Occ. Code 8721820

DEPUTY SUPERINTENDENT FOR PROGRAM SERVICES 2, M-2	8721820
DEPUTY SUPERINTENDENT FOR PROGRAM SERVICES 3, M-3	8721830

New York State Department of Civil Service

Classification Standard

BRIEF DESCRIPTION OF CLASS SERIES

Deputy Superintendents for Program Services are responsible for the management of all programs operating within the correctional facility to which they are assigned.  Incumbents manage all educational, counseling, institutional parole services, and volunteer programs; collaborate with the Division of Correctional Industries to develop and maintain a smooth transition from the training of inmates through the actual incorporation of inmates within the industrial production program; assume management responsibility in the absence of the facility’s Superintendent; and serve as a member or chairman of various committees. 

These positions are classified in the Department of Corrections and Community Supervision (DOCCS). 

DISTINGUISHING CHARACTERISTICS

DEPUTY SUPERINTENDENT FOR PROGRAM SERVICES 2:  non-competitive; management level; responsible for the management of all programs operating at a correctional facility with an inmate population of between 400 and 699.  

DEPUTY SUPERINTENDENT FOR PROGRAM SERVICES 3: non-competitive; management level; responsible for the management of all programs operating at a correctional facility with an inmate population of 700 or more.  Positions at this level are also classified in all maximum/maximum correctional facilities and the Bedford Hills Correctional Facility. 

RELATED CLASSES

Incumbents of positions of Deputy Superintendent for Security Services, Deputy Superintendent for Administrative Services, and Deputy Superintendent of Correctional Health Care Facility, also work under the direction of a Superintendent of Correctional Facility and are responsible for the security, administration, and health care functions at a correctional facility.   

ILLUSTRATIVE DUTIES

Manages educational, counseling, institutional parole services, and volunteer programs within a correctional facility.

• Reviews with subordinate staff existing educational, counseling, institutional parole, and volunteer programs to determine effectiveness and possible changes. 

• Analyzes the goals of inmates with regard to further education to ensure programs are relevant and current.  Makes recommendations to eliminate programs, create new programs, or modify existing programs to ensure that the facility’s academic and vocational programs are effective based upon today’s inmates’ needs and expectations.  

• Analyzes counseling programs to determine if changes are warranted.  May recommend the reduction or expansion of caseload, the implementation of new counseling techniques, the discontinuance of ineffective counseling procedures, modifications in staffing patterns, etc.

• Analyzes institutional parole program to determine if changes are necessary.  May recommend changes to procedures and policies.

• Analyzes the volunteer services program.  May recommend new programs or the discontinuance of existing programs.

• Develops and implements new programs.

• Directs, supervises, and evaluates subordinate educational, counseling, senior parole officer located in the facility, and volunteer staff, recommending additional training as needed.  

• Directs subordinate staff to prepare reports concerning the effectiveness of programs.

• Interviews prospective employees and makes hiring recommendations to the facility Superintendent and appropriate Main Office director.

• Implements specialized training for new staff, and provides training as appropriate.

• Prepares annual budget for all programs and may appear at departmental or Division of Budget hearings. 

• Provides supportive data to justify budget requests.

• Coordinates with the Deputy Superintendent for Administrative Services regarding the provision of necessary space and/or its modification, if necessary, for new and expanded programs and equipment.

• Coordinates with the Deputy Superintendent for Security Services to ensure that inmates are able to take advantage of programs offered. 

• Ensures that inmates are given basic pre-parole counseling by subordinate staff and that inmates’ records are prepared prior to initial Parole Board hearings.

• Coordinates Parole Board hearings with the Deputy Superintendents for Administrative Services and Security Services to ensure that proper space/security is available and that inmates are available for these hearings.

• Coordinates programs with the facility Industrial Superintendent to ensure proper inmate training and a smooth transition from academic/vocational programs to the industrial program setting.

Supervises subordinate staff.

• Provides supervision, guidance, and oversight to subordinate staff, and intervenes and resolves problems as necessary.

• Determines and oversees staff assignments. 

• Approves leave and tracks time and attendance.

• Reviews, monitors, and evaluates staff performance. 

• Completes performance evaluations.

• Identifies training needs and arranges for provision of training.

• Manages and directs program activities by setting priorities and deadlines.

Assumes management responsibility of an absent Superintendent.

• Executes all department policies, rules, and regulations relating to all activities at the facility and provide necessary leadership

• Discharges all normal functions of the Superintendent.

• Serves as Officer-of-the-Day on assigned weekends, holidays or other designated period. 

• Remains on call to receive all emergency or extraordinary messages at any time of the day or night for the period when acting as designated Officer-of-the-Day.

Oversees Superintendent procedures for inmate disciplinary cases and delegates responsibility to appropriate subordinate supervisors for less severe cases. 

• Acts in a quasi judicial capacity in weighing all evidence and statements pertaining to disciplinary charges against an inmate.

• Evaluates evidence and makes decisions sustaining or dismissing charges.

• Establishes penalties within the framework of departmental procedures.

Serves as member of the Executive Committee at the facility.

• Attends meetings with other Deputy Superintendents and management staff to discuss overall policies relating to the operation of the facility.

• Presents recommendations to resolve problems in the area of program services.

• Evaluates present activities and operations at the institution in collaboration with other members of the Executive Committee. 

• Implements directives of the Executive Committee concerning the program areas.

May act as chairman of the Adjustment Committee, which is designed to make program modifications for inmates. 

• Obtains from teachers, instructors, counselors, custodial officers, etc., background information.

• May call upon appropriate facility staff to provide recommendations or to clarify certain questionable information to assist the Committee in making a decision. 

• After thoroughly evaluating documentation and facts, makes an appropriate determination for submittal to the Superintendent for final approval.

• Notifies DOCCS Main Office of all committee recommendations.

May act as chairman of the Temporary Release Committee in facilities with Work Release Programs.

• Schedules regular committee meetings.

• Reviews and evaluates each inmate who is requesting furlough or work release.

• Conducts discussions with all members of the committee concerning inmates’ acceptability for furlough or work release.

• In cases where applications for furlough or work release are approved, forwards proper documentation to Superintendent for final determination.

• Ensures that a Furlough Investigation Request is forwarded to the field parole office, or that a full investigation is conducted for work release candidates.

• Upon receiving a positive investigation report, schedules a meeting between the inmate and the Release Committee. 

• Instructs inmates as to all necessary conditions of their release, and obtains agreements to set conditions.  In certain circumstances, specific conditions are determined for release of the inmate at the initial screening of his/her application.

• Completes necessary documentation for inmate signature and forwards completed form to the facility Superintendent.

• Schedules the inmate for release.

• In the case of a negative decision at the initial screening, or in cases of a negative investigation report, explains the circumstances of the decision and/or report to the inmate.  If possible, attempts to create an alternative plan that would make the inmate eligible for release.

• In cases where furlough is granted, acts as liaison with family and friends regarding the furlough.

• Ensures that transportation is provided.

• Ensures that the inmate is provided with sufficient finances to carry him/her through the furlough period. 

May act as chairman of the Media Review Committee.

• Assigns literature received at the institution by the inmates for review by individual members of the Committee.

• Schedules regular weekly meetings and ensures that Committee assignments are completed.

• Makes final recommendations for acceptance of material or forwarding of unacceptable material to the Media Review Committee at the Department’s Main Office.

• Ensures that final responses to unacceptable material are transmitted to the inmate, giving justification for unacceptability.

• Ensures that unacceptable material is stored with the inmate’s possessions to be turned over to the inmate at the time of his/her release.

May act as liaison to the Inmate Liaison Committee.

• Works with the Executive Board of the Liaison Committee in presenting constructive changes to the administration of the facility.

• Coordinates Inmate Liaison Committee elections by ensuring there are valid messages that help stimulate interest in the functions of the Inmate Liaison Committee broadcast throughout the facility; oversees the balloting; and coordinates volunteers in helping with the election process.

• Arranges meetings of outside groups who are interested in the Inmate Liaison Committee, such as high school classes or civil groups, with the Executive Board.

• Schedules monthly meetings between the Inmate Liaison Committee and the Superintendent and appropriate Deputy Superintendents.

May act as chairman of the Classification Committee.

• Assigns Committee members to review reports prepared by Correction Counselors, Instructors, Parole Officers, etc., concerning inmate interests, abilities, and case histories, and the Counselor’s recommendations for the inmate’s program.

• Reviews existing facility programs and determines appropriate program for placement.

• May make specific recommendations on cases assigned as a member of the Committee, which are then voted upon and either approved or rejected.

• Prepares appropriate reports on committee actions for submission to the Superintendent, the Division of Classification and Movement in Main Office, and the Deputy Commissioner for Program Services. 

Administers the Incentive Allowance Program.

• Collaborates with Superintendent and Main Office to determine basic incentive allowance.

• Reviews programs and makes recommendations for program modifications to the Superintendent and Main Office.

• Remedies all complaints arising within the Incentive Allowance Program concerning non-payment to inmates and/or requests for higher allowances.

• Trains subordinate staff in the concepts of the Incentive Allowance Program.

• Prepares reports on the success of the Incentive Allowance Program.

Responsible for employee disciplinary and grievance matters within programs.

• Reviews Step One Grievance to determine authenticity and the appropriateness of action of the first-line supervisor. 

• May hear Step 2 Grievance and makes appropriate recommendation.

• May be called upon to provide basic background information and reasons for Step One and Two determinations to be used in Step 3 Grievance cases.  May be asked to appear as a witness at such grievances.

• Recommends to the Deputy Superintendent for Administrative Services and the Superintendent that certain employees be issued Notice(s) of Discipline and the reason(s).

• If the Superintendent agrees with the recommendation, makes recommendation to the Deputy Superintendent for Administrative Services that the Main Office Labor Relations Office Representative issue a Notice of Discipline.

• May be asked to appear at Step 3 hearings as a witness on behalf of the administration and at arbitration hearings.

MINIMUM QUALIFICATIONS

DEPUTY SUPERINTENDENT FOR PROGRAM SERVICES 2 AND 3

Non-Competitive:  three years of experience in a position in DOCCS, including one year of experience in a position in a correctional program allocated at or equivalent to Grade 22 or higher; or three years of the general experience, including one year of experience in an Education Supervisor (General) or Education Supervisor (Vocational) position.

Rev: 7/18

NOTE: Classification Standards illustrate the nature, extent and scope of duties and responsibilities of the classes they describe.  Standards cannot and do not include all of the work that might be appropriately performed by a class.  The minimum qualifications above are those which were required for appointment at the time the Classification Standard was written.  Please contact the Division of Staffing Services for current information on minimum qualification requirements for appointment or examination.