Overview  

New York State agencies are hiring critical positions across New York State. To help agencies fill these critical positions, the Department of Civil Service has developed a hiring program that streamlines the appointment process to allow State agencies to hire diverse, qualified permanent employees quickly and without examinations. New State employees hired under the HELP Program will be appointed on a permanent basis.

The Hiring for Emergency Limited Placement (HELP) Program temporarily removes the civil service exam requirement for more than 100 direct care, health and safety titles for thousands of positions across State agencies.

Since launching the HELP Program in April 2023, we have hired over 6,500 New Yorkers to these critical roles. In May 2024, we will be launching an expanded program, NY HELPS, to streamline hiring of all open-competitive positions. Some agencies are already posting jobs as part of NY HELPS. To view open jobs, please visit State Jobs.(External Link) To narrow your search to NY HELPS jobs, click on “For the General Public”, then “Vacancies”, and enter “NY HELPS” in the search field.

Job Titles  

There are more than 100 direct care, health and safety titles in the HELP program for thousands of positions across New York State. Jobs filled under the HELP Program provide critical services: If left unfilled, the basic health, safety, and daily needs of New Yorkers will not be met.

Traditionally, the titles filled under the HELP Program required job candidates to compete in a competitive examination to be considered for employment. For the duration of the HELP program these titles will be filled via non-competitive appointment, which means examinations are not required, but candidates must meet the minimum qualifications of the titles for which they apply.

At the end of the HELP program in April 2024, employees that were hired into positions under the HELP program will be then transferred into the competitive class, without further examination, and will continue their State careers on a permanent basis.

The full list of titles filled by the HELP program can be viewed on the Job Titles List where you can review job duties, qualifications, salaries and do a keyword search on the titles.

State Agencies Include:

How to Apply  

Interested candidates can view HELP Job Postings and use the Candidate HELP Portal to submit your electronic job application, upload employment documents, and identify jobs for which you meet the minimum qualifications and are interested in being considered for employment.

There are three easy steps to apply for HELP Jobs:

Agencies will communicate with qualified, interested job candidates via email. Job candidates should ensure the email provided in your HELP job application is checked frequently.

HELP Job Postings 

View a list of HELP Job Postings.

Check back frequently to view new postings.

HELP Job Postings

Candidate Login 

Job candidates must sign into the Candidate HELP Portal using your NY.gov ID to submit your online job application and to apply to HELP Job Postings.

If you do not have a personal NY.gov ID, please create an account.(External Link)

Candidate Portal Sign-in

Agency Login  

New York State Human Resource Professionals can post HELP Job Postings through the HELP Portal.

Agency access to the HELP Portal is limited to Human Resource professionals only.

Agency Portal Sign-in

Contact Information 

Please email pio@cs.ny.gov with any questions you may have about the HELP program.

Additional Information 

Local HELP Program:

Some local civil service agencies are participating in the HELP Program. They are urgently looking to fill positions. Click on the button below to find out what positions are available, near you.

Local HELP Program
Titles

Webinar

Please watch the following webinar which provides additional details on the HELP program.