Occ. Code 1436100













New York State Department of Civil Service 


Classification Standard  





          Human Resources Specialists perform and supervise the performance of various human resources activities such as staffing services, which consist of recruitment, examination, and placement activities; position classification and compensation; and employee services such as employee benefit, health and safety, employee counseling, and employee recognition to build and maintain a workforce that is effective in accomplishing the agencys mission and goals within the framework of the merit system.  In addition, they may assist in the organizations labor relations and staff development programs.


          These positions are classified in various State agencies.



          HUMAN RESOURCES SPECIALIST 1:  full performance level; performs tasks in one or more of the above cited functional areas.  Incumbents may perform fact-finding activities in disciplinary cases, grievances and human rights cases; and assist in the organizations staff development program.  Incumbents may supervise entry level professionals and administrative support employees.

          HUMAN RESOURCES SPECIALIST 2: first supervisory/advanced performance level; performs duties in the functional areas listed above and is generally responsible for a significant segment of the overall agency human resources program.  Incumbents typically supervise a subordinate staff, including Human Resources Specialists, trainees and administrative support employees.  Under general direction, incumbents operate with relative independence in planning, organizing, conducting and coordinating human resources activities to attain specific objectives.  They may personally conduct studies with significant agency ramifications and participate on intra or interdepartmental committees concerned with resolving broad issues in human resources administration. 

          HUMAN RESOURCES SPECIALIST 2 (Labor Relations):  full performance level; independently performs a wide range of labor relations activities; may be the highest position in a small labor relations program; and may supervise lower level staff engaged in labor relations activities.


          Human Resources Specialist 3 (LABOR RELATIONS): oversees a medium size labor relations program for an agency or a group of facilities for a large agency; may supervise lower level staff engaged in labor relations activities.




          Associate Directors Human Resources oversee staffing services, which consist of recruitment, examination, and placement activities; position classification and compensation; and employee services such as benefit, health and safety, employee counseling, and employee recognition programs of a State agency, facility, or cluster of facilities.  Incumbents directly supervise professional staff who perform specific staffing, position classification, staff development, employee services, and general support activities in recruiting, developing, and maintaining a competent workforce to achieve the agency's goals and objectives.


          Associate Directors Human Resources (Labor Relations) develop, coordinate, and maintain the labor relations program of a State agency.  They administer employee discipline and grievance procedures; participate in negotiations with employee repre­sentatives; work with labor/management committees; and provide technical advice and assistance to agency management in implementing negotiated contracts and maintaining effective labor relations.


          Training Specialists develop and present training programs to improve the on-the-job knowledge, skills, and abilities of employees to better enable them to carry out an agencys mission, including the care and treatment of vulnerable persons in the care and/or custody of the State.  They develop and administer contracts for the provision of specialized training services or initiatives.  They work in a broad array of agencies, including those with institutional, facility, and community-based settings or intergovernmental roles.  They may also develop and present specialized training to local government employees, contractors and vendors, external human service agency employees, and volunteers.






Performs the full range of supervisory duties for Human Resources Specialists, trainees, and administrative support employees engaged in activities related to recruiting, developing and maintaining an adequate and competent workforce.


Trains or oversees the training of new employees in the procedures and techniques required to perform their job.  Provides needed retraining and interprets applicable laws, rules, and regulations.


May assist in developing and maintaining an agencys classification plan, consistent with agency goals.


Plans and administers the organizations classification program, or a specific segment thereof.










Plans, conducts, or supervises the conduct of an organizations recruitment program.







Assists in developing and maintaining an agencys examination program in cooperation with and under the general guidance of the Department of Civil Service.








Supervises the administration of a number of tasks pertaining to the appointment, assignment, and evaluation of staff.












Administers various employee services.









Conducts special studies to gather and evaluate information to be used by management to solve a problem or to improve the agencys human resources program.


May conduct surveys of best practices of other agencies, private companies, or other governmental jurisdictions to obtain data and benchmarks.


May supervise the audit of programs such as administration of attendance rules, workers compensation cases, and performance ratings to gather data and evaluate them against agency needs and objectives; and recommend or implement appropriate remedial actions.


Identifies staff development and training needs through discussions with program managers.






Prepares or supervises the preparation of various reports and related correspondence.


May supervise the activities of a clerical unit in preparing and processing the agencys payroll.




Plans, develops, and directs the labor relations program or a portion of it for an agency or a group of facilities.


Directs the implementation of collective bargaining agreements.


Represents the agency in both statewide and agency level negotiations; and directs or participates in labor management committees.


Provides expert advice and assistance to program managers and supervisors in disciplinary matters.


Reviews and evaluates policies and procedures; and recommends and implements new and revised ones.


Reviews and evaluates changes in negotiated agreements; and advises management of their impact on the labor relations program.


Supervises lower level professional and clerical staff involved in labor relations activities.


Schedules and assigns work to subordinate staff; and adjusts workload to reflect changes.  Monitors work progress and reviews completed work.


Provides advice and consultation to supervisors and managers to ensure proper interpretation and administration of contract provisions and avoid misunderstandings that may lead to employee dissatisfaction and grievances.


Conducts the most difficult and sensitive hearings and investigations.


Assesses labor relations training needs; and develops training materials and curricula regarding employee relations, collective bargaining, contract administration, and employee discipline.


Assists the Governors Office of Employee Relations staff in presenting the States case at improper practice hearings before the Public Employment Relations Board.


Prepares witnesses for both direct and cross examination at disciplinary arbitration hearings, prepares and presents opening statement outlining witness testimony, case evidence, and theory of the case. 


Delivers closing argument summarizing major points of States case or drafts written brief summarizing main arguments and presenting persuasive discussion of managements case.


Acts as liaison with legal office on issues involving employee relations activity, including litigation involving disciplinary action or grievance determinations, and Equal Employment Opportunity Commission and Division of Human Rights complaints.


Develops proposals for funding labor management projects from the various quality of work life committees and assists in their implementation.




          Incumbents in these classes have frequent oral and written communications with program managers, agency administrators, employees at all levels, and others to identify and resolve various existing or potential human resources problems.  Within the agency, incumbents may act as technical advisors on certain aspects of the human resources program, assist in giving interpretations of negotiated agreements to ensure common understanding, obtain background data on classification and staffing needs for given programs, and explain and support agency talent management policies and goals.  Incumbents may interview candidates for vacant positions, counsel employees to improve performance problems, and advise employees on available benefits and career training opportunities.  In addition, incumbents may conduct fact-finding actions in disciplinary and grievance cases.

          Outside the agency, incumbents have frequent oral and written communications with the Department of Civil Service representatives regarding employment transactions, list certifications, examination requirements and classification requests to expedite agency priorities.  They also communicate with the Governors Office of Employee Relations and the Department of Civil Service in resolving various employee and labor relations issues.  In addition, incumbents interact with the Office of the State Comptroller to resolve salary problems; and occasionally meet with other agency representatives on matters of mutual concern.  Incumbents may have periodic oral and written communication with professional groups and various school and community organizations to further an agencys recruitment program; frequent communications with various members of the public on human resources matters; and may engage in extensive written communication with arbitrators or hearing officers in the form of briefs or motions.



          Human Resources Specialists 1 are supervised by a Human Resources Specialist 2 or 3 or a higher level administrator, who makes assignments, gives instructions and guidelines, is available for advice and assistance, and reviews periodic reports and completed work for conformance to established standards.


          Human Resources Specialist 1 positions may supervise trainees and administrative support employees.  Incumbents provide assistance, guidance and training to staff, make assignments, review work in progress to evaluate need for adjustments, and review completed work for quantity and quality.


          Human Resources Specialists 2 and 3 perform duties requiring a high level of competence in the human resources field and generally work under broad guidelines from a higher level manager or Director Human Resources.  They typically supervise and train entry-level professionals and administrative support staff.  They assign work, give written and oral instructions and guidelines, are available for advice and to provide assistance, and review periodic reports and completed work for conformance to established standards.




          Human Resources Specialist 1


Open competitive:  bachelors degree and completion of a two-year traineeship.


          Human Resources Specialist 2


          Human Resources Specialist 2 (LABOR relations)



Promotion:  one year of service as a Human Resources Specialist 1.



          Human Resources Specialist 3 (LABOR relations)


Promotion:  one year of service as a Human Resources Specialist 2 (Labor Relations).


Date:  7/16




NOTE:  Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.