Overview  

New York State agencies are hiring critical direct care and health and safety positions across New York State. To help agencies fill these critical positions, the Department of Civil Service has developed a hiring program that streamlines the appointment process to allow State agencies to hire diverse, qualified permanent employees quickly and without examinations.

The Hiring for Emergency Limited Placement (HELP) Program temporarily removes the civil service exam requirement for more than 100 direct care, health and safety titles for thousands of positions across State agencies.

State agencies will be hiring new employees under the HELP Program beginning April 5, 2023 through March 31, 2024. New State employees hired under the HELP Program will be appointed on a permanent basis.

Job Titles  

There are more than 100 direct care, health and safety titles in the HELP program for thousands of positions across New York State. Jobs filled under the HELP Program provide critical services: If left unfilled, the basic health, safety, and daily needs of New Yorkers will not be met.

Traditionally, the titles filled under the HELP Program required job candidates to compete in a competitive examination to be considered for employment. For the duration of the HELP program these titles will be filled via non-competitive appointment, which means examinations are not required, but candidates must meet the minimum qualifications of the titles for which they apply.

At the end of the HELP program in April 2024, employees that were hired into positions under the HELP program will be then transferred into the competitive class, without further examination, and will continue their State careers on a permanent basis.

The full list of titles filled by the HELP program can be viewed on the Job Titles List where you can review job duties, qualifications, salaries and do a keyword search on the titles.

State Agencies Include:

• NYS Department of Corrections and Community Supervision
• NYS Department of Health Batavia Veterans Home
• NYS Department of Health Helen Hayes Hospital
• NYS Department of Health Main Office
• NYS Department of Health Montrose Veterans Home
• NYS Department of Health Oxford Veterans Home
• NYS Department of Health St. Albans Veterans Home
• NYS Insurance Fund
• NYS Justice Center for the Protection of People with Disabilities
• NYS Office for People with Developmental Disabilities
• NYS Office of Addiction Services and Supports
• NYS Office of Children and Family Services
• NYS Office of Mental Health
• NYS Office of the Medicaid Inspector General
• SUNY Downstate Medical Center
• SUNY Long Island State Veterans Home
• SUNY Oneonta
• SUNY Stony Brook Hospital
• SUNY University at Buffalo
• SUNY Upstate Medical Center

How to Apply  

Interested candidates can view HELP Job Postings and use the Candidate HELP Portal to submit your electronic job application, upload employment documents, and identify jobs for which you meet the minimum qualifications and are interested in being considered for employment.

There are three easy steps to apply for HELP Jobs:

Step 1: Complete your online job application in the Candidate HELP Portal.

You will need a personal NY.gov ID to sign into the Candidate HELP Portal. If you do not have a personal NY.gov ID, please create an account.

Step 2: Upload required documents in the Candidate HELP Portal.

As part of the online job application, you will be required to upload either a resume or Employment Application to complete the application process.

Step 3: Select jobs from the All HELP Job Postings in the Candidate HELP Portal for which you meet the minimum qualifications and are interested in being considered for employment.

You will then have the ability to include cover letter information for selected jobs which will be included as part of your application for agency review. When you select a job, it will be saved to your "My HELP Job Postings" and the hiring agency will be made aware of your interest in the job.

Agencies will communicate with qualified, interested job candidates via email. Job candidates should ensure the email provided in your HELP job application is checked frequently.

HELP Job Postings 

View a list of HELP Job Postings.

Check back frequently to view new postings.

HELP Job Postings

Candidate Login 

Job candidates must sign into the Candidate HELP Portal using your NY.gov ID to submit your online job application and to apply to HELP Job Postings.

If you do not have a personal NY.gov ID, please create an account.

Candidate Portal Sign-in

Agency Login  

New York State Human Resource Professionals can post HELP Job Postings through the HELP Portal.

Agency access to the HELP Portal is limited to Human Resource professionals only.

Agency Portal Sign-in

Contact Information 

Please email pio@cs.ny.gov with any questions you may have about the HELP program.

Additional Information 

Webinar

Please watch the following webinar which provides additional details on the HELP program.