General Inquiries  

New York State Department of Civil Service
Albany, NY 12239

Phone: (518) 457-2487 | 1-877-NYS-JOBS (1-877-697-5627)

Information and Outreach Locations  


Exam Information
Empire State Plaza
Swan Street Building - 1st Floor
Albany, NY 12239
Phone: (518) 457-6216
Hours of Operation: Monday-Friday, 9:00 a.m. - 4:00 p.m.

For Examination Arrangements, please call (518) 474-6470 or visit Applicant Notification.

For Eligible List information, please call (518) 457-4295 or visit ELMS Online.

New York City:

Civil Service Outreach & Recruitment Center
Adam Clayton Powell, Jr. State Office Building
163 West 125th Street
New York, NY 10027
Phone: (212) 961-4326
Hours of Operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

Health Insurance and Employee Benefits  

Empire State Plaza
Swan Street Building - 1st Floor
Albany, NY 12239
Phone: (518) 457-5754 or 1-800-833-4344
Hours of Operation: By appointment only.

For an in-person appointment, call (518) 457-5754 or 1-800-833-4344 Monday - Friday, 9:00 a.m. - 4:00 p.m.

Specific health insurance information for retirees, current State employees, and local government employees can be found on the New York State Health Insurance Program (NYSHIP) website.

Employee Health Service  

55 Mohawk Street
Cohoes, NY 12047
Phone: (518) 233-3100
Hours of Operation: Monday-Friday, 7:00 a.m. to 5:00 p.m.

Municipal Civil Service Agencies  

The Department of Civil Service provides technical advice, guidance, and direct services to the 95 municipal civil service agencies across New York State on a wide range of merit system administration and human resource management issues.

The Department of Civil Service is the primary contact for the State Civil Service Commission in dealing with local government on a wide spectrum of civil service and personnel-related issues.

For general questions related to municipal civil service administration, please call (518) 473-5037. For specific questions, please contact the local civil service agency directly.