Occ. Code 8106410

 

 

HOMELESS SERVICES REPRESENTATIVE 1, GRADE 18

8106410

HOMELESS SERVICES REPRESENTATIVE 2, GRADE 23

8106420

HOMELESS SERVICES REPRESENTATIVE 3, GRADE 27

8106430

HOMELESS SERVICES REPRESENTATIVE 4, M-3

8106441

HOMELESS SERVICES REPRESENTATIVE 5, M-4

8106450

 

New York State Department of Civil Service

 

Classification Standard

 

 

BRIEF DESCRIPTION OF CLASS SERIES 

 

 Homeless Services Representatives develop, implement, and enforce regulations governing the operation of facilities for the homeless.  These positions exist only in the Office of Temporary and Disability Assistance (OTDA).  

 

DISTINGUISHING CHARACTERISITICS   

 

HOMELESS SERVICES REPRESENTATIVE 1:  full performance level; develop, implement, and enforce regulations governing operation of facilities for the homeless.

 

HOMELESS SERVICES REPRESENTATIVE 2:  first supervisory level; oversee Homeless Services Representatives 1 and clerical support staff in the conduct of shelter inspections and associated program activities.

 

HOMELESS SERVICES REPRESENTATIVE 3:   second supervisory level; supervise a unit engaged in various program activities for shelters in an assigned geographic area.  

 

HOMELESS SERVICES REPRESENTATIVE 4: managerial level; supervise Homeless Services Representatives 3 and staff to manage and direct the day-to-day activities of the Division of Shelter Oversight and Compliances New York City (NYC)Office.

 

HOMELESS SERVICES REPRESENTATIVE 5:  managerial level; oversee the overall activities of the shelter inspection program within the Division of Shelter Oversight and Compliance.

 


 

RELATED CLASSES

 

          Temporary Assistance Specialists review, monitor and provide technical assistance to local districts providing public assistance benefits under State and federal law, rules and regulations.

 

           Housing Specialists oversee the development and implementation of housing projects for homeless and low-income adults and families, and ensure compliance with all aspects of the contracts after facilities are operational. 

 

ILLUSTRATIVE DUTIES

 

HOMELESS SERVICES REPRESENTATIVE 1 

 

 

HOMELESS SERVICES REPRESENTATIVE 2

 

 

 

 

 

 

 

 

 

HOMELESS SERVICES REPRESENTATIVE 3  

 

·        Provide policy and procedural advice on conducting inspections; and review inspection reports and all completed staff work.

 

·       Work closely with higher level management in developing and implementing policies, rules, regulations and procedures concerning homeless shelter regulation.

 

·        Direct provision of technical assistance to providers of shelters on operation and management issues.

 

·       Implement office policy and procedures on inspections of shelters; and advise staff on appropriate methods of inspections.

 

·       Review existing and proposed legislation impacting programs for which the Division of Shelter Oversight and Compliance is responsible, and recommend changes.

 

·       Direct the most difficult and sensitive inspections and investigations; review all related inspection reports; and prepare administrative directives.

 

·       Work closely with legal staff and local districts for the assigned geographical area; and respond to issues and questions on policy and technical assistance.

 

·       Work closely with colleagues having responsibility for other geographic areas to ensure consistency in conducting inspections and investigating complaints.

 

·       Prepare reports for agency, gubernatorial and legislative staff on homeless shelter service issues and programs.

 

HOMELESS SERVICES REPRESENTATIVE 4

 

 

 

 

 

 

 

 

 

 

 

 

HOMELESS SERVICES REPRESENTATIVE 5

 

 

 

 

 

 

MINIMUM QUALIFICATIONS   

 

          HOMELESS SERVICES REPRESENTATIVE 1

 

Open-Competitive: Bachelors degree and completion of a two-year traineeship, or,

Six years of experience in the planning, development, management, or provision of programs that provide care and services to adults, children, and/or families in need of assistance including child care, foster care, adult residential care, or child and adult protective care. One year of the six years MUST have included experience in one, or a combination of the two areas below:

 

Either A. experience in the supervision, monitoring, or investigation of residential facilities to ensure compliance with applicable regulations;

 

Or B. experience in the development and administration of activities related to homeless programs or residential facilities for low-income families and individuals.

 

Substitution: A bachelor's degree or higher and two years of the experience stated above. In addition, one year of the two years experience MUST have included experience in A and/or B as described above.

 

          HOMELESS SERVICES REPRESENTATIVE 2

 

Promotion:   one year of service as a Homeless Services Representative 1.

 

          HOMELESS SERVICES REPRESENTATIVE 3 

 

Promotion:   one year of service as a Homeless Services Representative 2. 

 

         

          HOMELESS SERVICES REPRESENTATIVE 4

 

Promotion:   one year of service as a Homeless Services Representative 3.

 

 

HOMELESS SERVICES REPRESENTATIVE 5 

 

Promotion: one year of service as a Homeless Services Representative 4 OR two years of service as a Homeless Services Representative 3.

 

Revised:  7/17

 

 

NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe. Standards cannot and do not include all of the work that might be appropriately performed by a class. The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written. Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.