Occ. Code 8721820










New York State Department of Civil Service


Classification Standard




Positions in this title series are responsible for the management of all programs operating within the correctional facility to which they are assigned.  Incumbents of these positions manage all educational, counseling, institutional parole services, and volunteer programs; collaborate with the Division of Correctional Industries to develop and maintain a smooth transition from the training of inmates through the actual incorporation of inmates within the industrial production program; assume management responsibility in the absence of the facilitys Superintendent; and serve as a member or chairman of various committees. 


These positions are classified in the Department of Correctional Services (DOCS).  Incumbents at DOCS assist in the total care and confinement of inmates sentenced to the custody of the department.  All incumbents perform various duties and functions in conjunction with the overall operation of a facility and/or location to which they are assigned.  





DEPUTY SUPERINTENDENT FOR PROGRAM SERVICES 2:  management level; responsible for the management of all programs operating at a correctional facility with an inmate population of between 400 and 699.  


DEPUTY SUPERINTENDENT FOR PROGRAM SERVICES 3: management level; responsible for the management of all programs operating at a correctional facility with an inmate population of 700 or more.  Positions at this level are also classified in all maximum/maximum correctional facilities and the Bedford Hills Correctional Facility. 




Incumbents of positions of Deputy Superintendent for Security Services, Deputy Superintendent for Administrative Services, and Deputy Superintendent of Correctional Health Care Facility, also work under the direction of a Superintendent of Correctional Facility and are responsible for the security, administration, and health care functions at a correctional facility.   




Manage educational, counseling, institutional parole services, and volunteer programs within a correctional facility.


-          Review with subordinate staff existing educational, counseling, institutional parole, and volunteer programs to determine effectiveness and possible changes. 


-          Analyze the goals of inmates with regard to further education to ensure programs are relevant and current.  Make recommendations to eliminate programs, create new programs, or modify existing programs to ensure that the facilitys academic and vocational programs are effective based upon todays inmates needs and expectations.  


-          Analyze counseling programs to determine if changes are warranted.  May recommend the reduction or expansion of caseload, the implementation of new counseling techniques, the discontinuance of ineffective counseling procedures, modifications in staffing patterns, etc.


-          Analyze institutional parole program to determine if changes are necessary.  May recommend changes to procedures and policies.


-          Analyze the volunteer services program.  May recommend new programs or the discontinuance of existing programs.


-          Develop and implement new programs.


-          Direct, supervise, and evaluate subordinate educational, counseling, senior parole officer located in the facility, and volunteer staff, recommending additional training as needed.   


-          Direct subordinate staff to prepare reports concerning the effectiveness of programs.


-          Interview prospective employees and make hiring recommendations to the facility Superintendent and appropriate Main Office director.


-          Implement specialized training for new staff, and provide training as appropriate.


-          Prepare annual budget for all programs and may appear at departmental or Division of Budget hearings. 


-          Provide supportive data to justify budget requests.


-          Coordinate with the Deputy Superintendent for Administrative Services regarding the provision of necessary space and/or its modification, if necessary, for new and expanded programs and equipment.


-          Coordinate with the Deputy Superintendent for Security Services to ensure that inmates are able to take advantage of programs offered. 


-          Ensure that inmates are given basic pre-parole counseling by subordinate staff and that inmates records are prepared prior to initial Parole Board hearings.


-          Coordinate Parole Board hearings with the Deputy Superintendents for Administrative Services and Security Services to ensure that proper space/security is available and that inmates are available for these hearings.


-          Coordinate programs with the facility Industrial Superintendent to ensure proper inmate training and a smooth transition from academic/vocational programs to the industrial program setting.


Supervise subordinate staff.


-          Provide supervision, guidance, and oversight to subordinate staff, and intervene and resolve problems as necessary.

-          Determine and oversee staff assignments. 

-          Approve leave and track time and attendance.

-          Review, monitor, and evaluate staff performance. 

-          Complete performance evaluations.

-          Identify training needs and arrange for provision of training.

-          Manage and direct program activities by setting priorities and deadlines.


Assume management responsibility of an absent Superintendent.


-          Execute all department policies, rules, and regulations relating to all activities at the facility and provide necessary leadership


-          Discharge all normal functions of the Superintendent.


-          Serve as Officer-of-the-Day on assigned weekends, holidays or other designated period. 


-          Remain on call to receive all emergency or extraordinary messages at any time of the day or night for the period when acting as designated Officer-of-the-Day.


Oversee Superintendent procedures for inmate disciplinary cases and delegate responsibility to appropriate subordinate supervisors for less severe cases. 


-          Act in a quasi judicial capacity in weighing all evidence and statements pertaining to disciplinary charges against an inmate.


-          Evaluate evidence and make decisions sustaining or dismissing charges.


-          Establish penalties within the framework of departmental procedures.



Serve as member of the Executive Committee at the facility.


-          Attend meetings with other Deputy Superintendents and management staff to discuss overall policies relating to the operation of the facility.


-          Present recommendations to resolve problems in the area of program services.


-          Evaluate present activities and operations at the institution in collaboration with other members of the Executive Committee. 


-          Implement directives of the Executive Committee concerning the program areas.


May act as chairman of the Adjustment Committee, which is designed to make program modifications for inmates. 


-          Obtain from teachers, instructors, counselors, custodial officers, etc., background information.


-          May call upon appropriate facility staff to provide recommendations or to clarify certain questionable information in order to assist the Committee in making a decision. 


-          After thoroughly evaluating documentation and facts, make an appropriate determination for submittal to the Superintendent for final approval.


-          Notify DOCS Main Office of all committee recommendations.


May act as chairman of the Temporary Release Committee in facilities with Work Release Programs.


-          Schedule regular committee meetings.


-          Review and evaluate each inmate who is requesting furlough or work release.


-          Conduct discussions with all members of the committee concerning inmates acceptability for furlough or work release.


-          In cases where applications for furlough or work release are approved, forward proper documentation to Superintendent for final determination.


-          Ensure that a Furlough Investigation Request is forwarded to the field parole office, or that a full investigation is conducted for work release candidates.


-          Upon receiving a positive investigation report, schedule a meeting between the inmate and the Release Committee. 


-          Instruct inmates as to all necessary conditions of their release, and obtain agreements to set conditions.  In certain circumstances, specific conditions are determined for release of the inmate at the initial screening of his/her application.


-          Complete necessary documentation for inmate signature and forward completed form to the facility Superintendent.


-          Schedule the inmate for release.


-          In the case of a negative decision at the initial screening, or in cases of a negative investigation report, explain the circumstances of the decision and/or report to the inmate.  If possible, attempt to create an alternative plan that would make the inmate eligible for release.


-          In cases where furlough is granted, act as liaison with family and friends regarding the furlough.


-          Ensure that transportation is provided.


-          Ensure that the inmate is provided with sufficient finances to carry him/her through the furlough period. 


May act as chairman of the Media Review Committee.


-          Assign literature received at the institution by the inmates for review by individual members of the Committee.


-          Schedule regular weekly meetings and ensure that Committee assignments are completed.


-          Make final recommendations for acceptance of material or forwarding of unacceptable material to the Media Review Committee at the Departments Main Office.


-          Ensure that final responses to unacceptable material are transmitted to the inmate, giving justification for unacceptability.


-          Ensure that unacceptable material is stored with the inmates possessions to be turned over to the inmate at the time of his/her release.


May act as liaison to the Inmate Liaison Committee.


-          Work with the Executive Board of the Liaison Committee in presenting constructive changes to the administration of the facility.


-          Coordinate Inmate Liaison Committee elections by ensuring there are valid messages that help stimulate interest in the functions of the Inmate Liaison Committee broadcast throughout the facility; oversee the balloting; and coordinate volunteers in helping with the election process.


-          Arrange meetings of outside groups who are interested in the Inmate Liaison Committee, such as high school classes or civil groups, with the Executive Board.


-          Schedule monthly meetings between the Inmate Liaison Committee and the Superintendent and appropriate Deputy Superintendents.


May act as chairman of the Classification Committee.


-          Assign Committee members to review reports prepared by Correction Counselors, Instructors, Parole Officers, etc., concerning inmate interests, abilities, and case histories, and the Counselors recommendations for the inmates program.


-          Review existing facility programs and determine appropriate program for placement.


-          May make specific recommendations on cases assigned as a member of the Committee, which are then voted upon and either approved or rejected.


-          Prepare appropriate reports on committee actions for submission to the Superintendent, the Division of Classification and Movement in Main Office, and the Deputy Commissioner for Program Services. 


Administer the Incentive Allowance Program.


-          Collaborate with Superintendent and Main Office to determine basic incentive allowance.


-          Review programs and make recommendations for program modifications to the Superintendent and Main Office.


-          Remedy all complaints arising within the Incentive Allowance Program concerning non-payment to inmates and/or requests for higher allowances.


-          Train subordinate staff in the concepts of the Incentive Allowance Program.


-          Prepare reports on the success of the Incentive Allowance Program.


Responsible for employee disciplinary and grievance matters within programs.


-          Review Step One Grievance to determine authenticity and the appropriateness of action of the first-line supervisor. 


-          May hear Step 2 Grievance and make appropriate recommendation.


-          May be called upon to provide basic background information and reasons for Step One and Two determinations to be used in Step 3 Grievance cases.  May be asked to appear as a witness at such grievances.


-          Recommend to the Deputy Superintendent for Administrative Services and the Superintendent that certain employees be issued Notice(s) of Discipline and the reason(s).


-          If the Superintendent agrees with the recommendation, make recommendation to the Deputy Superintendent for Administrative Services that the Main Office Labor Relations Office Representative issue a Notice of Discipline.


-          May be asked to appear at Step 3 hearings as a witness on behalf of the administration and at arbitration hearings.






Non-Competitive:  Three years of experience in a position in DOCS, including one year of experience in a position in a correctional program allocated at or equivalent to Grade 22 or higher; or three (3) years of the general experience, including one year of experience in an Education Supervisor (General), Education Supervisor (Vocational), or Education Supervisor (Special Subjects) position.




Date:  5/09






NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.