Fair Hearings Specialist 2

Due to current testing space limitations, candidates may need to travel to a test site to take this examination. Candidates will be notified of their test site location on their admission notice.

Back To Top

Minimum Qualifications

On or before December 2, 2023, you must have:

Either 1. six years of experience providing services to individuals in need of and/or eligible for social services benefit programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, New York State Office of Addictions Supports and Services, the New York State Office of Children and Family Services, the New York State Department of Health, the New York State Justice Center for the Protection of People with Special Needs, the New York State Office of Mental Health, or the New York State Office for People With Developmental Disabilities;

Or 2. 30 college semester credit hours AND five years of experience providing services to individuals in need of and/or eligible for social services benefit programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, New York State Office of Addictions Supports and Services, the New York State Office of Children and Family Services, the New York State Department of Health, the New York State Justice Center for the Protection of People with Special Needs, the New York State Office of Mental Health, or the New York State Office for People With Developmental Disabilities;

Or 3. 60 college semester credit hours AND four years of experience providing services to individuals in need of and/or eligible for social services benefit programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, New York State Office of Addictions Supports and Services, the New York State Office of Children and Family Services, the New York State Department of Health, the New York State Justice Center for the Protection of People with Special Needs, the New York State Office of Mental Health, or the New York State Office for People With Developmental Disabilities;

Or 4. 90 college semester credit hours AND three years of experience providing services to individuals in need of and/or eligible for social services benefit programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, New York State Office of Addictions Supports and Services, the New York State Office of Children and Family Services, the New York State Department of Health, the New York State Justice Center for the Protection of People with Special Needs, the New York State Office of Mental Health, or the New York State Office for People With Developmental Disabilities;

Or 5. a bachelor's degree AND two years of experience providing services to individuals in need of and/or eligible for social services benefit programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, New York State Office of Addictions Supports and Services, the New York State Office of Children and Family Services, the New York State Department of Health, the New York State Justice Center for the Protection of People with Special Needs, the New York State Office of Mental Health, or the New York State Office for People With Developmental Disabilities;

Or 6. an associate or higher degree in law or legal assistant/paralegal education and four years of paralegal experience;

*

• If you expect to meet the educational requirements by June 30, 2024, you can take the multiple-choice test. You MUST submit proof of successful completion of the educational requirements to the appointing authority at the time of the employment interview or you will not be considered for appointment. Failure to meet the educational requirements by June 30, 2024, may result in your removal from the eligible list.
• Your required educational credentials must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you must provide independent verification of equivalency. A list of companies that provide these services (fees must be paid to the company you choose) can be found at: http://www.cs.ny.gov/jobseeker/degrees.cfm.
• If verifiable, we will accept and prorate appropriate part-time and volunteer experience.
• New York State residency is not required.

Additional Requirements for Appointment:

• Language Proficiency: If you pass the examination and apply to a title which requires language proficiency, you must demonstrate your language proficiency at a level that will ensure your ability to perform the duties of the position properly. The proficiency test will only be given to enough candidates to fill current vacancies.

The Positions: These positions exist in the Office of Temporary and Disability Assistance and are located in Albany and Brooklyn.

Back To Top

Duties

As a Fair Hearing Specialist 2 or Fair Hearing Specialist 2 (Spanish Language), you would supervise a team of Fair Hearings Specialists 1 who review and make proper determinations on requests for fair hearings, adjournments, withdrawals, aid continuances, and complaints of non-compliance with hearing decisions from clients and their representatives, respond to inquiries relating to the appeals process and make appropriate referrals, and provide guidance to local districts in meeting regulatory requirements pertaining to the hearing process. You would independently handle the more difficult and precedent-setting cases. In some cases, you would independently resolve post-hearing issues and need not supervise staff.

Notes:

1. A promotion examination will also be held for these positions. If you are eligible for appointment from a promotion list, you may not be appointed in your own agency from the list resulting from this examination open to the public. Although promotion examinations are being held, it is expected that appointments will be made as a result of the open competitive exam.
2. If you submit an application for an examination with a language parenthetic, an application will automatically be submitted for you for the non-language examination.

Back To Top

Subject of Examination

To be considered for appointment to this title, you must pass the multiple-choice test. The multiple-choice test evaluates your knowledge, skills, and/or abilities in the following areas:

1. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
2. Understanding and interpreting written material - These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.
3. Ensuring effective inter/intra agency communications - These questions test for understanding of techniques for interacting effectively with individuals and agencies, to educate and inform them about topics of concern, to clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Questions may also cover interacting with the staff of one's own agency and/or that of other agencies in cooperative efforts of public outreach or service.
4. Evaluating conclusions based on factual information - These questions test your ability to evaluate and draw conclusions from factual information presented. Each question consists of a set of factual statements and a conclusion. You will be asked to determine whether the conclusion can be proven to be true by the facts, proven to be false by the facts, or if the facts are inadequate to prove the conclusion.

Your final score must be 70 or higher in order to pass. Your final score on the eligible list will be determined after adding any wartime Veterans' and Civil Service Law Section 85-a credits.

Admission To The Test: If approved for a multiple-choice test, you will receive an admission notice which will indicate your assigned test date and the way your test will be administered. Your test may be administered with paper and pencil or online at a state test site using a state-provided Chromebook. You cannot request to change your scheduled day or request a specific type of test administration.

Applicants are required to have a Personal NY.gov account and keep their email address up to date. The Department of Civil Service and other state agencies will communicate with you through email correspondence. This may include the notification of your test arrangements, examination results, and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number, and mailing address current by logging into https://www.cs.ny.gov/home/myaccount.

Back To Top

How To Apply

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Appointment to many positions in State government require candidates to undergo an investigative screening. This may include a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check, a Child Abuse Registry clearance, or other similar procedures. Candidates may be fingerprinted and may be required to pay any necessary fees for that procedure. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment.

Eligibility for Employment

You must be legally eligible to work in the United States at the time of appointment and throughout your employment with New York State. If appointed, you must produce documents that establish your identity and eligibility to work in the United States, as required by the federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.

Religious Accommodation

Most multiple-choice tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487. Outside of the Albany area, call toll free at 1-877-697-5627. For TDD services, call NY Relay at 711 (requires a fee) or 1-800-662-1220.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the multiple-choice test three days before the date of the test, email us at AdmissionNotices@cs.ny.gov. Please provide your first and last name, address, and the last four digits of your social security number, and we will provide you with the information you need to attend your multiple-choice test. If you have an issue other than not receiving your admission notice, please contact our office at (518) 474-6470 in the Albany area or toll free at 1-877-697-5627. Please leave a clear concise message and provide your first and last name, last four digits of your social security number and a daytime phone number.

Taking State and Local Examinations Scheduled for the Same Day

If you have applied to take a multiple-choice test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this multiple-choice test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at: https://www.cs.ny.gov/jobseeker/local.cfm.

Cell Phones or Electronic/Communication Devices at the Test Site

The use of cell phones, beepers, headphones, or any electronic or other communication devices at your personal testing site or in the test room, hallways, restrooms, building, grounds, or other areas, except as expressly authorized by the Department of Civil Service, could result in your disqualification.

S1/TB1 LSS-ctc
Issued: 9/15/23
*Omitted Material-Reissued: 9/29/23

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

Back To Top