IMPORTANT: Unless waived, you must pay the non-refundable processing fee. For information on fee waivers, visit https://www.cs.ny.gov/examannouncements/types/oc/appinfo.cfm##Fee. It is important that you verify that you entered the correct examination number and title on your online or paper application prior to submitting. If you apply online, you should immediately review your email confirmation notice to verify that you applied for the correct examination. If you do not receive a confirmation number after submitting your online application, your application was NOT received by the Department of Civil Service. No late applications will be accepted after the filing deadline has passed.

Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $3,026 annual downstate adjustment. Appointees who work in Dutchess, Orange, or Putnam Counties will receive an additional $1,513 annual mid-Hudson adjustment.

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Minimum Qualifications

On or before June 9, 2018, you must have:

For 26-354:

Either 1. four years of housekeeping work experience in a fully functioning housekeeping department in a health care or institutional setting,** one year of which must have included administrative or supervisory work experience;***

Or 2. an Executive Housekeepers Certificate issued by the International Housekeepers Association, Inc. and two years of housekeeping work experience in a fully functioning housekeeping department in a health care or institutional setting,** one year of which must have included administrative or supervisory work experience.***

For 26-322:

Either 1. five years of housekeeping work experience in a fully functioning housekeeping department in a health care or institutional setting,** two years of which must have included administrative or supervisory work experience;***

Or 2. an Executive Housekeepers Certificate issued by the International Housekeepers Association, Inc. and three years of housekeeping work experience in a fully functioning housekeeping department in a health care or institutional setting,** two years of which must have included administrative or supervisory work experience.***

For 26-517:

Either 1. six years of housekeeping work experience in a fully functioning housekeeping department in a health care or institutional setting,** three years of which must have included administrative or supervisory work experience;***

Or 2. an Executive Housekeepers Certificate issued by the International Housekeepers Association, Inc. and four years of housekeeping work experience in a fully functioning housekeeping department in a health care or institutional setting,** three years of which must have included administrative or supervisory work experience.***

Non-Qualifying work experience: Work experience as a janitor, custodian, or hospitality worker is considered non-qualifying for these examinations.

**Examples of qualifying healthcare or institutional settings are, but not limited to: skilled nursing facilities, outpatient clinics, hospitals, nursing homes, long term care facilities, addiction treatment centers, residential treatment centers, or correctional facilities. Please note that schools, hotels, convention centers, and office buildings are NOT considered qualifying healthcare or institutional settings.

***For purposes of this examination, administrative work experience is defined as duties focused on planning, coordinating and/or evaluating a housekeeping program. Such duties might include hiring employees, planning work schedules, writing reports, and/or preparing budgets. For purposes of this examination, supervisory work experience is defined as duties focused on the supervision of subordinate staff. Such duties might include assigning and reviewing work, evaluating performance, and/or motivating subordinates.

Notes:

1. For information on the Executive Housekeepers Certificate, contact the International Executive Housekeepers Association, Inc. at 1001 Eastwind Drive, Suite 301, Westerville, OH 43081-3361; phone: 614-895-7166 or 1-800-200-6342; through email at excel@ieha.org; or the website at https://www.ieha.org/.
2. A promotion examination is also being held for these positions. If you are eligible for appointment from a promotion list, you may not be appointed in your own agency from the list resulting from this examination open to the public.
3. Although promotion examinations are being held, it is expected that appointments will be made as the result of these examinations open to the public.
4. You may file for these examinations by completing one NYS-APP application form or applying on the Internet. Unless you are eligible for a fee waiver, the indicated processing fee must be submitted for each examination listed on your application.
5. Background Investigation: Because of the nature of the position there is an investigative screening that may include a thorough character investigation. All convictions must be reported. Conviction of a felony or misdemeanor or any falsified or omitted information may bar appointment or result in removal after appointment. Each case is determined on its own merits, consistent with the applicable provisions of state and federal laws.
6. Background Investigation/Justice Center Review: The names of all prospective employees will be:
   • Checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s);
   • Investigated through a Criminal Background Check (CBC). All convictions must be reported. Conviction of a felony or misdemeanor or any falsified or omitted information may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of state and federal laws;

   and may be:

   • Screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees whose names appear on the SCR may be barred from appointment.

   You will be responsible for payment of all required fees.

7. Appropriate part-time and volunteer experience, which can be verified, will be accepted on a prorated basis.
8. New York State residence is not required.

The Positions:

These positions exist in the Office of Mental Health, the Office for People With Developmental Disabilities, the State University of New York Brooklyn; and Veterans��������� Homes operated by the New York State Department of Health located at Montrose, New York City, and Oxford, and the Department of Health Helen Hayes Hospital.

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Duties

As a Head Housekeeper, you would be responsible for the administration of a housekeeping program and the supervision and training of staff in the cleaning and care of a facility. You may be in charge of hiring employees, planning work schedules, preparing your department���������s budget, maintaining inventories and records, and ordering supplies. You would also work with the clinical team and maintain a building inspection program to ensure that infection control practices are maintained, and cleaning activities are carried out at a satisfactory level throughout the facility.

As a Chief Housekeeper 1 or 2, you would direct the operation and administration of a facility���������s housekeeping department and may be responsible for the distribution of facility laundry both to and from a consolidated laundry. You would be responsible for the cleaning and sanitation programs for all buildings at a multi-unit facility, including the supervision of a large cleaning staff; plan and schedule staff assignments; recommend changes in work routines, cleaning methods, and equipment; work with the clinical team to ensure that appropriate infection control practices are maintained; inspect buildings to ensure compliance with established cleaning programs; and supervise an inventory system to ensure that proper cleaning materials and supplies are in sufficient quantity.

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Subject of Examination

There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:	For Examination Numbers
	26-354	26-322	26-517
1. Ability to read and follow written instructions - These questions test for the ability to read, understand and apply written instructions for performing tasks similar to those encountered on the job. All the information needed to answer these questions will be provided in the test booklet.	X	X	X
2. Building cleaning - These questions test for knowledge of basic principles and practices of building cleaning. They cover such areas as equipment, tools, supplies, methods and procedures for cleaning different types of surfaces and materials under various, commonly occurring circumstances.	X	X	X
3. Supervision and training - These questions test for the knowledge required by a supervisor to set goals, plan and organize work, train workers in how to do their jobs, and direct workers towards meeting established goals. The supervisory questions cover such areas as assigning and reviewing work, evaluating performance, maintaining work quality, motivating employees, increasing efficiency, and dealing with problems that may arise on the job. The training questions cover such areas as determining the necessity for training, selecting appropriate training methods, and evaluating the effectiveness of training.	X	X	X
4. Administrative techniques and practices - These questions test for a knowledge of management techniques and practices used in directing or assisting in directing a program component or an organizational segment. Questions cover such areas as interpreting policies, making decisions based on the context of the position in the organization, coordinating programs or projects, communicating with employees or the public, planning employee training, and researching and evaluating areas of concern.		X	X

Your final score must be 70 or higher in order to pass. Rank on the eligible list will be determined after adding any wartime Veterans' and Civil Service Law Section 85-a credits to your final passing score.

Important: The Department of Civil Service and other state agencies may communicate with you through email correspondence. This may include the notification of your examination results and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number and mailing address current by logging into https://www.cs.ny.gov/home/myaccount.

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How To Apply

If you do not receive a confirmation number after submitting your online application, your application was NOT processed.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Appointment to many positions in State government require candidates to undergo an investigative screening. This may include a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check, a Child Abuse Registry clearance, or other similar procedures. Candidates may be fingerprinted and may be required to pay any necessary fees for that procedure. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment.

Eligibility for Employment

You must be legally eligible to work in the United States at the time of appointment and throughout your employment with New York State. If appointed, you must produce documents that establish your identity and eligibility to work in the United States, as required by the federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487. Outside of the Albany area, call toll free at 1-877-697-5627. For TDD services, call NY Relay at 711 (requires a fee) or 1-800-662-1220.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, email us at AdmissionNotices@cs.ny.gov. Please provide your first and last name, address, and the last four digits of your social security number, and we will provide you with the information you need to attend your written test. If you have an issue other than not receiving your admission notice, please contact our office at (518) 474-6470 in the Albany area or toll free at 1-877-697-5627. Please leave a clear concise message and provide your first and last name, last four digits of your social security number and a daytime phone number.

Taking State and Local Examinations Scheduled for the Same Day

If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at: https://www.cs.ny.gov/jobseeker/local.cfm.

Cell Phones or Electronic/Communication Devices at the Test Site

Do not bring cell phones, beepers, headphones, or any electronic or other communication devices to the test site. The use of such devices at the test site in the test room, hallways, restrooms, building, grounds, or other areas could result in your disqualification.

S1/TC3 JAD-vla
Issued: 03/23/2018

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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