished goods inventory levels are not excessive.


·       Monitor shipping activities to ensure that products are delivered to customers in a timely manner. Work with the Order Service Unit and the Distribution Unit to resolve problems.






Promotion:  One year of permanent service as an Industrial Training Supervisor 2 or 3 (any parenthetic).




Promotion:  One year of permanent service as a Production Control Supervisor.

Date:  1/18


NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.