Occ. Code 8738900
New York State Department of
BRIEF DESCRIPTION OF CLASS
Cert Operations is responsible for the management, coordination, and
supervision of all activities and staff related to the operations of
Correctional Emergency Response Teams (CERT) and various safety and security
issues around the State. CERTs are deployed around the State to address
security issues involving correctional facilities, off-site locations,
correctional staff, and civilians. Other activities performed by the incumbent
include: tracking and storing CERT equipment; monitoring operations centers;
serving as a security specialist; liaison with other State agencies,
jurisdictions, private companies, etc.; and monitoring the use of inmate crews.
This position is
only classified in the Department of Corrections and Community Supervision (DOCCS).
OPERATIONS: non-competitive; management level; deals with a multitude of
security coordination, logistical, and emergency issues throughout the DOCCS
system from Central Office.
Superintendents for Security Services are located at correctional facilities
and are responsible for the overall enforcement of laws, rules, and regulations
and as such, administratively direct all security functions to ensure the
safety and security of inmates, employees, and visitors at the facility to
which they are assigned.
Coordinates all Correctional
Emergency Response Teams (CERT) both within and outside the Department.
- As directed by the
Commissioner, orders CERT mobilization in the case of an incident at a
- Organizes and supervises
efforts of CERTs when deployed to assist other agencies in the case of a
major disturbance or riot.
- Coordinates CERT efforts with
Crisis Intervention Teams to resolve hostage situations.
- Develops additional CERT units
at facilities approved by the Commissioner.
- Plans and implements CERT
operations for the purpose of conducting large-scale contraband control
Supervises, develops, and trains CERT
- Determines work assignments and
priorities for staff; reviews, monitors, and evaluates staff and work
products; approves leave, tracks time and attendance, and participates in
performance evaluations; and trains staff.
- Monitors, evaluates, and corrects
Tracks and monitors the
inventory, maintenance, and storage of CERT equipment and supplies.
- Responsible for the purchase
and storage of equipment and supplies.
- Makes periodic inventories of
equipment and supplies on hand.
- Assures the storage location
and facility is in compliance with Department policies.
Supervises the Communications
Control Center (CCC).
- Assists in development and
upgrading of the FUI computerized unusual incident reporting system.
- Supervises five command center Captains,
monitoring time and attendance, training, and necessary qualifications.
- Monitors unusual incident
reports from correctional facilities for timeliness and accuracy.
- Prepares monthly UI and
Contraband Statistical Reports of selected incident types for the Deputy
Commissioner for Correctional Facilities.
- Monitors the proper logging and
filing of all unusual incident reports.
- Reviews all Ready Emergency
Data (RED) book updates from correctional facilities and ensures R.E.D.
books in command center are up-to-date.
- Supervises training and monitors
security on N.Y.S.P.I.N. computer terminals in CCC.
- Monitors facility compliance
with "operation preserve" emergency telephone line test.
- Prepares necessary memorandums
and policies pertinent to CCC operation.
effort to ensure full and proper compliance with Agency Directive #4910.
- In conjunction with the Deputy
Commissioner for Correctional Facilities and the Departments Counsel
Office, monitors system-wide compliance with Directive #4910 "Control
of and Search for Contraband" specifically the Hurley vs. Coughlin
- Provides facility staff with
appropriate training both at Central Office and correctional facilities to
executive and line staff.
- Reviews Captains and Deputy
Superintendents for Security monthly monitoring reports from 12
facilities and provides appropriate direction for proper completion of
- Audits correctional facilities
to ensure facilities meet compliance standards and policies.
Serves as a specialist in the
field of security and DOCCS emergency operations.
- Assists in the development of
rules for inmates and employees.
- Functions as consulting member of
pre-screening Central Office Review Committee.
- Prepares draft of responses for
inquiries on security matters for the Deputy Commissioner, etc.
- May be required to inspect correctional
facilities either personally or as a member of an inspection team.
- Assists in the compilation of
facility security personnel assignment information, staff planning, and the
development of facility plant plans and security staff requirements.
- Lectures at the Department's
- Develops plans for facility
physical plants security and training programs for correction officer
recruits and additional other staff requiring security training.
Operates the Emergency Coordination
- Maintains and updates equipment
assigned to the EOCC.
- Coordinates training of staff
necessary to staff EOCC.
Generates weekly status reports.
- Monitors timely receipt of
weekly status report from all double bunked facilities.
- Reviews all reports for
- Prepares monthly report for
submittal to the State Commission of Correction based on compilation of
all incidents at each reporting facility; in addition to statistical
comparison of incidents at specific facilities as directed by the Deputy
Commissioner for Correctional Facilities.
Coordinates emergency planning
with the NYS Police, NYS National Guard, the Governor's Office, vendors, and
local police authorities.
- Contacts the above in case of
emergency to keep them informed of status of emergency.
- Meets with the above to
exchange information and keep informed of climate of correctional
- Interacts with above to keep
abreast of laws, policies, etc., that may have an effect on CERT Operations
and to stay abreast of "state of the art" developments in the
field of weapons and chemical agents.
Serves as liaison to the State
Emergency Management Office (SEMO).
- Interacts with SEMO staff
during activation of the State Emergency Coordination Center (SECC).
- Provides and ensures an
appropriate level of DOCCS staff are trained to man DOCCS SECC desk.
- Reviews and advises the Deputy
Commissioner and Commissioner regarding any SEMO request for DOCCS
- Accounts for and tracks DOCCS
resources provided for emergency/disaster relief.
Provides oversight of Department
facility radio and emergency response radio programs and FCC license
- Monitors Department radio
- Reviews and approves
replacement radio systems and equipment.
- Ensures inventory of all
related radios and equipment.
- Ensures appropriate training
programs are in place related to maintenance and use of Department radio
Serves as the Departments
National Incident Management System (NIMS) representative.
- Develops NIMS/ICS initiatives
consistent with Federal mandates.
- Implements NIMS/ICS training
programs for CERT and CIU teams as appropriate.
- Coordinates with Office of
Homeland Security representative regarding Federal mandated compliance
metrics via FEMA NIMCAST.
- Oversight of Departments ION
Scan (Electronic Drug/Explosive Detection Unit) program.
- Monitors utilization of ION
Scan equipment and program staff.
- Ensures adequate level of
staffing and training in conjunction with current ION Scan technology and
- Reviews, investigates and
responds to issues and complaints related to ION Scan testing and
- Approves requests for
equipment, machine maintenance and other related ION Scan supplies.
- Maintains records related to
ION Scan usage and statistical data.
Promotion: two years of
permanent competitive service in a security title allocated to Grade 20 or
higher, or one year of permanent competitive service in a security title
allocated to Grade 23 or higher.
years of experience in a position within DOCCS, including one year of
experience in a position allocated to Grade 22 or higher; or two years of
experience as a Correction Lieutenant.
Standards illustrate the nature, extent and scope of duties and
responsibilities of the classes they describe. Standards cannot and do not
include all of the work that might be appropriately performed by a class. The
minimum qualifications above are those which were required for appointment at
the time the Classification Standard was written. Please contact the Division
of Staffing Services for current information on minimum qualification
requirements for appointment or examination.