Agency Overview

Welcome to the Department of Civil Service website.

The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees.

Our mission is to build tomorrow's workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity.

Department staff also serve as agents of the State Civil Service Commission in fulfilling the Commission's oversight responsibility for merit system administration by local municipal civil service agencies.

The Department:

    - Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests.

    - Administers the New York State Health Insurance Program, one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives.

    - Assists municipal agencies with civil service administration of more than 360,000 local government employees.

    - Oversees the Governor's Program to Hire Individuals and Veterans with Disabilities to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program.

The Department of Civil Service is committed to addressing the State's strategic workforce needs by delivering superior customer service to State agencies and local jurisdictions, promoting workforce diversity, and providing efficiently-managed and cost-effective programs.

Contact the Department: (518) 457-2487 | 1-877-NYS-JOBS (1-877-697-5627) or email:

Learn more about the Department's structure and leadership team by reviewing the Administrative Directory.

This website contains many useful features designed to help users find out about job opportunities, employee benefits, and other Department services. Learn more about the services we provide below.