Occ. Code 2235120

CONVENTION & ARTS CENTER OPERATIONS COORDINATOR, GRADE 14

New York State Department of Civil Service

Classification Standard

BRIEF DESCRIPTION OF CLASS

          Convention & Arts Center Operations Coordinators schedule and coordinate logistics for cultural, historical and diversity programs, public festivals, performing arts concerts at state buildings including the Empire State Plaza and Convention Center. They are classified only at the Office of General Services (OGS).

DISTINGUISHING CHARACTERISTICS

Under the general direction of higher-level staff, performs event planning services, including oversight of labor, lighting and audio visual support services for events at state buildings including the Empire State Plaza and Convention Center. These positions are in the non-competitive jurisdictional class.

RELATED CLASSES

Convention & Tourism Promotion Specialists administer special events programs and coordinate the management of routine business functions to promote and facilitate optimal use of the resources of the Empire State Plaza (ESP).  The positions also coordinate the scheduling, promotion and management of events, and the overall marketing of ESP facilities

ILLUSTRATIVE DUTIES

Provides information to organizations regarding availability of facilities and equipment; processes applications for facility usage; reviews applications to ensure compliance with OGS policies and procedures; recommends user fees, accounting for set-up and break-down time and special services; develops detailed operations staging plan for events and  maintains booking log; coordinates support services necessary for successful staging of events; advises management when unusually large crowds are expected necessitating additional security and parking; coordinates delivery and resolves conflicts of special equipment by providing building access to authorized users at scheduled times; prepares reports related to facility usage; supervises contract  staff in performance of manual tasks required to set-up or dismantle events, including directing placement of furniture, stages, sound systems, special lighting and other equipment specified; and, may supervise labor and cleaning staff.

MINIMUM QUALIFICATIONS

Non-competitive: four years of experience involved with the scheduling of events in a hotel and/or conference facility which hosts at least 250 use days annually.  Experience required includes scheduling multi-event facility usage; coordinating equipment and support services; and direct public contact. 

Substitution: A bachelors degree substitutes for three years; associates degree for two years.

Date:  2/18

NOTE:  Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.