Occ. Code 8447100
VETERANS BENEFITS ADVISOR 1, GRADE 18
VETERANS BENEFITS ADVISOR 2, GRADE 21
New York State Department of Civil Service
BRIEF DESCRIPTION OF CLASS SERIES
The positions advise and assist veterans, active duty military, military reserve and National Guard members, and their family members, dependents and survivors with available local, state, and national benefits information at the Division of Veterans Affairs.
VETERANS BENEFITS ADVISOR 1: full performance level; independently works in one or more veterans affairs offices under the general direction of a Veterans Benefits Advisor 2; may manage a field office and supervise administrative support staff at one or more veterans affairs offices.
VETERANS BENEFITS ADVISOR 2: supervisory level; under the general direction of higher level staff, supervise multiple veterans affairs offices in an assigned region; ensure offices follow established processes, procedures, and rules; and inform offices of changes in law or policy that affects benefits to veterans and their dependents.
Employment Counselors (Veterans) provide vocational counseling and career development information to veterans looking for employment; conduct extensive outreach activities; and provide training, information, and other community resources to veterans.
VETERANS BENEFITS ADVISOR 1
Advises and informs veterans and their dependents of available benefits and services; assists with health, pension, and readjustment issues connected to military service.
Manages a Veterans Affairs Office.
VETERANS BENEFITS ADVISOR 2
Veterans Benefits Advisor 1
Open-Competitive: one year of active military duty in the Armed Forces of the United States; and four years of satisfactory experience in employment counseling, military career counseling, military recruiting, guidance counseling, employment interviewing, personnel administration, teaching, labor relations; or as a Veterans Organization Service Officer; or in a governmental position responsible for: the explanation of benefit program and entitlement criteria to veterans and/or their families; the analysis of claims for veteran benefits; the preparation of rating decisions; and/or the direction and conduct of post-decisional hearings and processes appeals for veterans and/or their families; and 30 semester credit hours of college study.
Veterans Benefits Advisor 2
Promotion: one year of competitive service as a Veterans Benefits Advisor 1.
NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe. Standards cannot and do not include all the work that might be appropriately performed by a class. The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written. Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.