Occ. Code 8700500


                                                                                                                                                                              community correctional center assistant, GRADE 15



New York State Department of Civil Service


Classification Standard




Positions in this class perform basic reporting and technical activities within their assigned facilities.  Incumbents are responsible for the day-to-day security operations of the correctional facility and must work cooperatively with the Division of Parole and other Department of Correctional Services personnel.  The correctional facility and the Community Correctional Center Assistant assigned to them operate in accordance with the Policy and Procedure of the Department of Correctional Services.  It is recognized that the functional duties may vary due to the circumstances within a community-based facility. 


These positions are only classified and assigned to a New York State Department of Correctional Services (DOCS) facility.  Incumbents at DOCS assist in the total care and confinement of inmates sentenced to the custody of the department.  All incumbents perform various duties and functions in conjunction with the overall operation of a facility and/or location to which they are assigned.  




community correctional center assistant: entry/full performance level; perform basic reporting and technical activities, as required by the construct of the program to which they are assigned.




Correction Officers are responsible for the custody and security as well as the safety and well-being of criminal offenders in State Correctional Facilities, Correction Camps, Shock Incarceration Correctional Facilities, Work Release Centers and Drug Treatment Centers.  Incumbents are also responsible for offenders requiring mental health services while confined within the State Correctional System and those who require health care at hospitals or health centers outside of Departmental facilities.





Perform basic reporting and technical activities, as required by the construct of the program to which they are assigned.


-      Responsibility for custody, control, and supervision of inmates.

-      Makes rounds of inmate areas.

-      Enforces standards of inmate behavior.

-        Collects urine samples and conducts tests for use of prohibited substances.

-        Informs the Superintendent of failed tests and returns the inmate to the facility for Tier III hearings.

-        Conducts main duty office logistical functions.

-        Follows inmate transfer procedures.

-        Collects and receipts the inmates paycheck and disburses weekly expense money.  Assists inmates in financial matters.

-        Maintains chronological records of all events that occur during the inmate's participation in the program and produce detailed, highly descriptive monthly reports relative to the inmate's activity within the program and status for submission to the Superintendent.


Works with individual inmates, in collaboration with Correction Counselor in developing a program for final approval by the facility Superintendent.


-        Specifies reporting days and times; clearly identifies work or education programs that the inmate must participate in; develops specific rehabilitative programs that the inmate must participate in within the community, and identifies the inmate's residence ensuring that it is appropriate for the program.

-        Discusses the program with the Superintendent, or his/her designee, and makes any modifications suggested.

-        Explains the finalized program to the inmate in detail, clarifies any ambiguities for the inmate, and obtains the inmate's voluntary signature of a formalized memo of agreement relative to the program.

-        Makes necessary contacts with employers, community agencies and family members and formally verifies their willingness to participate in the program.


Maintains contact with the inmate while in the community, in coordination with the Correction Counselor and Parole Officers.


-        Contacts the inmate's employer on a regular basis to determine that the inmate is employed, is performing adequately to the employer's satisfaction, and is working in accordance with the rules and regulations of the program.


-        Contacts community agencies which are providing services to the inmate to determine their perspective relative to the effectiveness of their services and the level of participation in the agency's program by the inmate.


-        Contacts the inmate's family to discuss the inmate's interaction with other family members and to determine that the inmate is maintaining family contacts.


Provide counseling and guidance to assigned inmates.


-        Based on community contacts and the inmate's own perceptions, discusses with the inmate their success or failure within the program and possible actions that can be taken to improve the chances for success.


-        When additional or alternative programming is required, reviews such modifications with the Superintendent, modifies the contract, and arranges with appropriate community agencies to provide needed programming.


-        Works with the inmate's employer to resolve problems that may not be caused by the inmate, but which are affecting the inmates participation within the program.  Also, works with the inmate and the employer to ensure the inmate can effectively function on the job and is aware of the employer's expectations relative to performance and time and attendance.


-        Works with the inmate and family members to resolve problems that may arise that can negatively impact on the inmate's re-introduction to the family setting and may involve both the inmate and his family members in community counseling or rehabilitative services if it appears that this might enhance program success.


-        Makes comprehensive, factual, written chronological entries dealing with all contacts involving the inmate which fully explain the scope of the contact; problems or successes identified; and the outcome of the contact.


Act as a liaison with other criminal justice agencies in all matters dealing with assigned inmates.


-        Shares and receives information with the Division of Parole relative to the inmate's activities and performance within the program.


-        Acts as primary contact point with police in cases involving the inmate. In most cases, this involves removal of the inmate from the program and, depending on the severity of the case, transfer of jurisdiction while the inmate is facing new charges.


Responsible for custody, control and supervision of inmates.

-        Maintains order in the facility and on facility property at all times.

-        In an outside work assignment setting, independently directs and maintains discipline within the work crew for which assigned.

-        Checks on the health and well-being of inmates on a continuous basis.

-        Oversees the completion of work assignments and facility housekeeping functions.

-        Oversees recreational activities.

-        Makes periodic rounds of assigned areas.

-        Takes master count of inmates and unscheduled counts during each shift.

-        Checks all accessible areas multiple times during each shift.

-        Looks for and reports any fire hazards.

-        Maintains thorough knowledge of alarm systems, fire drill procedures and Ready Emergency Data.

-        Monitors inmate movement.

-        Prepares written and oral reports and forms, as necessary.

-        Completes a facility log (Shift Report).

-        Reports any important information regarding unusual incidents, facility operations, inmate movement, security, and health and safety problems to the relief personnel.

-        Receipts inmate wages and issues receipt for same.

-        Completes inmate commendable or misbehavior reports, as warranted.

-        Completes other reports as necessary.

-        Maintains and updates computer reporting systems.


Enforces Standards of Inmate Behavior.  Advise inmates of facility rules and regulations.


-        Explains to inmates the importance of both knowing and adhering to the facility rules and regulations.

-     Maintains an awareness of, and distinction between, intra-facility and Temporary Release rules and regulations.

-     Conducts searches for contraband, use of alcohol or illegal drugs in the facility or on facility property, using the following methods:


-    strip search

-    pat frisk

-    cell/cube frisks

-    detects the use of alcohol through the use of Alco-Sensor Breath Analysis

-    detects the use of illegal drugs through the use of urinalysis testing

-    field tests suspected contraband drugs

-    carries firearms in the performance of duties as assigned by the supervisor.


Performs para-counseling function.


-      Assists inmates in resolving problems.

-      Develops and maintains a professional rapport with the inmate population, which includes being available to listen and respond to inmates seeking assistance.

-      Discerns the nature of inmate problems, facilitates the inmates decision making process, and refers the inmate to a Correction Counselor, Parole Officer or other appropriate staff as necessary.

-     Explains information on contracts and other papers to the inmate and witnesses the signature of the inmate.  Ensures that the information is understood by the inmate involved.

-     Develops and maintains a professional rapport with inmate families, employers and outside agencies.


Conducts Main Duty Office logistical functions.


-     Answers and responds to all telephone calls received.

-     Oversees proper procedures pertaining to Residents Destination and Return Log, Visitors Log, and issuance of identification cards.

-     Processes inmates in and out on the computer system.

-     Monitors inmate self-medication procedure.

-     Issues monies (for weekly expenses, etc.) when required.

-     Follows proper procedure pertaining to receiving new inmates and release of inmates by the Division of Parole.

-     Acts as Identification Officer when necessary.

-     Keeps the facility Superintendent/Officer-of-the-Day advised of any pertinent information and unusual incidents.

-     Executes escape and absconder procedures and files detainer warrants when assigned.

-     Gives detailed information to the appropriate police agency for the filing of criminal report on escaped or absconded inmates, when assigned.

-     Records civilian/security employee absence reports by phone.

-       Schedules notification of the Transportation Unit bus to the next facilitys Watch Commanders office.

-     Executes emergency furloughs when directed.


Transfers inmates.

-     Maintains awareness of regulations pertaining to inmate property and preparation for transfer (e.g., packing of inmate property, completion of forms, etc.).

-     Maintains awareness of regulations pertaining to transporting inmates.

-     Serves as an armed escort in the process of transporting inmates.


Performs other related work as required.


-       Assumes key control responsibilities.

-       Monitors arrest notifications.

-       Provides parole board coverage.

-       Provides orientation to new inmates.

-       Updates the facility mailboxes.

-       Coordinates the removal of inmate property.

-       Maintains absconder packets.

-       Maintains manuals and work release folders.

-      Conducts fire drills in accordance with Department policy and procedure.

-       Performs other related duties as assigned by the Superintendent or his/her designee.


Performs any duties appropriately assigned to a peace officer.




Open Competitive:  one year of full-time paid experience in a position in a correctional setting with responsibility for the supervision of inmates (requiring peace officer status), and an Associates Degree or 60 credit hours from an accredited educational institution, including at least 12 credit hours in sociology, psychology, or a related social science specialty.





Date:  3/10



NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.