New York State Department of Civil Service Announces Open-Competitive Examination Open to the Public
Standards Compliance Analyst 3 Youth Services
- Written Test To Be Held
- May 14, 2016
- Applications Must Be Submitted or Postmarked By
- March 30, 2016
| Exam Number | Exam Title | Salary | Salary Grade | Non−Refundable Processing Fee |
|---|---|---|---|---|
| 26-102 | Standards Compliance Analyst 3 Youth Services | $83,493 | G-27 | $45 |
Minimum Qualifications
On or before May 14, 2016, you must have a bachelor���s degree AND five years of experience in a residential facility for court-adjudicated youth, a community multi-services office, a community-based program for youth, county or local government agency that works with vulnerable populations, or in a designated quality assurance program;
AND two years of quality assurance* experience in a residential facility for court-adjudicated youth, or in an agency or program responsible for providing services to a vulnerable population.
At least one year of the quality assurance experience must be in a management and supervisory capacity.*
A master���s degree may be substituted for one year of the general experience in a residential facility.
* Quality Assurance includes experience where your primary responsibilities are:
- Reviewing, developing, and maintaining policies and procedures;
- Ensuring that these policies and procedures are implemented so as to promote compliance with the requirements of regulatory and accrediting bodies; and
- Evaluating the operations of the agency, program, or residential facility so as to promote adherence to federal, State, and internal standards and regulations.
Notes
- Your degree or college credit must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. You must pay the required evaluation fee. If you are applying on the Internet, you must mail the independent verification of equivalency to the NYS Department of Civil Service, Albany, New York 12239. Attention: S1/LMH.
- Important: As the processing fee is non-refundable, verify that you entered the correct examination number and title on your online or paper application prior to submitting. If you apply online, you should immediately review your email confirmation notice to verify that you applied for the correct examination. If you do not receive a confirmation number after submitting your online application, your application was NOT received by the Department of Civil Service. No late applications will be accepted after the filing deadline has passed.
- Background Investigation: The names of all prospective employees will be:
- Investigated through a Criminal Background Check (CBC). All convictions must be reported. Conviction of a felony or misdemeanor or any falsified or omitted information may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of state and federal laws;
- Screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees whose names appear on the SCR may be barred from appointment.
- Appropriate part-time and volunteer experience, which can be verified, will be accepted on a prorated basis.
- New York State residence is not required.
- Travel Requirements: Appointment to certain positions requires extensive travel within a designated area of assignment. Appointees to these positions may be required to operate a motor vehicle or otherwise demonstrate their capacity to meet the transportation needs of the job. If the position requires that you operate a motor vehicle, you must possess a driver's license valid in New York State at the time of appointment and continuously thereafter. Field work and travel expenses are reimbursed on a fixed schedule.
The Positions
These positions exist in the New York State Office of Children and Family Services in Rensselaer.
Duties
As a Standard Compliance Analyst 3 (Youth Services), you would consult with youth facility directors, managers, and program and service directors on policy issues; confer with facility executive staff and program managers about the implementation of self-assessment and quality improvement processes; revise and implement quality assurance and improvement procedures; confer with the Director Youth Services Quality Assurance on facilities��� levels of compliance with standards and recommend quality improvement measures; oversee the establishment of criteria, development of methods, and use of resources to ensure that policies, practices, and protocols promote approved data collection and corrective action methods; coordinate the development and implementation of corrective action plans; create a quality incident review system to analyze and address complaints and reports of incidents; develop protocols to evaluate and measure facility progress toward quality assurance objectives; provide the Director Youth Services Quality Assurance with findings and data; and supervise all regionally-based Standard Compliance Analyst 2 (Youth Services) staff.
Subject of Examination
There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:
- Analyzing information in text, data, images, or symbols - These questions test for the ability to analyze, interpret, and draw reasonable conclusions from information presented in text, data, images, or symbols. Analysis may involve identifying a significant problem or issue; focusing on relevant data and text; identifying trends, relationships, and significant features; assessing relevant alternatives; and suggesting or evaluating possible conclusions. Sample test material for Analyzing information in text, data, images, or symbols is available.
- Logical reasoning - These questions test for the ability to reason logically by interpreting statements in an accurate and reasonable manner; identifying the logical relationships between related statements; determining the conclusions that can correctly be drawn as a result of information presented; distinguishing between relevant and irrelevant information; and applying principles of logic to information provided. Sample test material for Logical reasoning is available.
- Effectively interacting with agency staff and members of the public - These questions test candidates��� knowledge of techniques used to interact effectively with a variety of individuals and groups, to provide information about topics of concern, to publicize or clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Sample test material for Effectively interacting with agency staff and members of the publicis available.
- Writing skills for managers - These questions test for the writing skills that managers use in composing their own reports and correspondence as well as in reviewing documents produced by others. Both sentence skills and paragraph skills are addressed. The specific points tested include grammar, usage, punctuation, sentence structure, appropriate and correct content, editing, and organizing sentences into well-constructed paragraphs. Sample test material for Writing skills for managers is available.
- Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline. Sample test material for Supervision is available.
Your final score must be 70 or higher in order to pass. Rank on the eligible list will be determined after adding any wartime veterans' and Civil Service Law Section 85-a credits to your final passing score.
Important: The Department of Civil Service and other state agencies may communicate with you through email correspondence. This may include the notification of your examination results and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number and mailing address current by logging into https://www.cs.ny.gov/home/myaccount.
Test Guide & Sample Test Material
A General Guide to Written Tests is available at http://www.cs.ny.gov/testing/statetestguides.cfm. Sample Test Material for the subject areas described above is also available where indicated and at http://www.cs.ny.gov/testing/sampletestmat.cfm.
How To Apply
This announcement is for viewing purposes only.
If you do not receive a confirmation number after submitting your online application, your application was NOT processed.
Additional Information
New York State is an Equal Opportunity Employer
It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
Appointment to many positions in State government require candidates to undergo an investigative screening. This may include a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check, a Child Abuse Registry clearance, or other similar procedures. Candidates may be fingerprinted and may be required to pay any necessary fees for that procedure. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment.
Eligibility for Employment
You must be legally eligible to work in the United States at the time of appointment and throughout your employment with New York State. If appointed, you must produce documents that establish your identity and eligibility to work in the United States, as required by the federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.
Religious Accommodation
Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).
Reasonable Accommodations in Testing
It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Administration Unit of the Department of Civil Service. In the Albany area, call 518-457-2487. Outside of the Albany area, call toll free at 1-877-697-5627. For TDD services, call NY Relay at 711 (requires a fee) or 1-800-662-1220.
Admission to Examination
Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, call 518-474 6470 in the Albany area or toll free at 1-877-697-5627.
Multiple Examinations Scheduled for the Same Day
If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at: http://www.cs.ny.gov/jobseeker/local.cfm
Cell Phones or Electronic/Communication Devices at the Test Site
Do not bring cell phones, beepers, headphones, or any electronic or other communication devices to the test site. The use of such devices at the test site in the test room, hallways, restrooms, building, grounds, or other areas could result in your disqualification.
S1/TC1 LMH-dah
Issued: 2/26/2016
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