Occ. Code 8731100
SECURITY SERVICES ASSISTANT 1, GRADE 6
SECURITY SERVICES ASSISTANT 2, GRADE 9
New York State Department of Civil Service
BRIEF DESCRIPTION OF CLASS SERIES
Security Services Assistants patrol State facilities during times when the premises are open to business or to the public to detect security incidents and to deter criminal activities by means of presence and witness.
The positions are classified at various State agencies.
Classification of Security Services Assistants is determined by the nature of security problems encountered, level of supervision, and scope of training required for the security assignment. Security Services Assistants have no peace or police officer status, but must have a valid Security Guard registration issued by the New York State (NYS) Department of State (DOS). Positions that engage and confront unruly or irate clients and visitors, or may be designated as special police or special patrolman are classified as Security Officers.
SECURITY SERVICES ASSISTANT 1: entry-level; independently patrols and monitors State buildings and facilities that are open to the public but does not regularly encounter unruly or irate clients and visitors; reports security incidents to higher level security staff or agency management according to prescribed procedures.
SECURITY SERVICES ASSISTANT 2: supervisory level; supervises and coordinates the activities of Security Services Assistants 1 or contract security staff on a shift, or in a geographic area.
Security Services Aides make rounds of State buildings and grounds, during times when such facilities are closed to business or the public, or during times of minimal use to detect burglaries, vandalism, building maintenance problems, fire hazards and equipment failures.
Security Officers are located at busy and crowded State offices to enforce agency regulations and State laws regarding criminal trespass on State property, disorderly conduct and interference with governmental process and operations. The positions patrol offices where entitlements, benefits and other determinations potentially adverse to clients are made, the building is regularly visited by large numbers of individuals, or the facility is highly secure.
SECURITY SERVICES ASSISTANT 1
· Answers questions and gives directions to visitors to State facilities to assist them in finding appropriate offices and services.
· Questions persons who appear to be loitering, and may order persons without legitimate purposes to leave the premises to prevent or limit loitering.
· Controls access to State facilities and offices by confirming the identity of visitors, and mail and supply couriers, maintaining a visitor log during regular business hours, and operating building security access and surveillance systems.
· Issues employee identification cards, and visitor and vendors passes; and maintains the integrity of such identification systems.
· Operates detection equipment to screen individuals and prevent passage of prohibited articles into restricted areas.
· Inspects buildings and facilities to detect potential fire and safety hazards, and reports deficiencies to higher level security personnel or agency management.
· Patrols assigned State facilities and inspects the premises to deter property damage by means of presence, witness, and takes immediate preventive actions, as necessary.
· As directed or prescribed in guidelines or routine, locks doors and windows and closes fire doors and smoke barriers to deter and prevent intrusion, and criminal and accidental loss or damage of State property.
· As directed, may turn lights on or off, or start and shut off equipment to ensure that facilities are ready for use and properly is maintained.
· Escorts or provides assistance to physically handicapped persons to ease their entry into or exit from buildings.
· Responds to calls for assistance from visitors, clients, or employees in handling emergency situations, administers first aid, and summons nurses, doctors, and emergency services to ensure that sick or injured persons receive appropriate care.
· Calls police or fire departments in cases of emergency, such as fire or presence of unauthorized persons; and may assist in responding to the incident.
· Directs people along designated evacuation routes to safe places to ensure timely evacuation during drills and emergencies.
· May operate fire extinguishers or standpipe hoses to extinguish fires, and assist in the evacuation of State facilities in the event of a fire.
· Prepares written reports of shift activities, including actions taken to report or resolve incidents or problems.
· May operate a motor vehicle to support patrol or security incident response activities.
SECURITY SERVICES ASSISTANT 2
In addition to the above duties, the positions perform the full range of supervisory duties such as providing technical security direction to staff and finalizing written reports of unit activities, scheduling patrols and shifts for staff, disseminating security program updates and policy revisions received from higher level security or agency management, approving time off and signing time cards, and completing performance evaluations.
SECURITY SERVICES ASSISTANT 1
Open Competitive: registration as a Security Guard by the NYS Department of State. Candidates must meet established physical and medical requirements for appointment to the position. Appointees to this position may be required to undergo periodic medical examinations to reassess their ability to perform the essential duties of the position.
SECURITY SERVICES ASSISTANT 2
Promotion: one year of competitive service as a Security Services Assistant 1.
Note: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe. Standards cannot and do not include all of the work that might be appropriately performed by a class. The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written. Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.