Occ. Code 7947300
installation and repair, GRADE 18
New York State Department of
BRIEF DESCRIPTION OF CLASS
Installation and Repair is responsible for the management, coordination, and supervision
of all installation and repair activities of Corcraft products. The incumbent oversees
Correctional Industries Installation and Repair Technicians and work release
This position is
only classified in the Department of Corrections and Community Supervision
INSTALLATION AND REPAIR: one position class; non-competitive
jurisdictional class; manages State workers and inmates at Corcraft providing
oversight to various installation and repair activities.
Industries Installation and Repair Technicians are responsible for installing
and repairing Corcraft products throughout the State. Repair work is similar
to that performed by other semiskilled maintenance positions.
Manages all installation and repair
activities for Correctional Industries.
- Receives all installation and repair
- Assigns installation and repair
work to installation staff.
- Receives and reviews completed
work orders from installation and repair staff.
- Communicates routinely with
staff, fielding problems related to installation and repair and provides
direction on problem resolution.
- Evaluates proper installation
and repair work and provides direction to staff on materials and methods
for completion of the work.
- Monitors ongoing work to
determine quality and efficiency and takes corrective action where
necessary. Visits work sites to inspect ongoing work.
- Deals directly with customers
on matters that the installation and repair staff cannot resolve, taking
appropriate steps to communicate with other Corcraft staff to resolve
- Communicates with manufacturing,
production, distribution, sales and customer service staff to coordinate
activities with these units including deliveries, special fabrication
orders, and other related matters.
- Visits work sites to prepare
estimates on potential work.
- Evaluates work performed by installation
and repair staff.
- Coordinates work release inmate
Prepares and submits reports on installation
and repair activities.
- With the assistance of clerical
staff, prepares weekly activity reports on all installation and repair
- Develops, as necessary, reports
relating to common problems with products and recommends design changes. Works
with operations to develop these.
- Reports packaging and handling
problems to manufacturing and distribution staff, recommending changes.
Develops and submits
recommendations on staffing, materials, and related costs.
- Produces costing estimates on
staff materials, vehicles, etc. and recommends changes in rates charged
for installation and repair work accordingly.
- Monitors installation and repair
expenditures, makes appropriate adjustments, and maintains budget targets.
Coordinates related installation
and repair activities.
- Arranges through various
facility Industrial Superintendents for facility staff and/or inmates for
installation and repair work done by them and follows up to see that work
is completed and documented.
- Manages installation activities
with private contractor and follows up to monitor work and see that it is
completed and documented.
Maintains equipment and vehicles.
- Develops and supervises
implementation of Preventive Maintenance Program on all equipment and
vehicles operated by installation and repair staff.
- Instructs staff and inmates in
proper use of equipment including use of related safety equipment (i.e.
goggles, etc.) and follows up to see that these are being done.
Supervises the Repair Unit in
Central Office and all relevant staff.
- Determines staff work
assignments and priorities; reviews, monitors, and evaluates staff and
work products; approves leave, tracks time and attendance, and participates
in performance evaluations; and trains staff.
- Establishes the activities of
work release inmates in Central Office, repair orders, logging work,
monitoring its completion and documenting it.
- Reviews repair work on items
returned from field and/or from inventory and determines feasibility of
- Identifies parts, components,
hardware, and equipment required for stock in repair area and installation
and repair vehicles and prepares justification, upon approval, orders
- Maintains inventories of all of
the above per Department procedures and policies.
Non-Competitive: five years
of experience in a planning, costing, assigning, and completion of work related
to construction and/or installation of furnishings, which must include one or
more of the following: inventory management of parts/components including
ordering and receiving; supervision of three or more staff in the completion of
installation and/or construction projects; or direct contact with customers or
clients with responsibility for completion of complex projects.
Standards illustrate the nature, extent and scope of duties and
responsibilities of the classes they describe. Standards cannot and do not
include all of the work that might be appropriately performed by a class. The
minimum qualifications above are those which were required for appointment at
the time the Classification Standard was written. Please contact the Division
of Staffing Services for current information on minimum qualification
requirements for appointment or examination.