Occ. Code 5577100

INTERMEDIATE CARE FACILITY PROGRAM MANAGER 1, GRADE 17	5577100
INTERMEDIATE CARE FACILITY PROGRAM MANAGER 2, GRADE 19	5577200

New York State Department of Civil Service

Classification Standard

BRIEF DESCRIPTION OF CLASS SERIES

Positions in this title series have administrative and supervisory responsibility for the health, care, and safety of individuals with developmental disabilities residing in community-based intermediate care facilities (ICFs).  Incumbents oversee and manage ICF operations; coordinate clinical and program activities and services; develop positive relationships with community and other service providers; and supervise clinical and support staff assigned to the ICF.   

These positions are classified in the Office for People With Developmental Disabilities (OPWDD). 

DISTINGUISHING CHARACTERISTICS

INTERMEDIATE CARE FACILITY PROGRAM MANAGER 1: supervisory level; oversees the operations of one or more community-based ICF with fewer than 20 beds; and supervises clinical and support staff assigned to the ICF(s). 

INTERMEDIATE CARE FACILITY PROGRAM MANAGER 2: supervisory level; oversees the operations of one or more community-based ICF with 20 or more beds; and supervises clinical and support staff assigned to the ICF(s). 

RELATED CLASSES

Developmental Assistants perform and supervise staff in the performance of a wide variety of functions and tasks in small residential programs either in a community-based or developmental center setting in support of individuals with developmental disabilities.

ILLUSTRATIVE DUTIES

The level of Intermediate Care Facility Program Manager is determined by criteria related to the size of the ICF.  An Intermediate Care Facility Program Manager performs the following duties:

Oversees and manages ICF operations.  

· Develops and implements ICF policy and residential procedures.

· Establishes performance standards and observes treatment activities to determine program effectiveness. 

· Reviews residential programs for compliance with federal, State, and certification requirements, regulations, and guidelines; modifies programs based on individuals needs and abilities.

· Participates in the development and implementation of individuals service plans; communicates program goals, objectives, and individuals progress and/or changes in condition to parents and/or family members. 

· Monitors individuals cases, progress, and reports to verify that service plans and assessments are completed and individuals needs are being met appropriately.

· Oversees records maintenance activities to ensure compliance with certification, regulatory, and legal requirements.

· Works with the Business Office to monitor and control the use of ICF funds according to approved spending plans; approves requisitions for supplies, materials, and equipment; and ensures appropriate documentation of financial activities. 

· Oversees physical ICF operations, including maintenance and housekeeping to ensure residents health and safety.  

· Coordinates inspections performed by outside agencies, completes Plans of Corrective Action in response to Statements of Deficiencies when necessary, and follows up on citations.

· Responds to crisis and emergency situations as needed during both work and non-work hours. 

· Initiates, conducts, and reports investigations of possible neglect and abuse at the ICF; analyzes findings, and makes recommendations. 

Supervises, coordinates, and directs the activities of clinical and support staff.

· Oversees staff assignments and reassignments, evaluates performance, monitors time and attendance, and approves the use of overtime. 

· Communicates and provides guidance to staff regarding program objectives, treatment techniques, and ICF policy and procedures. 

· Participates in employment activities; identifies training needs and arranges for the provision of training. 

Serves as liaison with the community.

· Develops and maintains positive community relationships with neighbors, businesses, and other service providers to improve ICF services.

· Represents the ICF in conferences, meetings, and public gatherings to communicate program and administrative information, discuss issues related to ICF operations, and encourage volunteer participation in programs. 

MINIMUM QUALIFICATIONS

INTERMEDIATE CARE FACILITY PROGRAM MANAGER 1

Promotion: one year of permanent competitive service in a Grade 14 or higher clinical or direct care position and a bachelors degree in a human services field. 

INTERMEDIATE CARE FACILITY PROGRAM MANAGER 2

Promotion: one year of permanent competitive service as an Intermediate Care Facility Program Manager 1; or one year of permanent competitive service in a Grade 17 or higher clinical or direct care position and a bachelors degree in a human services field.

Date:  11/16

NOTE: Classification Standards illustrate the nature, extent, and scope of duties and responsibilities of the classes they describe. Standards cannot and do not include all of the work that might be appropriately performed by a class. The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written. Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.