Contact Us

General Mailing Address:

Please Note: We do not have a numbered street address for mailing purposes. Please use the mailing address below:

NYS Department of Civil Service
Albany, NY 12239

General Inquiries:
518-457-2487 | 1-877-NYS-JOBS (1-877-697-5627)

The Department of Civil Service's Employee Benefits Division sees employees and retirees by appointment only. You can also find answers to questions about your specific health care plan on our webpage for retirees or current State or local government employees.

If you have questions about your health care coverage or require an in-person appointment, please call 518-457-5754 or if you are calling from outside the Albany area you may use our toll free number: 1-800-833-4344.

Once you have an appointment, you may visit the Employee Benefits Division at:

Empire State Plaza
Albany, NY
Swan Street Building (Core 1) First Floor
9:00 a.m. to 4:00 p.m. (Monday thru Friday - excluding official State holidays).

While State examination notices are available under our Job Seekers page, we do offer paper alternatives in the lobby area at the address noted above in the Swan Street Building. You may also request mailed notices by calling: 518-457-2487 | 1-877-NYS-JOBS (1-877-697-5627).

Additional Points of Contact

Public Information Office
518-457-9375 — Media contacts, FOIL requests and general information
Outreach and Information Centers
Exam Information
NYS Department of Civil Service
Empire State Plaza
Swan Street Building (Core 1)
First Floor
Albany, NY 12239
1-877-697-5627 —
Hours of Operation: Monday-Friday, 9:00 a.m. - 4:00 p.m.
New York City
NYS Civil Service Outreach & Recruitment Center
Adam Clayton Powell, Jr. State Office Building
163 West 125th Street
New York, New York 10027
1-212-961-4326 —
Hours of Operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.
Employee Health Service
55 Mohawk Street
Cohoes, NY 12047
Hours of Operation: 7 a.m. to 5 p.m., Monday through Friday
Employee Suggestion Program
518-457-9375 —
Examination Contact Information
Eligible list information, exam announcements and exam arrangements
Health Insurance and Employee Benefits Contact Information
For active and retired NYS employees or active and retired employees of a local government participating in NYSHIP.
Municipal Civil Service
For general questions related to municipal civil service issues
Workers with Disabilities Program (55-b/c Programs)
1-866-297-4356 —