Occ. Code 8123900
DIRECTOR, VICTIM SERVICES, M-2
New
York State Department of Civil Service
Classification
Standard
BRIEF DESCRIPTION OF CLASS
The
Director Victim Services oversees the operation of the Department of
Corrections and Community Supervision (DOCCS) Office of Crime Victim Assistance.
The incumbent coordinates within DOCCS all victim assistance activities and
coordinates victim service activities outside the Department with the Unified
Court Systems, other State agencies, and victim advocacy groups.
This position is classified at DOCCS
Main Office.
DISTINGUISHING CHARACTERISTICS
DIRECTOR, VICTIM SERVICES: one position class; directs and
manages the operations of the Departments crime victim programs for facilities
Statewide; recommends program policy changes; and implements victim program
policy changes for the Associate Commissioner.
ILLUSTRATIVE DUTIES
Coordinates
the Departments victim service programming.
- Assists
District Attorneys and court staff in establishing policies to provide DOCCS
with Orders of Protection.
- Ensures
victim programs ensure victim safety and guarantees that participation of
victims(s) and offender(s) in programs is voluntary.
- Establishes
best practices guidelines in victim programming.
- Notifies
the Office of Victim Services whenever an inmates account balance exceeds
ten thousand dollars.
- Notifies
the Inmate Accounts Office and Counsels Office when an inmates account
balance requires review in accordance with established Department guidelines.
- Assists
the Office of Victim Services in meeting victim needs and recommends how DOCCS
can best meet these needs.
- Assists
the Office of Victim Services and Attorney Generals Office in supporting
victim civil actions.
- Assists
the New York State Unified Court System in their efforts to provide victim
initiated victim-offender dialogues.
- Interviews
offender to evaluate suitability of offender participation in
victim-offender dialogues.
- Accompanies
victim during victim- offender dialogue conducted in a correctional
facility.
- Conducts
informational victim groups programs and provides education and
information on individual victim services to interested individuals and
organizations.
- Prepares
written informational material for dissemination to victims groups.
- Coordinates
efforts with the Office of Victim Services to publicize victim services
and informational hotlines, including participation in presentations to a
wide range of groups and disseminating printed and audiovisual material.
- Represents
the Commissioner of DOCCS on committees outside the Department and serves
as a member of the New York State Office of Victim Services Advisory
Council and Office for the Prevention of Domestic Violence Fatality Review
Team.
- Coordinates
with the Office for the Prevention of Domestic Violence to establish and
maintain directives on Domestic Violence in the Workplace Policy.
- Collects
data from all correctional facilities and community supervision offices to
compile bi-annual reports about Domestic Violence in the Workplace for
submission to the Office for the Prevention of Domestic Violence.
- Works
with community organizations to better understand victim service needs.
- Works
with the Department's Language Access Unit to translate program
information into the Spanish language.
- Maintains
a list of victim service providers and networks.
- Refers
victims directly to services for which they may be eligible, including Office
of Victim Services crime victims compensation programs and post sentencing
services.
- Establishes
escape notification policy for Command Center staff in the event of an
inmates escape.
Oversees
the operation of the Departments Office of Victim Assistance.
- Remains
on-call 24 hours a day, 7 days a week for escape notification.
- Reviews,
updates, and establishes Departmental directives enhancing victim
protections and services.
- Supervises,
performs performance evaluations and probation reports, and schedules time
off for the professional, clerical, and intern staff of the Office of
Victim Services.
- Writes
and coordinates grants for staffing and services to ensure funds for
essential office activities, training, and travel are available.
- Ensures
the statutorily required Victim Notification Program reaches intended
recipients and coordinates the automation of written notifications through
the Office of Victim Assistance.
- Ensures
victim notification forms are received by local District Attorneys and victim
service programs. Meets with District Attorneys and court staff to ensure
Order of Protection documents are supplied to DOCCS.
- Coordinates
Office of Victim Assistance efforts to further automate and record victim
notification transactions and all victim contacts.
- Assists
staff in correctional facilities to obtain, interpret, and document Orders
of Protection in appropriate files and computerized systems.
- Assists
Counsels Office with compliance with the Notification Compensatory
Damages Program.
- Assists
the Inmate Accounts Office in efforts to increase the collection of court
ordered restitution.
- Assists
the Training Academy staff to update training for all new and existing
correctional facility staff in victims rights and services programs and
victim epidemiology.
- Documents
amount of restitution collected and day of payment information to District
Attorney and county Probation Offices.
- Assists
probation offices in counties and New York City with victim restitution
payment processing.
- Assists
correctional facilities with victim impact programming.
- Maintains
the Apology Letter Bank and ensures registered victims are aware of the
existence of such letters.
- Coordinates
the victim impact statement program, including appointment scheduling,
victim accompaniment, and dissemination of confidential victim impact
statements to correctional facilities.
Oversees
the operation of the Departments Victim Information and Notification Everyday
(VINE) System.
- Coordinates
the operation of the VINE automated victim notification system with the
New York City Department of Corrections and the New York State
Sheriffs' Association.
- Oversees
the VINE contract and approves payments and ensures vendor compliance with
program contract requirements. Works with the Departments Contract Procurement
Unit to ensure contract renewal and/or publish requirements for new
contracts.
- Reviews
new organization additions to the VINE system ensuring the new information
is consistent with required information parameters.
- Establishes
policy to identify VINE system information errors.
- Executes
daily testing of the VINE automated notification system and works with
system provider to correct any errors identified.
MINIMUM QUALIFICATIONS
Promotion: one year of permanent competitive service
as a Supervising Offender Rehabilitation Coordinator.
Revised:
8/18
NOTE: Classification Standards illustrate
the nature, extent and scope of duties and responsibilities of the classes they
describe. Standards cannot and do not include all of the work that might be appropriately
performed by a class. The minimum qualifications above are those which were
required for appointment at the time the Classification Standard was written.
Please contact the Division of Staffing Services for current information on
minimum qualification requirements for appointment or examination.