Tentative Classification Standards issued by the Division of Classification & Compensation are shared with the operating agencies of State government for their consideration and comment. Accordingly, this document that you are viewing is subject to change and will be issued in final form at the completion of the review period.
Occ. Code 8123900
DIRECTOR, VICTIM SERVICES, M-2
York State Department of Civil Service
BRIEF DESCRIPTION OF CLASS
The one position in this class oversees
the operation of the Department of Correctional
Services (DOCS) Office of Crime Victim
Services. The incumbent coordinates within DOCS all victim services activities
and coordinates victim service activities outside the Department with the
Unified Court Systems, other State agencies, and victim advocacy groups.
This position is classified at DOCS Main Office.
Incumbents at DOCS assist in the total care and confinement of inmates
sentenced to the custody of the Department, and as such perform various duties
and functions in conjunction with the overall operation of a facility and/or
location to which they are assigned.
DIRECTOR, VICTIM SERVICES: one position title; directs and manages the
operations the Departments crime victim programs for facilities Statewide;
recommends program policy changes; and implements victim program policy changes
for the Associate Commissioner.
Coordinates the Departments victim service
- Assists District Attorneys and court staff in
establishing policies to provide DOCS with Orders of Protection.
- Ensures victim programs ensure victim safety and
guarantees that participation of victims(s) and offender(s) in programs is
- Establishes best practices guidelines in victim
- Notifies the Crime Victims Board whenever an
inmates account balance exceeds ten thousand dollars.
- Notifies the Inmate Accounts Office and
Counsels Office when an inmates account balance requires review in
accordance with established Department guidelines.
- Assists the Crime Victims Board in
meeting victim needs and recommends how DOCS can best meet these needs.
- Assists the Crime Victims Board and
Attorney Generals Office in supporting victim civil actions.
- Assists the New York State
Unified Court System in their efforts to provide victim-offender
- Interviews offender to evaluate suitability of
offender participation in victim-offender dialogues.
- Conducts informational victim groups programs
and provides education and information on individual victim services and victim
service providers to interested individuals and organizations.
- Prepares written informational material for
dissemination to victims groups.
- Coordinates efforts with the Crime Victims Board to publicize victim services and informational
hotlines, including participation in presentations to a wide range of
groups and disseminating printed and audiovisual material.
- Represents the Commissioner of DOCS on
committees outside the Department and serves as a member of the New York State Crime Victims Board Advisory Council and New York State
Anti-Stalking task force.
- Coordinates with the Office for the Prevention
of Domestic Violence to establish and maintain directives on Domestic
- Works with community organizations to better
understand victim service needs.
- Works with the Department's Hispanic Affairs
Unit to translate program information into the Spanish language.
- Maintains a list of victim service providers and
- Refers victims directly to services for which
they may be eligible, including Crime
Victims Board compensation
programs and post sentencing services.
- Establishes escape notification policy for Command
Center staff in the event of an inmates escape.
Oversees the operation of the Departments Office of
- Remains on-call 24 hours a day, 7 days a week
for escape notification.
- Reviews, updates, and establishes Departmental
directives enhancing victim protections and services.
- Supervises, performs performance evaluations and
probation reports, and schedules time off for the professional, clerical,
and intern staff of the Office of Victim Services.
- Ensures operation of the Victim Notification
Program reaches intended recipients and coordinates the automation of
written notifications through the Office of Crime Victim Services.
- Ensures victim notification forms are received
by local District Attorneys and records the receipt and number of these
- Meets with District Attorneys and court staff to
ensure Order of Protection documents are supplied to DOCS.
- Coordinates Office of Victim Services efforts to
further automate and record victim notification transactions.
- Assists staff in correction facilities to
obtain, interpret, and document Orders of Protection in appropriate files
and computerized systems.
- Assists Counsels Office with compliance with
the Notification Compensatory Damages Program.
- Assists the Inmate Accounts Office in efforts to
increase the collection of court ordered restitution.
- Assists the Training Academy
staff to update training for all new and existing correctional facility
staff in escape pursuit, victims rights and services programs and victim epideminology.
- Documents amount of restitution collected and
day of payment by disbursing agency.
- Assists probation offices in counties and New York City with victim restitution payment processing.
- Assists correctional facilities with victim
Oversees the operation of the Departments Victim
Information and Notification Everyday (VINE) Telephone System.
- Coordinates the operation of the VINE telephone
system with the New York City Department of Corrections and the New York State
- Oversees the VINE contract and approves
payments, contract renewals and ensures vendor compliance with program
- Reviews new organization additions to the VINE
telephone system ensuring the new information is consistent with required
- Establishes policy to identify VINE system
- Coordinates with the New York State Division of
Parole to ensure offender data from parole officers is included in VINE.
- Executes daily testing of the VINE Telephone
one year of permanent competitive service in a program service position within
the New York State Department of Correctional
Services allocated to Grade 22 or
NOTE: Classification Standards illustrate the nature,
extent and scope of duties and responsibilities of the classes they describe.
Standards cannot and do not include all of the work that might be appropriately
performed by a class. The minimum qualifications above are those which were
required for appointment at the time the Classification Standard was written.
Please contact the Division of Staffing Services for current information on
minimum qualification requirements for appointment or examination.